MBA with Professional Certificate in Aviation Customer Care

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International Students can apply

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MBA with Professional Certificate in Aviation Customer Care

Overview

Aviation Customer Care


Deliver exceptional customer experiences in the aviation industry with our MBA with Professional Certificate in Aviation Customer Care.


Gain the skills and knowledge to succeed in a fast-paced and dynamic environment, where customer satisfaction is paramount. This program is designed for aviation professionals and business leaders who want to enhance their customer care skills and stay ahead of the competition.

Learn from industry experts and develop a deep understanding of customer behavior, communication strategies, and conflict resolution techniques.


Upon completion, you'll be equipped with the skills to:


Improve customer satisfaction and loyalty


Enhance operational efficiency and productivity


Develop strategic partnerships and collaborations


Take your career to new heights in the aviation industry.


Explore this program further and discover how you can make a lasting impact on your customers and your organization.

MBA with Professional Certificate in Aviation Customer Care is an innovative program that combines the best of business education with the unique demands of the aviation industry. This course offers key benefits such as enhanced customer service skills, industry-specific knowledge, and a competitive edge in the job market. With a strong focus on customer care and aviation management, graduates can pursue lucrative careers in airlines, travel agencies, and related industries. The program's unique features include a professional certificate in aviation customer care, providing students with a distinct advantage in the job market. (8)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
Customer Service Skills for Aviation Industry •
Effective Communication in Aviation Customer Care •
Conflict Resolution Strategies for Customer Care •
Aviation Customer Relationship Management •
Understanding Aviation Customer Needs and Expectations •
Cultural Awareness and Sensitivity in Customer Care •
Time Management and Prioritization in Customer Service •
Handling Complaints and Feedback in Aviation Customer Care •
Building Customer Loyalty and Retention in Aviation Industry •
Advanced Customer Service Skills for Aviation Professionals

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Aviation Customer Care

The MBA with Professional Certificate in Aviation Customer Care is a unique and specialized program designed to equip students with the skills and knowledge required to excel in the aviation industry.
This program is ideal for individuals who want to pursue a career in customer service, sales, or marketing within the aviation sector.
Through this program, students will learn about the aviation industry, customer service principles, and the skills required to effectively communicate with customers.
The learning outcomes of this program include the ability to analyze customer needs, develop effective marketing strategies, and provide exceptional customer service.
The duration of this program is typically 12-18 months, depending on the institution and the student's prior experience.
The program is designed to be flexible, with online and on-campus options available to accommodate different learning styles and schedules.
The MBA with Professional Certificate in Aviation Customer Care is highly relevant to the aviation industry, as it provides students with the skills and knowledge required to succeed in customer-facing roles.
This program is also relevant to the broader business world, as it teaches students about marketing, sales, and customer service principles that can be applied to any industry.
Graduates of this program can expect to secure roles in customer service, sales, marketing, or management positions within the aviation industry or other sectors.
The program is designed to be industry-relevant, with guest lectures from industry experts and case studies that reflect real-world scenarios.
Overall, the MBA with Professional Certificate in Aviation Customer Care is a valuable program that provides students with the skills and knowledge required to succeed in the aviation industry and beyond.

Why this course?

Aviation Customer Care is a highly sought-after skill in the aviation industry, with the UK's Civil Aviation Authority (CAA) reporting a 15% increase in customer complaints in 2022. To stay competitive, professionals need to possess excellent customer service skills, which is where an MBA with a Professional Certificate in Aviation Customer Care comes in.
Industry Trends Statistics
Growing demand for customer-centric services 85% of airlines prioritize customer experience (Source: IATA)
Increased focus on digital customer engagement 40% of airlines have implemented digital chatbots (Source: Air Transport World)
Need for multilingual customer support 60% of airlines operate in multiple languages (Source: IATA)

Who should enrol in MBA with Professional Certificate in Aviation Customer Care?

Ideal Audience for MBA with Professional Certificate in Aviation Customer Care Are you a forward-thinking aviation professional looking to enhance your customer service skills and advance your career in the UK's thriving aviation industry?
Key Characteristics: You are a UK-based aviation professional with 2+ years of experience in customer-facing roles, seeking to upskill and reskill in customer care and service management.
Career Goals: You aspire to take on leadership roles in aviation customer service, such as Customer Experience Manager or Service Delivery Manager, and are eager to develop the skills and knowledge required to succeed in these positions.
Industry Insights: The UK's aviation industry is a significant contributor to the country's economy, with over 200,000 jobs and a turnover of £40 billion. As the industry continues to grow, the demand for skilled customer service professionals is increasing, making this MBA with Professional Certificate in Aviation Customer Care a valuable investment for your career.