MBA with Professional Certificate in CRM Performance Metrics

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MBA with Professional Certificate in CRM Performance Metrics

Overview

CRM Performance Metrics

Unlock the full potential of your customer relationship management (CRM) system with our MBA with Professional Certificate in CRM Performance Metrics.

Designed for business professionals, this program equips you with the skills to measure, analyze, and optimize CRM performance, leading to improved sales, customer satisfaction, and overall business success.

Some of the key topics covered in this program include: CRM data analysis and reporting CRM process optimization CRM technology implementation By the end of this program, you'll be able to: Develop a comprehensive CRM strategy Implement data-driven decision making Enhance customer engagement and retention

Take the first step towards transforming your CRM performance and achieving business excellence. Explore our MBA with Professional Certificate in CRM Performance Metrics today and discover a new way to drive business success.

CRM Performance Metrics is a game-changing MBA program that equips you with the skills to drive business growth through data-driven decision making. By combining MBA with a Professional Certificate in CRM Performance Metrics, you'll gain a unique edge in the job market. This course offers key benefits such as enhanced analytical skills, improved sales forecasting, and increased customer satisfaction. With career prospects in high demand, you'll be poised to take on leadership roles in sales, marketing, and operations. Unique features include real-world case studies, expert guest lectures, and a focus on CRM performance metrics and their application in business strategy. (3)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
• Customer Relationship Management (CRM) Metrics Analysis •
• Performance Metrics in CRM Software •
• Key Performance Indicators (KPIs) in CRM •
• CRM Data Analysis and Reporting •
• Sales Performance Metrics in CRM •
• Customer Satisfaction Metrics in CRM •
• CRM ROI and Return on Investment (ROI) Analysis •
• Sales Forecasting and CRM Metrics •
• CRM Process Optimization and Performance Metrics •
• Measuring CRM Success with Key Performance Indicators (KPIs)

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in CRM Performance Metrics

The MBA with Professional Certificate in CRM Performance Metrics is a specialized program designed to equip students with the knowledge and skills required to analyze and improve customer relationship management (CRM) performance metrics.
This program is ideal for professionals working in sales, marketing, and customer service who want to enhance their understanding of CRM metrics and their impact on business outcomes.
Upon completion of the program, students will be able to analyze CRM performance metrics, identify areas for improvement, and develop strategies to optimize CRM performance.
The program's learning outcomes include the ability to collect, analyze, and interpret CRM data, as well as develop and implement data-driven CRM strategies.
The duration of the program is typically 6-12 months, depending on the institution and the student's prior experience and education.
The program is highly relevant to the sales, marketing, and customer service industries, where CRM performance metrics play a critical role in driving business success.
By completing the MBA with Professional Certificate in CRM Performance Metrics, students can enhance their career prospects and contribute to the development of data-driven CRM strategies in their organizations.
The program's focus on CRM performance metrics makes it an attractive option for professionals looking to stay ahead of the curve in the rapidly evolving CRM landscape.
The program's industry relevance is further enhanced by the fact that many organizations are increasingly relying on data-driven decision-making to drive business outcomes.
Overall, the MBA with Professional Certificate in CRM Performance Metrics is a valuable investment for professionals looking to enhance their knowledge and skills in CRM performance metrics and drive business success in the sales, marketing, and customer service industries.

Why this course?

CRM Performance Metrics have become a crucial aspect of business operations in today's market, particularly in the UK. According to a survey by the Chartered Institute of Marketing, 75% of marketers in the UK consider CRM performance metrics to be a key performance indicator (KPI). This is reflected in the increasing demand for professionals with expertise in CRM performance metrics.
UK CRM Performance Metrics
Sales Revenue £12.4 billion
Customer Retention Rate 34.6%
Average Order Value £150

Who should enrol in MBA with Professional Certificate in CRM Performance Metrics?

Ideal Audience for MBA with Professional Certificate in CRM Performance Metrics Professionals seeking to enhance their sales and marketing skills, particularly those in the UK, where 71% of businesses use CRM software (Source: Salesforce) and 63% of UK businesses believe that CRM is crucial for customer engagement (Source: CEB Global).
Key Characteristics: Sales and marketing professionals, customer success managers, business development managers, and those looking to transition into these roles, with a focus on UK-based individuals who want to stay ahead in the competitive market.
Career Goals: To gain a deeper understanding of CRM performance metrics, improve sales and marketing strategies, and enhance customer engagement, ultimately leading to increased revenue and business growth.
Prerequisites: Basic knowledge of business principles, sales and marketing concepts, and CRM software, with a willingness to learn and apply new skills in a real-world setting.