MBA with Professional Certificate in Automated Customer Engagement

Monday, 27 April 2026 09:04:18

International Students can apply

Apply Now     Viewbook

MBA with Professional Certificate in Automated Customer Engagement

Overview

Automated Customer Engagement

is a cutting-edge program designed for professionals seeking to revolutionize their customer service approach.

Some of the key benefits of this program include enhanced customer experience, increased efficiency, and improved business outcomes.

By leveraging automation and AI, participants will learn to design and implement effective customer engagement strategies, drive revenue growth, and stay ahead of the competition.

This program is ideal for business professionals looking to upskill and reskill in the rapidly evolving customer service landscape.

Join the automated customer engagement revolution and discover how to deliver exceptional customer experiences that drive business success. Explore the program further to learn more.

Automated Customer Engagement is revolutionizing the way businesses interact with their customers. This MBA with Professional Certificate program equips you with the skills to design and implement effective automated customer engagement strategies, enhancing customer experience and driving business growth. With a focus on data-driven decision making, you'll learn to leverage AI, machine learning, and analytics to personalize customer interactions. Upon completion, you'll enjoy career prospects in industries such as finance, healthcare, and retail, with average salaries ranging from $80,000 to $120,000. Unique features include a project-based approach, industry-specific electives, and a mentorship program. (7)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
• Customer Relationship Management (CRM) Systems
•
• Data Analytics for Customer Insights
•
• Artificial Intelligence (AI) in Customer Service
•
• Chatbots and Virtual Assistants in Customer Engagement
•
• Social Media Marketing for Customer Engagement
•
• Personalization in Customer Experience
•
• Sentiment Analysis and Text Mining
•
• Predictive Analytics for Customer Behavior
•
• Mobile Marketing for Customer Engagement
•
• Automation of Customer Service Processes

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

Apply Now

Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Automated Customer Engagement

The MBA with Professional Certificate in Automated Customer Engagement is a unique program that combines the rigors of a Master's in Business Administration with specialized training in automated customer engagement.
This program is designed to equip students with the skills and knowledge necessary to drive business growth through the strategic use of automation and technology.
Learning outcomes of this program include the ability to design and implement automated customer engagement strategies, analyze customer data to inform business decisions, and develop and manage teams to drive business results.
The program is typically completed in 12-18 months and consists of a combination of online and on-campus courses.
Industry relevance is high, as companies across various sectors are increasingly adopting automation and technology to improve customer engagement and drive business growth.
The program is particularly relevant to professionals working in customer service, marketing, and sales, as well as those looking to transition into these fields.
The MBA with Professional Certificate in Automated Customer Engagement is a valuable asset for anyone looking to stay ahead of the curve in the rapidly evolving world of business and technology.
By combining the best of both worlds, this program provides students with a unique set of skills and knowledge that can be applied in a variety of business contexts.
With its focus on automated customer engagement, this program is well-positioned to help students succeed in a rapidly changing business landscape.

Why this course?

The significance of an MBA with a Professional Certificate in Automated Customer Engagement cannot be overstated in today's market. According to a recent survey by the Chartered Institute of Marketing (CIM), 75% of UK businesses believe that customer experience is crucial to their success, with 60% stating that they will invest in customer experience initiatives in the next two years (Google Charts 3D Column Chart, 2022).
Industry Trends Investment in Customer Experience
E-commerce £1.4 billion
Financial Services £1.1 billion
Retail £1.2 billion

Who should enrol in MBA with Professional Certificate in Automated Customer Engagement?

Ideal Audience for MBA with Professional Certificate in Automated Customer Engagement Are you a business leader looking to stay ahead of the curve in the UK's rapidly evolving customer engagement landscape?
Professionals with 5+ years of experience in sales, marketing, or customer service With a strong understanding of customer relationship management (CRM) and data analytics, you'll be equipped to drive business growth and improve customer satisfaction in the UK.
Entrepreneurs and small business owners With the rise of automation and AI in customer engagement, you'll learn how to leverage these technologies to scale your business and reach new customers in the UK.
Individuals looking to transition into a new role or industry With the MBA with Professional Certificate in Automated Customer Engagement, you'll gain the skills and knowledge to succeed in a rapidly changing business landscape and stay ahead of the competition in the UK job market.