MBA with Professional Certificate in CRM Communication

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International Students can apply

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MBA with Professional Certificate in CRM Communication

Overview

CRM Communication

is designed for professionals seeking to enhance their sales and customer service skills. This MBA with Professional Certificate in CRM Communication aims to equip learners with the knowledge and tools necessary to effectively communicate with customers and manage relationships. Developing strong communication skills is crucial in today's business environment, where customer satisfaction and loyalty are key to success. This program focuses on teaching learners how to use CRM software to streamline communication, build trust, and drive sales. By the end of the program, learners will have gained a deep understanding of CRM principles, including data analysis, customer segmentation, and relationship management. They will also develop essential communication skills, such as active listening, conflict resolution, and negotiation. Unlock your full potential and take your career to the next level with this MBA with Professional Certificate in CRM Communication. Explore the program further to discover how you can apply these skills in your current role or transition into a new career in sales and customer service.

CRM Communication is the backbone of any successful business, and our MBA with Professional Certificate in CRM Communication is designed to equip you with the skills to excel in this field. This course offers a unique blend of business acumen and CRM Communication expertise, providing you with a competitive edge in the job market. With a focus on practical skills and real-world applications, you'll learn how to effectively manage customer relationships, analyze data, and drive business growth. Upon completion, you'll be equipped to take on leadership roles in industries such as sales, marketing, and customer service, with career prospects in top companies worldwide. (11)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.



International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content


• Customer Relationship Management (CRM) Systems

• Communication Skills for Effective CRM

• Sales and Marketing Strategies in CRM

• CRM Software Selection and Implementation

• Data Analysis and Reporting in CRM

• Customer Service and Support in CRM

• Social Media and CRM Integration

• CRM Process Improvement and Optimization

• Measuring CRM Success and ROI

• Advanced CRM Techniques and Best Practices

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in CRM Communication

The MBA with Professional Certificate in CRM Communication is a unique and specialized program that combines the benefits of a Master's degree in Business Administration with the skills and knowledge required to excel in Customer Relationship Management (CRM) and communication. This program is designed to equip students with the essential skills and knowledge to succeed in today's fast-paced business environment, where effective communication and CRM are crucial for building strong relationships with customers and driving business growth. Upon completion of the program, students can expect to gain a range of learning outcomes, including the ability to analyze customer data and behavior, develop and implement effective CRM strategies, and communicate complex business ideas to various stakeholders. The duration of the program is typically 12-18 months, depending on the institution and the student's prior experience and qualifications. This allows students to balance their studies with their work and other commitments, making it an ideal option for working professionals and entrepreneurs. The industry relevance of the MBA with Professional Certificate in CRM Communication is high, as CRM and communication skills are in high demand across various industries, including sales, marketing, and customer service. By completing this program, students can enhance their career prospects and stay ahead of the competition in today's business landscape. Overall, the MBA with Professional Certificate in CRM Communication is a valuable and relevant program that can help students achieve their career goals and succeed in today's fast-paced business environment.

Why this course?

CRM Communication is a vital skill in today's market, with the UK's customer service industry valued at £43.6 billion in 2020, employing over 2.5 million people (Source: Office for National Statistics). A Master's in Business Administration (MBA) with a Professional Certificate in CRM Communication can provide learners with the necessary knowledge and skills to succeed in this field.
Industry Value Employment Figures
£43.6 billion 2.5 million
Customer Service 1.2 million
Sales and Marketing 1.3 million

Who should enrol in MBA with Professional Certificate in CRM Communication?

Ideal Audience for MBA with Professional Certificate in CRM Communication Professionals seeking to enhance their sales and marketing skills, particularly those in the UK, where the CRM market is valued at £1.4 billion and expected to grow by 10% annually.
Key Characteristics: Typically, individuals with 2-5 years of experience in sales, marketing, or a related field, with a strong interest in customer relationship management and a desire to stay up-to-date with the latest CRM technologies and best practices.
Career Goals: Those aiming to progress to senior roles, such as sales manager or marketing manager, or seeking to transition into a career in CRM, where the UK's CRM market is expected to create over 10,000 new job opportunities by 2025.
Education Background: Typically, individuals with a bachelor's degree in a relevant field, such as business, marketing, or communications, or those with equivalent work experience and a strong passion for learning.