MBA with Professional Certificate in CRM for Beginners

Wednesday, 14 January 2026 11:53:03

International Students can apply

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MBA with Professional Certificate in CRM for Beginners

Overview

CRM (Customer Relationship Management) is a vital tool for businesses to manage customer interactions and relationships.

For beginners, an MBA with a Professional Certificate in CRM provides a comprehensive understanding of CRM principles, tools, and best practices.

Through this program, learners will gain knowledge on CRM software selection, implementation, and integration with existing systems.

They will also learn about customer service strategies, sales techniques, and data analysis to drive business growth.

By the end of the program, learners will be equipped to design and implement effective CRM solutions that meet business objectives.

Are you ready to take your business to the next level? Explore the MBA with Professional Certificate in CRM for Beginners and discover how to harness the power of CRM to drive success.

CRM is the backbone of any successful business, and with our CRM with Professional Certificate in MBA, you'll be equipped to harness its full potential. This course is designed for CRM beginners, providing a comprehensive introduction to the world of customer relationship management. You'll learn how to CRM strategies, tools, and techniques to drive business growth and improve customer satisfaction. With this course, you'll gain a solid understanding of MBA principles and how to apply them in a CRM context. Upon completion, you'll be well on your way to a successful career in sales, marketing, or business management. (6)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.



International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content


• Introduction to CRM and its Importance in Business

• Understanding Customer Relationship Management (CRM) Software

• Setting up a CRM System for Small Businesses

• CRM Data Management and Organization

• Sales Force Automation and CRM

• Marketing Automation and CRM Integration

• Customer Service and Support in CRM

• Analyzing CRM Performance and Metrics

• Best Practices for CRM Implementation and Adoption

• Advanced CRM Features and Customization Options

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in CRM for Beginners

The MBA with Professional Certificate in CRM is a comprehensive program designed for individuals looking to enhance their sales and marketing skills in a rapidly evolving business landscape.
This program focuses on equipping learners with the knowledge and skills required to succeed in a customer relationship management (CRM) environment, where data-driven decision-making and strategic planning are crucial for business success.
Upon completion of the program, learners can expect to gain a deep understanding of CRM principles, including data management, sales forecasting, and customer engagement strategies.
The program's learning outcomes include the ability to analyze customer data, develop effective sales strategies, and implement CRM systems to drive business growth.
The duration of the program is typically 6-12 months, depending on the institution and the learner's prior experience.
Industry relevance is a key aspect of this program, as CRM is a critical component of modern business operations.
By completing the MBA with Professional Certificate in CRM, learners can enhance their career prospects in sales, marketing, and business development roles, particularly in industries such as finance, healthcare, and technology.
The program's focus on data-driven decision-making and strategic planning also makes it relevant to learners interested in pursuing careers in management, entrepreneurship, and consulting.
Overall, the MBA with Professional Certificate in CRM is an excellent choice for individuals looking to acquire the skills and knowledge required to succeed in a rapidly changing business environment.

Why this course?

CRM is a vital skill in today's market, with the UK's CRM industry valued at £1.4 billion in 2020, growing at a CAGR of 10.3% (Google Charts 3D Column Chart). The demand for professionals with CRM expertise is increasing, with 71% of businesses in the UK using CRM software (Google Charts 3D Column Chart). A Master's in Business Administration (MBA) with a Professional Certificate in CRM can provide learners with the necessary skills to succeed in this field.
Industry Value (2020) Growth Rate (CAGR)
£1.4 billion 10.3%
CRM Software Usage Percentage of Businesses
71%

Who should enrol in MBA with Professional Certificate in CRM for Beginners?

Ideal Audience for MBA with Professional Certificate in CRM for Beginners Are you a business professional looking to upskill in Customer Relationship Management (CRM)?
Demographics: Typically, our ideal learners are working professionals aged 25-45, with 2-10 years of experience in sales, marketing, or customer service roles.
Industry Focus: Our programme caters to various industries, including finance, healthcare, retail, and technology, with a focus on the UK's growing service-based economy.
Career Goals: Learners aim to enhance their CRM skills to drive business growth, improve customer satisfaction, and advance their careers in leadership roles.
Skills Gaps: Typically, learners identify a need to develop skills in areas such as data analysis, sales strategy, and team management, which are essential for success in CRM.