MBA with Professional Certificate in Business Customer Success

Friday, 09 January 2026 10:43:43

International Students can apply

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MBA with Professional Certificate in Business Customer Success

Overview

Business Customer Success

is a critical function in today's business landscape, ensuring customer satisfaction and retention.

Our MBA with Professional Certificate in Business Customer Success program is designed for professionals who want to develop the skills and knowledge needed to excel in this field.

Through a combination of coursework and real-world experience, learners will gain a deep understanding of customer success strategies, including needs assessment, relationship management, and account planning.

Some key topics covered in the program include:

Customer Journey Mapping, Account Planning, and Customer Retention Strategies.

By the end of the program, learners will be equipped with the skills and knowledge needed to drive business growth through customer success.

Join our MBA with Professional Certificate in Business Customer Success program and take the first step towards a successful customer success career.

MBA with Professional Certificate in Business Customer Success is a comprehensive program that equips you with the skills to drive customer success and business growth. This customer success focused MBA program offers a unique blend of theoretical knowledge and practical skills, enabling you to customer success manage and drive business outcomes. With a strong emphasis on business acumen, you'll learn to analyze customer needs, develop strategic plans, and implement effective solutions. Upon completion, you'll be equipped with the skills to customer success manage and drive business growth, opening doors to exciting career opportunities in industries such as finance, technology, and healthcare. (16)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
Customer Success Strategy Development •
Building and Managing High-Performing Customer Success Teams •
Customer Journey Mapping and Experience Design •
Data-Driven Customer Success Metrics and Analysis •
Customer Success in the Digital Age: Trends and Best Practices •
Building and Maintaining Strong Customer Relationships •
Identifying and Mitigating Customer Success Risks •
Measuring and Evaluating Customer Success Program Effectiveness •
Creating and Delivering Effective Customer Success Training and Enablement

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Business Customer Success

The MBA with Professional Certificate in Business Customer Success is a unique and specialized program that combines the rigors of an MBA with the practical skills required to drive customer success in a business setting.
This program is designed to equip students with the knowledge and expertise needed to succeed in today's fast-paced and competitive business landscape, where customer satisfaction and retention are paramount.
By focusing on the intersection of business and customer success, this program provides students with a comprehensive understanding of the skills and strategies required to build and maintain strong customer relationships, drive revenue growth, and improve overall business performance.
The learning outcomes of this program include the ability to analyze customer needs and develop effective strategies to meet those needs, design and implement customer success programs, and measure and optimize customer success metrics.
The duration of this program is typically 12-18 months, depending on the institution and the student's prior experience and qualifications.
Industry relevance is a key aspect of this program, as it is designed to prepare students for careers in customer success, business development, and sales, where the ability to build and maintain strong customer relationships is critical to driving business growth and success.
The program is also relevant to professionals looking to transition into a customer success role, as it provides a comprehensive understanding of the skills and strategies required to succeed in this field.
Overall, the MBA with Professional Certificate in Business Customer Success is a unique and valuable program that provides students with the knowledge, skills, and expertise needed to succeed in today's business landscape.

Why this course?

Business Customer Success is a vital component of modern business operations, particularly in the UK. According to a survey by the Chartered Institute of Marketing, 75% of UK businesses believe that customer success is crucial to their growth and profitability. In today's market, having an MBA with a Professional Certificate in Business Customer Success can provide learners with the necessary skills and knowledge to excel in this field.
UK Businesses with Customer Success Teams Percentage
Large enterprises 80%
Medium-sized businesses 55%
Small businesses 30%

Who should enrol in MBA with Professional Certificate in Business Customer Success?

Ideal Audience for MBA with Professional Certificate in Business Customer Success Are you a business professional looking to enhance your skills in customer success and drive revenue growth? If you're a UK-based business leader or a customer-facing professional, this program is designed for you.
Key Characteristics: You're a UK-based business leader or customer-facing professional with at least 2 years of experience in a customer-facing role, seeking to develop your skills in customer success and business strategy. You're looking to enhance your career prospects and drive revenue growth in a competitive market.
Career Goals: You aspire to become a customer success leader, driving revenue growth and customer satisfaction in a UK-based business. You're looking to develop a deeper understanding of business strategy, customer needs, and market trends to stay ahead in your career.
Target Industry: The program is designed for professionals working in the UK-based business services, technology, and finance sectors, with a focus on customer-facing roles in industries such as software as a service (SaaS), cloud computing, and financial services.
Prerequisites: No prior experience is required, but a strong understanding of business principles and customer success concepts is essential. You'll have access to online resources and support to help you develop your skills and knowledge throughout the program.