MBA with Professional Certificate in CRM for Policy Makers

Thursday, 18 June 2026 20:53:03

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MBA with Professional Certificate in CRM for Policy Makers

Overview

CRM

is a vital tool for policy makers to understand customer relationships and drive business growth. This MBA with Professional Certificate in CRM is designed specifically for policy makers to equip them with the skills to leverage CRM technology and its applications in public sector organizations.

By studying CRM, policy makers will gain a deeper understanding of customer needs, preferences, and behaviors, enabling them to develop effective policies and programs that meet these needs.

Through this program, policy makers will learn how to analyze customer data, design CRM systems, and implement effective customer service strategies.

Some key takeaways from this program include:

Understanding customer relationship management (CRM) principles and practices Designing and implementing CRM systems in public sector organizations Developing effective customer service strategies

By completing this program, policy makers will be able to apply their knowledge and skills to drive business growth and improve customer satisfaction in their organizations.

Don't miss this opportunity to enhance your skills and knowledge in CRM and take your career to the next level. Explore this program further to learn more about how it can benefit you.

CRM is the backbone of effective policy making, and our MBA with Professional Certificate in CRM for Policy Makers is designed to equip you with the skills to harness its power. This course offers a unique blend of business acumen and CRM expertise, enabling you to analyze complex policy issues and develop data-driven solutions. With CRM at its core, you'll learn to design and implement effective policy strategies, leveraging tools and techniques to optimize decision making. Upon completion, you'll be poised for a career in policy analysis, consulting, or government, with a competitive edge in the job market. (3)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.



International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content


• Customer Relationship Management (CRM) Systems

• Policy Analysis and Development

• Public Sector Management

• Organizational Change Management

• Data-Driven Decision Making

• Stakeholder Engagement and Management

• Public-Private Partnerships

• Policy Implementation and Evaluation

• Digital Transformation in Government

• Leadership and Governance in Public Policy

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in CRM for Policy Makers

The MBA with Professional Certificate in CRM for Policy Makers is a unique program designed to equip policymakers with the skills and knowledge required to effectively utilize customer relationship management (CRM) systems in their decision-making processes.
This program is designed to provide learners with a comprehensive understanding of CRM principles, practices, and technologies, as well as the ability to analyze and apply CRM data to inform policy decisions.
The learning outcomes of this program include the ability to design and implement CRM systems, analyze CRM data to identify trends and patterns, and develop effective CRM strategies to achieve policy objectives.
The duration of the program is typically 6-12 months, depending on the institution and the learner's prior experience and background.
The program is highly relevant to the industry, as CRM systems are increasingly being used by governments and public sector organizations to improve service delivery, enhance citizen engagement, and inform policy decisions.
The program is designed to be completed in conjunction with an MBA degree, providing learners with a comprehensive education in business and policy, as well as specialized knowledge in CRM.
The program is ideal for policymakers, public sector professionals, and business leaders who want to develop the skills and knowledge required to effectively utilize CRM systems in their organizations.
The program is delivered through a combination of online and offline courses, providing learners with flexibility and convenience in their learning schedule.
The program is designed to be completed in a short period of time, allowing learners to quickly develop the skills and knowledge required to start applying CRM principles and practices in their organizations.
The program is highly relevant to the current industry trends, as CRM systems are increasingly being used by governments and public sector organizations to improve service delivery, enhance citizen engagement, and inform policy decisions.
The program is designed to provide learners with a competitive edge in the job market, as CRM systems are becoming increasingly important in the public sector.
The program is delivered by experienced instructors who have expertise in CRM and policy, providing learners with a comprehensive education in both business and policy.

Why this course?

CRM is a vital component in today's market, particularly for policy makers. The UK's CRM market is expected to reach £1.4 billion by 2025, growing at a CAGR of 10.3% (Source: ResearchAndMarkets). To effectively navigate this landscape, policy makers require a deep understanding of CRM principles and practices.
UK CRM Market Size (2020) Growth Rate (2020-2025)
£1.1 billion 10.3%
£1.4 billion 10.5%

Who should enrol in MBA with Professional Certificate in CRM for Policy Makers?

Ideal Audience for MBA with Professional Certificate in CRM for Policy Makers Policy makers and professionals in the UK public sector, particularly those in government departments, local authorities, and non-departmental public bodies, are the primary target audience for this programme.
Key Characteristics The ideal candidate should have a strong understanding of public policy, governance, and administration, with a minimum of 2-3 years of experience in a relevant role. They should also possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
Career Goals The programme is designed to equip policy makers with the skills and knowledge required to effectively implement and evaluate CRM systems, leading to career advancement opportunities in roles such as policy advisor, programme manager, or director of service delivery. According to a report by the UK's National Audit Office, the public sector in England and Wales employs over 2.5 million people, with a significant proportion working in roles that involve policy making and service delivery.
Learning Outcomes Upon completion of the programme, policy makers will gain a comprehensive understanding of CRM principles, practices, and technologies, as well as the ability to design, implement, and evaluate CRM systems that meet the needs of public sector organisations. This will enable them to make informed decisions, drive business improvement, and contribute to the delivery of high-quality public services.