MBA with Professional Certificate in Building Customer Relationships

Tuesday, 06 January 2026 18:37:46

International Students can apply

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MBA with Professional Certificate in Building Customer Relationships

Overview

Building Customer Relationships

is a comprehensive MBA program that equips professionals with the skills to foster strong, lasting connections with clients.

Developing a deep understanding of customer needs is crucial in today's competitive market. This program helps learners build a strong foundation in customer relationship management, enabling them to drive business growth and success. By focusing on key areas such as communication, negotiation, and relationship management, participants gain the knowledge and tools necessary to build long-lasting, profitable relationships with customers. Explore this program further to discover how you can take your career to the next level.

Building customer relationships is the backbone of any successful business, and our MBA with Professional Certificate in this area will equip you with the skills to excel. This comprehensive program focuses on developing strong relationships with customers, understanding their needs, and delivering tailored solutions. With building customer relationships at its core, this course offers a unique blend of theoretical knowledge and practical skills. You'll gain expertise in areas such as customer service, relationship management, and communication. Upon completion, you'll be well-positioned for a career in sales, marketing, or customer success, with opportunities to build a lasting impact on your organization. (70)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
• Building Customer Relationships: Foundations •
• Understanding Customer Needs and Preferences •
• Effective Communication Strategies for Customer Engagement •
• Developing Customer Loyalty Programs •
• Managing Customer Expectations and Feedback •
• Building Trust and Credibility with Customers •
• Creating Customer-Centric Business Strategies •
• Measuring and Evaluating Customer Relationship Performance •
• Advanced Customer Relationship Management Techniques •
• Integrating Customer Relationship Management with Marketing and Sales

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Building Customer Relationships

The MBA with Professional Certificate in Building Customer Relationships is a comprehensive program designed to equip students with the skills and knowledge necessary to foster strong customer relationships in various industries.
This program focuses on teaching students how to understand customer needs, develop effective communication strategies, and build long-term relationships with customers.
Through a combination of theoretical and practical learning, students will gain a deep understanding of customer relationship management, including market research, customer segmentation, and relationship building.
The program is designed to be completed in a relatively short duration, typically 12-18 months, making it an ideal option for working professionals who want to enhance their skills and advance their careers.
The MBA with Professional Certificate in Building Customer Relationships is highly relevant to the current business landscape, where customer relationships are a key differentiator for companies.
By acquiring the skills and knowledge necessary to build strong customer relationships, graduates of this program will be well-positioned to succeed in a variety of industries, including retail, finance, and healthcare.
The program is designed to be flexible, with online and on-campus options available, making it accessible to students from all over the world.
Upon completion of the program, students will receive a professional certificate and an MBA degree, demonstrating their expertise in building customer relationships.
The MBA with Professional Certificate in Building Customer Relationships is a valuable investment for anyone looking to advance their career in customer-facing roles or start their own business.
By focusing on the development of strong customer relationships, this program provides students with a competitive edge in the job market and sets them up for long-term success.

Why this course?

Building Customer Relationships is a vital aspect of business success in today's market. According to a survey by the Chartered Institute of Marketing (CIM), 85% of UK businesses believe that building strong relationships with customers is crucial for their success. In fact, a study by the British Retail Consortium found that 75% of UK consumers are more likely to return to a store that has built a strong relationship with them.
Statistic Percentage
Importance of customer relationships 85%
Likelihood of returning to a store with a strong relationship 75%

Who should enrol in MBA with Professional Certificate in Building Customer Relationships?

Ideal Audience for MBA with Professional Certificate in Building Customer Relationships Are you a business leader looking to enhance your skills in customer relationship management?
Professionals in the UK According to a survey by the Chartered Institute of Marketing, 75% of UK businesses believe that customer relationships are crucial to their success. With an MBA with Professional Certificate in Building Customer Relationships, you can develop the skills to build strong relationships with your customers and drive business growth.
Business Owners and Managers If you're a business owner or manager looking to improve your customer service skills, this programme is ideal for you. You'll learn how to identify customer needs, develop effective marketing strategies, and build strong relationships with your customers.
Marketing and Sales Professionals Marketing and sales professionals can also benefit from this programme. You'll learn how to develop effective marketing strategies, build strong relationships with customers, and drive business growth through customer retention and acquisition.
Career Advancement With an MBA with Professional Certificate in Building Customer Relationships, you can advance your career in business and management. You'll develop the skills and knowledge to take on senior roles and drive business growth through customer relationship management.