MBA with Professional Certificate in CRM Mastery

Tuesday, 13 January 2026 03:48:56

International Students can apply

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MBA with Professional Certificate in CRM Mastery

Overview

CRM Mastery

is designed for professionals seeking to elevate their sales and customer service skills. This program focuses on developing a deep understanding of customer relationship management (CRM) systems and their applications in real-world business scenarios. Mastering CRM is crucial for organizations to build strong customer relationships, drive revenue growth, and stay competitive in the market. The program is tailored to meet the needs of working professionals who want to enhance their skills and knowledge in CRM. Through a combination of online courses and hands-on training, learners will gain a comprehensive understanding of CRM concepts, tools, and best practices. They will learn how to analyze customer data, develop effective sales strategies, and implement CRM systems that drive business results. Some of the key topics covered in the program include CRM software selection, data analysis, sales process optimization, and customer service management. By the end of the program, learners will be equipped with the skills and knowledge needed to implement CRM solutions that drive business success.

Are you ready to take your career to the next level? Explore the CRM Mastery program today and discover how you can transform your organization's customer relationships and drive business growth.

CRM Mastery is the ultimate tool for business professionals seeking to elevate their sales and customer engagement skills. This MBA with Professional Certificate in CRM Mastery program offers a unique blend of theoretical knowledge and practical expertise, empowering you to master the art of customer relationship management. With a focus on real-world applications, you'll learn how to maximize sales potential, build strong customer relationships, and drive business growth. Upon completion, you'll be equipped with the skills to excel in a rapidly changing business landscape, opening doors to exciting career opportunities in sales, marketing, and management. (9)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
• Customer Relationship Management (CRM) Fundamentals
•
• Data Management and Analysis in CRM
•
• Sales Force Automation and Configuration
•
• Marketing Automation and Integration
•
• Customer Service and Support Strategies
•
• Sales Performance Management and Analytics
•
• CRM Implementation and Integration
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• Data Security and Compliance in CRM
•
• Advanced CRM Features and Customization
•
• Measuring CRM Success and ROI

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in CRM Mastery

The MBA with Professional Certificate in CRM Mastery is a comprehensive program designed to equip students with the skills and knowledge required to excel in customer relationship management.
This program is ideal for professionals looking to enhance their CRM skills and stay ahead in the competitive business landscape.
Upon completion, students can expect to gain a deep understanding of CRM principles, strategies, and best practices, as well as the ability to analyze complex customer data and develop effective sales and marketing campaigns.
The program's learning outcomes include the ability to design and implement CRM systems, manage customer relationships, and measure the effectiveness of CRM initiatives.
The duration of the program is typically 6-12 months, depending on the institution and the student's prior experience and education.
The program is highly relevant to the business world, as CRM is a critical component of modern business strategy.
Many organizations recognize the importance of CRM and are seeking professionals who possess the skills and knowledge required to implement and manage effective CRM systems.
As a result, the MBA with Professional Certificate in CRM Mastery is a highly sought-after credential among employers, and graduates can expect to enjoy strong job prospects and career advancement opportunities.
The program is also designed to be flexible, with many institutions offering online and part-time options to accommodate the needs of working professionals.
Overall, the MBA with Professional Certificate in CRM Mastery is a valuable investment for anyone looking to enhance their skills and knowledge in CRM and advance their career in the business world.

Why this course?

CRM Mastery is a highly sought-after skill in today's market, with the UK's CRM industry expected to grow by 10.5% annually, reaching £1.4 billion by 2025 (Source: Google Charts). To stay ahead of the competition, professionals and learners alike are turning to MBA programs with a focus on CRM Mastery.
Industry Growth Growth Rate
Retail 8.5%
Financial Services 9.2%
Healthcare 7.1%

Who should enrol in MBA with Professional Certificate in CRM Mastery?

Ideal Audience for MBA with Professional Certificate in CRM Mastery Professionals seeking to enhance their sales and marketing skills, particularly those in the UK, where 71% of businesses report using CRM software to manage customer relationships (Source: Salesforce).
Key Characteristics: - Sales and marketing professionals with at least 2 years of experience - Familiarity with CRM software, such as Salesforce or HubSpot - Desire to upskill and reskill in CRM mastery - Based in the UK, with a focus on the London and regional markets, where 55% of businesses report investing in employee training and development (Source: CIPD).
Career Goals: - Advance in sales and marketing roles - Take on leadership positions, such as sales manager or marketing director - Pursue entrepreneurial ventures, leveraging CRM expertise to drive business growth - Enhance career prospects in the UK job market, where 60% of employers report using CRM software to evaluate candidate skills (Source: LinkedIn).