MBA with Professional Certificate in CRM Feedback Analysis

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International Students can apply

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MBA with Professional Certificate in CRM Feedback Analysis

Overview

CRM Feedback Analysis

is a specialized field that helps organizations analyze and improve their customer relationship management (CRM) processes.

With a Professional Certificate in CRM Feedback Analysis, you'll gain the skills to extract insights from customer feedback and implement data-driven strategies.

This program is designed for professionals in the CRM field, sales teams, and business analysts who want to enhance their skills in feedback analysis and customer satisfaction.

Some key takeaways from this program include:

Improved customer satisfaction and loyalty

Enhanced decision-making with data-driven insights

Increased efficiency in CRM processes

Develop your skills in CRM feedback analysis and take your career to the next level.

CRM Feedback Analysis is a game-changing module that equips you with the skills to extract valuable insights from customer feedback, transforming it into actionable data. This MBA with Professional Certificate in CRM Feedback Analysis program offers a unique blend of business acumen and technical expertise, empowering you to drive business growth and customer satisfaction. With CRM Feedback Analysis, you'll learn to analyze customer feedback, identify trends, and develop data-driven strategies to improve customer experience. Upon completion, you'll enjoy career prospects in industries such as marketing, sales, and customer success, with a competitive edge in the job market. (11)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
• Data Analysis for CRM Feedback Analysis •
• CRM Software Selection and Implementation •
• Customer Relationship Management (CRM) Framework •
• Sentiment Analysis and Opinion Mining •
• Text Mining and Natural Language Processing •
• Data Visualization for CRM Insights •
• CRM Process Optimization and Improvement •
• Customer Journey Mapping and Analysis •
• Social Media Listening and Analytics •
• CRM Metrics and Key Performance Indicators (KPIs)

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in CRM Feedback Analysis

The MBA with Professional Certificate in CRM Feedback Analysis is a unique and specialized program designed to equip students with the skills and knowledge required to analyze and improve customer relationship management (CRM) systems.
This program is ideal for professionals working in the field of CRM, sales, marketing, and customer service who want to enhance their skills and stay ahead of the competition.
Upon completion of the program, students will be able to analyze customer feedback, identify areas for improvement, and implement changes to increase customer satisfaction and loyalty.
The program covers a range of topics including CRM software, data analysis, market research, and customer service management.
The duration of the program is typically 6-12 months, depending on the institution and the student's prior experience and qualifications.
The program is highly relevant to the industry, as CRM systems are becoming increasingly important for businesses to stay competitive and build strong customer relationships.
The skills and knowledge gained from this program can be applied in a variety of industries, including retail, finance, healthcare, and technology.
Graduates of the program can expect to see a significant improvement in their career prospects and earning potential, as well as increased job satisfaction and engagement.
Overall, the MBA with Professional Certificate in CRM Feedback Analysis is a valuable and highly relevant program that can help professionals in the field of CRM to enhance their skills and advance their careers.

Why this course?

CRM Feedback Analysis is a vital component of modern business operations, particularly in the UK market. According to a survey by the Chartered Institute of Marketing, 75% of UK businesses use customer feedback to improve their products and services. This highlights the significance of having an MBA with a Professional Certificate in CRM Feedback Analysis.
Industry Number of Businesses
Retail 250
Finance 150
Healthcare 100

Who should enrol in MBA with Professional Certificate in CRM Feedback Analysis?

Ideal Audience for MBA with Professional Certificate in CRM Feedback Analysis Professionals seeking to enhance their customer relationship management (CRM) skills and gain a competitive edge in the UK job market, with a focus on those working in sales, marketing, and customer service roles.
Key Characteristics: Typically hold a bachelor's degree in a relevant field, with 2-5 years of experience in a CRM-related role, and a strong desire to upskill and reskill in the UK job market, where the demand for CRM professionals is expected to grow by 10% by 2025.
Career Goals: Aspiring to take on leadership roles, such as CRM manager or director, and seeking to increase their salary by up to 20% in the UK job market, where the average salary for a CRM manager is £55,000 per annum.
Learning Objectives: To develop advanced CRM skills, including feedback analysis, sales forecasting, and customer segmentation, and to gain a deeper understanding of the latest CRM trends and technologies in the UK job market.