MBA with Professional Certificate in CRM for E-commerce

Wednesday, 18 February 2026 17:39:42

International Students can apply

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MBA with Professional Certificate in CRM for E-commerce

Overview

CRM for E-commerce

Master the art of customer relationship management in the digital age with our MBA with Professional Certificate in CRM for E-commerce.


Unlock the secrets to driving sales and growth in your e-commerce business with our comprehensive program. Designed for ambitious professionals, this MBA with Professional Certificate in CRM for E-commerce will equip you with the skills and knowledge to succeed in the competitive world of e-commerce.

Learn how to leverage CRM to enhance customer engagement, improve sales forecasting, and optimize marketing strategies.


Gain a competitive edge in the market with our expert-led program, featuring real-world case studies and industry insights. Take the first step towards a successful e-commerce career and explore our MBA with Professional Certificate in CRM for E-commerce today!

CRM for E-commerce is a game-changer for aspiring business leaders. This MBA with Professional Certificate in CRM for E-commerce equips you with the skills to revolutionize customer relationships and drive business growth. By mastering Customer Relationship Management strategies, you'll enhance customer engagement, boost sales, and gain a competitive edge. With a focus on e-commerce and digital marketing, this course prepares you for a career in leadership roles, such as Business Development Manager or Marketing Director. Unique features include interactive modules, real-world case studies, and a professional certification that's recognized globally. (12)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
• Customer Relationship Management (CRM) Fundamentals for E-commerce
•
• E-commerce Business Model and Strategy
•
• Digital Marketing for E-commerce and CRM
•
• Social Media Marketing for E-commerce and CRM
•
• Email Marketing and Automation for E-commerce
•
• Data Analysis and Reporting for E-commerce and CRM
•
• Customer Service and Support for E-commerce and CRM
•
• Sales Forecasting and Performance Measurement for E-commerce
•
• E-commerce Platform Management and Integration
•
• Advanced CRM and E-commerce Analytics

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in CRM for E-commerce

The MBA with Professional Certificate in CRM for E-commerce is a specialized program designed to equip students with the skills and knowledge required to succeed in the e-commerce industry.
This program focuses on the application of customer relationship management (CRM) principles to drive business growth and customer satisfaction in the digital marketplace.
By combining the rigors of an MBA with the practical expertise of a CRM certification, graduates are well-positioned to take on leadership roles in e-commerce organizations.
Learning outcomes of the program include developing a deep understanding of e-commerce business models, marketing strategies, and data-driven decision making.
Students also gain hands-on experience with CRM software and tools, as well as the ability to analyze and interpret complex data sets.
The program's duration is typically 12-18 months, depending on the institution and the student's prior experience.
Industry relevance is high, as e-commerce continues to grow and evolve at a rapid pace.
Companies are looking for professionals who can effectively manage customer relationships, drive sales, and optimize operations in a digital environment.
By completing the MBA with Professional Certificate in CRM for E-commerce, graduates can expect strong job prospects and competitive salaries in the e-commerce sector.
The program's focus on practical skills and industry-relevant knowledge makes it an attractive option for professionals looking to advance their careers in e-commerce.
Overall, the MBA with Professional Certificate in CRM for E-commerce is a valuable investment for anyone looking to succeed in the fast-paced and competitive world of e-commerce.

Why this course?

The significance of an MBA with a Professional Certificate in CRM for E-commerce cannot be overstated in today's market. According to a recent survey by the Chartered Institute of Marketing (CIM), 75% of UK businesses believe that CRM is essential for their e-commerce operations. This is reflected in the growing demand for professionals with expertise in CRM and e-commerce.
UK Businesses Embracing CRM for E-commerce
75%
60% of UK businesses plan to invest in CRM within the next 2 years
40% of UK e-commerce businesses use CRM to personalize customer experiences

Who should enrol in MBA with Professional Certificate in CRM for E-commerce?

Ideal Audience for MBA with Professional Certificate in CRM for E-commerce Are you a UK-based e-commerce professional looking to boost sales and customer engagement? Do you want to stay ahead of the competition in the digital marketplace?
Key Characteristics: You are a UK-based e-commerce professional with at least 2 years of experience in sales, marketing, or customer service. You have a strong understanding of CRM software and its applications in e-commerce. You are looking to enhance your skills and knowledge in CRM, sales, and marketing to drive business growth and success.
Career Goals: You aim to become a CRM specialist or a sales leader in a UK-based e-commerce company. You want to develop a deep understanding of CRM software, sales strategies, and marketing techniques to drive business growth and customer engagement. You are looking for a career change or advancement opportunity in the e-commerce industry.
Education and Background: You hold a bachelor's degree in a relevant field such as business, marketing, or computer science. You have at least 2 years of experience in e-commerce, sales, or customer service. You are familiar with CRM software and its applications in e-commerce.