MBA with Professional Certificate in Customer Behavior Analysis

Wednesday, 14 January 2026 17:03:12

International Students can apply

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MBA with Professional Certificate in Customer Behavior Analysis

Overview

Customer Behavior Analysis

is a specialized field that helps businesses understand and improve their relationships with customers. This MBA with Professional Certificate in Customer Behavior Analysis is designed for practitioners and professionals who want to develop a deeper understanding of customer behavior and its impact on business outcomes.

Through this program, learners will gain a comprehensive knowledge of customer behavior analysis, including market research, customer segmentation, and behavioral modeling.

By the end of the program, learners will be able to analyze customer behavior, develop effective marketing strategies, and improve customer satisfaction.

Whether you're a marketing manager, sales professional, or business owner, this program will equip you with the skills and knowledge needed to drive business growth and success.

So why wait? Explore the world of customer behavior analysis today and discover how it can transform your business.

MBA with Professional Certificate in Customer Behavior Analysis is a comprehensive program that equips you with the skills to analyze and understand customer behavior, leading to informed business decisions. This course offers key benefits such as enhanced market research capabilities, improved customer engagement strategies, and increased revenue growth. With a strong foundation in business administration, you'll gain a competitive edge in the job market, with career prospects in management, marketing, and sales. Unique features include access to industry experts, real-world case studies, and a professional certificate that sets you apart from others. (6)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
Customer Behavior Analysis Fundamentals •
Understanding Consumer Psychology •
Market Research Methods for Customer Insights •
Data Analysis and Interpretation for Customer Behavior •
Customer Segmentation and Profiling Techniques •
Behavioral Marketing Strategies and Tactics •
Customer Journey Mapping and Analysis •
Emotional Intelligence and Customer Relationships •
Predictive Analytics for Customer Behavior Modeling •
Measuring Customer Satisfaction and Loyalty

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Customer Behavior Analysis

The MBA with Professional Certificate in Customer Behavior Analysis is a unique and specialized program that equips students with the knowledge and skills to analyze and improve customer behavior in various industries.
This program is designed to provide students with a comprehensive understanding of customer behavior, including the psychological, social, and cultural factors that influence customer decision-making.
Through a combination of theoretical foundations and practical applications, students will learn how to design and implement effective customer behavior analysis strategies that drive business growth and competitiveness.
The program's learning outcomes include the ability to analyze customer data and behavior, develop targeted marketing strategies, and measure the effectiveness of customer engagement initiatives.
The duration of the program is typically 12-18 months, depending on the institution and the student's prior experience and qualifications.
The program is highly relevant to industries such as marketing, sales, customer service, and product development, where understanding customer behavior is critical to driving business success.
By combining the rigors of an MBA program with the specialized knowledge of customer behavior analysis, this program provides students with a unique set of skills that are highly valued by employers in a wide range of industries.
Graduates of this program can expect to pursue careers in customer-facing roles, such as customer experience manager, market research analyst, or product development manager, or take on leadership positions in marketing, sales, or customer service.
Overall, the MBA with Professional Certificate in Customer Behavior Analysis is an excellent choice for students who want to develop a deep understanding of customer behavior and drive business success in a rapidly changing marketplace.

Why this course?

Customer Behavior Analysis is a vital component of modern business strategy, particularly in the UK market. According to a recent survey by the Chartered Institute of Marketing, 75% of UK businesses believe that understanding customer behavior is crucial for success (Source: CIM, 2022). A professional certificate in customer behavior analysis can equip learners with the necessary skills to analyze and interpret customer data, leading to informed business decisions.
Industry Number of Employees
Retail 250,000
Finance 150,000
Healthcare 100,000

Who should enrol in MBA with Professional Certificate in Customer Behavior Analysis?

Ideal Audience for MBA with Professional Certificate in Customer Behavior Analysis Professionals seeking to enhance their skills in customer-centric business strategies, particularly those in the UK, where 71% of businesses report that customer experience is a key differentiator (Source: CEB Global).
Key Characteristics: Business professionals with 2-10 years of experience, holding a bachelor's degree in a relevant field, and seeking to upskill in customer behavior analysis, with 62% of UK professionals reporting a desire to develop their analytical skills (Source: LinkedIn Learning).
Industry Focus: Customer-facing industries, such as finance, retail, and healthcare, where 55% of UK businesses report that customer insights drive their decision-making (Source: Deloitte).
Career Goals: Professionals aiming to transition into customer-centric roles, such as customer success manager, customer experience manager, or business analyst, with 45% of UK professionals reporting a desire to switch careers (Source: Glassdoor).