MBA with Professional Certificate in CRM Success Metrics

Monday, 11 May 2026 15:21:01

International Students can apply

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MBA with Professional Certificate in CRM Success Metrics

Overview

CRM Success Metrics

Unlock the power of customer relationship management with our MBA with Professional Certificate in CRM Success Metrics.

Designed for business professionals, this program equips you with the skills to measure and optimize CRM performance, driving revenue growth and customer satisfaction.

Gain a deeper understanding of CRM metrics, data analysis, and reporting to make informed decisions and stay ahead in the competitive market.

Develop a data-driven approach

to CRM strategy, leveraging insights to improve sales, marketing, and customer service efforts.

Enhance your career prospects

with a recognized MBA qualification and professional certification in CRM Success Metrics.

Explore this program further

and discover how to transform your organization's CRM capabilities.

CRM Success Metrics is the key to unlocking business growth and success in today's competitive market. This MBA with Professional Certificate in CRM Success Metrics program is designed to equip you with the essential skills and knowledge to measure and optimize your customer relationship management strategies. By mastering CRM Success Metrics, you'll gain a deeper understanding of customer behavior, preferences, and pain points, enabling you to make data-driven decisions that drive business results. With this program, you'll enjoy career prospects in leadership roles, improved job satisfaction, and increased earning potential. Unique features include expert-led workshops and real-world case studies. (3)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
• Customer Relationship Management (CRM) Systems •
• CRM Data Analysis and Reporting •
• Sales Performance Metrics and Analysis •
• Customer Lifetime Value (CLV) Calculation •
• Return on Investment (ROI) Analysis in CRM •
• Sales Forecasting and Pipeline Management •
• CRM Process Optimization and Improvement •
• Customer Segmentation and Profiling •
• CRM Technology and Platform Selection

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in CRM Success Metrics

The MBA with Professional Certificate in CRM Success Metrics is a unique and specialized program designed to equip students with the knowledge and skills required to succeed in the field of Customer Relationship Management (CRM).
This program is ideal for professionals who want to enhance their CRM skills and stay ahead of the competition in today's fast-paced business environment.
By completing this program, students can expect to gain a deep understanding of CRM success metrics, including sales forecasting, customer lifetime value, and return on investment (ROI) analysis.
The program is designed to be completed in a short duration of 6-12 months, making it an ideal option for working professionals who want to upskill without taking a break from their careers.
The program is highly relevant to the industry, with a focus on practical applications and real-world case studies.
Students will learn how to analyze CRM data, identify areas for improvement, and develop strategies to increase sales and customer satisfaction.
The program is designed to be flexible, with online and part-time options available to accommodate different learning styles and schedules.
Upon completion of the program, students will receive a professional certificate in CRM Success Metrics, which can be added to their resume and LinkedIn profile.
The program is taught by experienced instructors with a strong background in CRM and business analytics, ensuring that students receive high-quality instruction and support.
The MBA with Professional Certificate in CRM Success Metrics is a valuable investment for professionals who want to enhance their skills and advance their careers in the field of CRM.

Why this course?

CRM Success Metrics have become a crucial aspect of business strategy in today's market, particularly in the UK. According to a survey by the Chartered Institute of Marketing, 75% of marketers in the UK consider CRM to be a key component of their marketing strategy.
Metric Value (2022)
Customer Retention Rate 85%
Average Order Value £150
Customer Acquisition Cost £50

Who should enrol in MBA with Professional Certificate in CRM Success Metrics?

Ideal Audience for MBA with Professional Certificate in CRM Success Metrics Professionals seeking to enhance their sales and marketing skills, particularly those in the UK, where 71% of businesses report using CRM software to manage customer relationships (Source: Salesforce).
Key Characteristics: Sales and marketing professionals, business analysts, and those looking to transition into these roles, with a focus on UK-based individuals who want to stay ahead in a competitive market.
Career Goals: To develop a deeper understanding of CRM success metrics, improve sales and marketing performance, and advance their careers in the UK, where the average salary for a sales manager is £43,000 (Source: Glassdoor).
Industry Affinity: Sales, marketing, and business development professionals in various industries, including finance, retail, and technology, who can benefit from the skills and knowledge gained through this program.