MBA with Professional Certificate in Automated Guest Communication

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International Students can apply

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MBA with Professional Certificate in Automated Guest Communication

Overview

Automated Guest Communication

is designed for hospitality professionals seeking to enhance their skills in managing guest interactions through technology. This program focuses on developing expertise in creating personalized communication strategies, leveraging automation tools, and analyzing guest feedback to drive business growth. Automated Guest Communication is a valuable skill in today's competitive hospitality industry, where guest satisfaction and loyalty are paramount. By mastering this skill, professionals can improve operational efficiency, reduce costs, and increase revenue.

Some key topics covered in the program include:


Guest profiling and segmentation
Personalized communication channels
Automation tools and platforms
Data analysis and feedback interpretation Take the first step towards revolutionizing your guest communication strategy and explore the Automated Guest Communication program. Discover how to create a more personalized and efficient guest experience, and stay ahead of the competition in the hospitality industry.

Automated Guest Communication is revolutionizing the hospitality industry with our MBA with Professional Certificate in this field. This innovative program equips you with the skills to design and implement effective communication systems, enhancing guest experiences and driving business growth. By mastering Automated Guest Communication, you'll gain a competitive edge in the industry, with career prospects in hotel management, customer service, and more. Unique features include a focus on data analysis, AI-powered chatbots, and personalized guest engagement. With this Automated Guest Communication certification, you'll be equipped to drive business success and stay ahead of the curve in the ever-evolving hospitality landscape. (7)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

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• Customer Relationship Management (CRM) Systems
•
• Automated Communication Channels
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• Mobile Marketing Strategies
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• Chatbots for Guest Engagement
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• Sentiment Analysis for Feedback
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• Data Analytics for Guest Insights
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• Personalization Techniques in Communication
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• Digital Transformation in Hospitality
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• Artificial Intelligence (AI) in Guest Services

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

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+44 75 2064 7455

admissions@lsib.co.uk

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Career path

Key facts about MBA with Professional Certificate in Automated Guest Communication

The MBA with Professional Certificate in Automated Guest Communication is a unique and specialized program designed to equip students with the skills and knowledge required to succeed in the hospitality industry.
This program focuses on the use of technology to improve guest communication, resulting in enhanced customer satisfaction and loyalty.
Through a combination of theoretical and practical learning, students will gain a deep understanding of automated guest communication systems, including chatbots, voice assistants, and mobile apps.
The learning outcomes of this program include the ability to design and implement effective automated guest communication strategies, analyze guest feedback and sentiment, and measure the impact of technology on guest experience.
The duration of the program is typically 6-12 months, depending on the institution and the student's prior experience and qualifications.
The industry relevance of this program is high, as the hospitality industry is increasingly adopting technology to improve guest communication and experience.
Many hotels, resorts, and hospitality companies are investing heavily in automated guest communication systems, making this program an attractive option for those looking to launch or advance their careers in this field.
The skills and knowledge gained through this program are highly transferable to other industries, including customer service, marketing, and technology.
Overall, the MBA with Professional Certificate in Automated Guest Communication is a valuable and relevant program that can help students succeed in the hospitality industry and beyond.

Why this course?

Automated Guest Communication is a vital aspect of the hospitality industry, with the UK's hotel and restaurant sector employing over 2.5 million people, generating £147 billion in revenue annually (Source: Visit Britain). To stay competitive, businesses must adopt innovative technologies, such as automated guest communication systems. An MBA with a professional certificate in automated guest communication can equip learners with the necessary skills to design, implement, and manage effective communication strategies.
Industry Trends Statistics
Increased use of mobile devices for guest communication 85% of UK hotel guests use their mobile devices to communicate with hotels (Source: Hospitality Technology)
Growing demand for personalized guest experiences 75% of UK hotel guests expect personalized communication from hotels (Source: Hospitality Technology)

Who should enrol in MBA with Professional Certificate in Automated Guest Communication?

Ideal Audience for MBA with Professional Certificate in Automated Guest Communication Are you a hospitality professional looking to enhance your skills in automated guest communication? Do you want to stay ahead of the competition in the UK's £150 billion tourism industry?
Key Characteristics: You are a UK-based hospitality professional with at least 2 years of experience in a related field, such as hotel management, customer service, or marketing. You have a strong understanding of the UK's tourism industry and its trends, with a focus on digital transformation and customer experience.
Career Goals: You aim to enhance your skills in automated guest communication to drive business growth, improve customer satisfaction, and stay competitive in the UK's fast-paced hospitality industry. You are looking for a flexible and engaging learning experience that aligns with your career goals and provides a solid foundation for future professional development.
Prerequisites: You have a bachelor's degree in a relevant field, such as business, hospitality, or marketing. You are proficient in Microsoft Office and have basic knowledge of digital tools and technologies.