MBA with Professional Certificate in Client-Centric Service Design

Monday, 27 April 2026 06:38:06

International Students can apply

Apply Now     Viewbook

MBA with Professional Certificate in Client-Centric Service Design

Overview

Client-Centric Service Design

is a specialized field that focuses on creating exceptional customer experiences. This MBA with Professional Certificate in Client-Centric Service Design is designed for professionals who want to develop the skills to design and deliver high-quality services that meet customer needs.
Some of the key skills you'll learn include service blueprinting, journey mapping, and service system design. You'll also explore the business case for service design and how to measure the impact of your designs. This program is ideal for those who want to drive business growth through customer-centric service design.
By taking this program, you'll gain a deeper understanding of how to design services that meet customer needs and drive business success. Join us to explore the world of Client-Centric Service Design and discover how you can make a meaningful impact on your organization.

Client-Centric Service Design is a game-changing approach to delivering exceptional customer experiences. This MBA with Professional Certificate in Client-Centric Service Design equips you with the skills to create seamless, user-centered experiences that drive business success. By combining business acumen with design thinking, you'll gain a competitive edge in the market. Key benefits include increased customer satisfaction and enhanced brand loyalty. Career prospects are vast, with opportunities in industries such as finance, healthcare, and technology. Unique features include collaborative learning with industry experts and real-world projects that put your skills to the test. (7)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
Design Thinking for Client-Centric Service Design •
Service Blueprinting and Journey Mapping •
Human-Centered Research Methods •
Co-Design and Collaboration Tools •
Service Strategy and Business Model Innovation •
Emotional Design and User Experience •
Service Quality and Customer Experience Metrics •
Change Management and Organizational Transformation •
Service Design Tools and Software •
Case Studies in Client-Centric Service Design

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

Apply Now

Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Who should enrol in MBA with Professional Certificate in Client-Centric Service Design?

Ideal Audience for MBA with Professional Certificate in Client-Centric Service Design Professionals seeking to enhance their service design skills and knowledge in a client-centric approach, particularly those in the UK.
Key Characteristics: Typically hold a bachelor's degree in a relevant field, with 2-5 years of work experience in a service-related industry, such as finance, healthcare, or technology.
Career Goals: Seeking to develop expertise in client-centric service design to drive business growth, improve customer satisfaction, and stay competitive in the UK job market, where 71% of employers consider service design skills essential for future talent.
Target Industries: Finance, healthcare, technology, and professional services, where companies like HSBC and Barclays have invested heavily in service design to enhance customer experience and drive revenue growth.