Qualifi Level 3 Customer Service Diploma Fee

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International Students can apply

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Qualifi Level 3 Customer Service Diploma Fee

Overview

**Unlock the World of Qualifi Level 3 Customer Service**

This comprehensive diploma program is designed for individuals seeking to advance their careers in customer service and achieve the highest level of expertise.

Upon completion, you will be equipped with the knowledge, skills, and confidence to handle complex customer inquiries, resolve issues effectively, and build strong relationships with clients.

This program covers essential topics such as communication, empathy, problem-solving, communication, and leadership. You will also learn about best practices for handling customer complaints, handling sensitive situations, and collaborating with other departments.

Whether you are a recent graduate, a seasoned professional, or looking to switch careers, Qualifi Level 3 Customer Service Diploma can help you achieve your career goals.

**Enroll today and embark on your journey to becoming a highly skilled and successful customer service professional!**

Click here to learn more and enroll now!

**Unlock a Thriving Career in Customer Service** **Qualifi Level 3 Customer Service Diploma** **Become a Consummate Professional** This comprehensive diploma program equips you with the essential skills and knowledge to excel in the dynamic field of customer service. Our unique curriculum, designed by industry experts, covers the latest industry trends and best practices. **Key Benefits:** * **High-Demand Career:** The customer service industry is consistently one of the fastest-growing sectors, offering excellent job prospects. * **Extensive Training:** You'll gain a deep understanding of customer service principles, techniques, and best practices. * **Industry-Recognized Certificate:** Upon successful completion, you'll receive a nationally recognized certificate, validating your skills and commitment to excellence. **Career Prospects:** * Customer Service Representative * Customer Service Supervisor * Customer Experience Manager * Contact Center Agent * Sales Support Specialist **Unique Features:** * **Personalized Learning Path:** Customize your learning experience with flexible learning options and personalized assessments. * **Real-Time Training:** Stay updated with the latest industry trends and best practices through ongoing webinars and simulations. * **Industry-Specific Certifications:** Earn industry-recognized certifications to enhance your credibility and marketability.

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

## Essential Units for Qualifi Level 3 Customer Service Diploma Fee **• Introduction to Customer Service Principles** * Understand the importance of customer service in achieving business goals. * Identify the core values and principles that guide effective customer service. * Analyze the role of empathy and active listening in building customer trust. **• Customer Journey Mapping** * Define the customer journey and its different stages. * Identify key touchpoints and decision points throughout the journey. * Analyze the impact of each touchpoint on customer satisfaction. **• Communication Skills for Customer Service** * Develop effective communication skills for interacting with customers. * Master active listening techniques and active questioning. * Enhance communication skills through phone, email, and social media interactions. **• Problem-Solving and Conflict Resolution** * Identify different types of customer problems and their impact. * Develop effective problem-solving and conflict resolution skills. * Analyze different conflict resolution strategies and their effectiveness. **• Teamwork and Collaboration** * Understand the importance of teamwork and collaboration in customer service. * Identify different team roles and their responsibilities. * Develop effective communication and collaboration skills within a team. **• Legal and Ethical Considerations in Customer Service** * Understand relevant legal and ethical considerations in customer service. * Identify and apply ethical guidelines and best practices. * Analyze the impact of legal and ethical issues on customer relationships. **• Customer Relationship Management (CRM)** * Define and utilize a CRM system for managing customer interactions. * Identify key metrics and data points tracked by a CRM system. * Analyze the use of CRM data for improving customer service. **• Feedback and Data Analysis** * Develop skills for gathering and analyzing customer feedback. * Identify trends and patterns in customer feedback. * Use feedback data to identify areas for improvement and enhance customer service.

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

:
:
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

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40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Apply Now

Accreditation

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

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Key facts about Qualifi Level 3 Customer Service Diploma Fee

**Qualifi Level 3 Customer Service Diploma Fee**

The Qualifi Level 3 Customer Service Diploma program is designed to equip individuals with the knowledge, skills, and abilities necessary to excel in the field of customer service. The program covers a wide range of topics, including customer interaction, communication, problem-solving, and leadership. Upon successful completion, graduates will be able to confidently handle customer inquiries, resolve complaints, and build strong relationships with clients.

**Duration:** The Qualifi Level 3 Customer Service Diploma program typically takes **12 weeks** to complete. The program is offered in a flexible format, allowing students to learn at their own pace. Classes are held twice a week for **2 hours each session**. The program is also available online, providing flexibility for busy individuals.

**Learning Outcomes:** Upon successful completion of the Qualifi Level 3 Customer Service Diploma program, graduates will be able to:

  • Identify and understand the principles of effective customer service
  • Apply communication skills to interact with customers effectively
  • Resolve customer complaints and issues efficiently
  • Provide excellent customer service in a fast-paced environment
  • Build strong relationships with clients and foster loyalty
  • Demonstrate leadership skills and inspire others

The Qualifi Level 3 Customer Service Diploma program is highly relevant to the job market. Graduates are highly sought after by employers in various industries, including customer service, retail, healthcare, and more. The program's comprehensive curriculum and industry-recognized credentials make it an ideal choice for individuals seeking a career in customer service.

**Contact us today to learn more about the Qualifi Level 3 Customer Service Diploma program and how it can help you achieve your career goals.**

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Why this course?

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Qualifi Level 3 Customer Service Diploma Fee

Price Range Number of Learners
£100-£150 100
£150-£200 150
£200-£250 200
£250-£300 250

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Who should enrol in Qualifi Level 3 Customer Service Diploma Fee?

| **Ideal Audience** | |---|---| | Individuals seeking a career change in customer service | | Recent graduates or those looking to switch careers | | Anyone with a basic understanding of customer service principles | | Individuals seeking a flexible and rewarding career | | Anyone interested in improving their customer service skills | | Individuals looking to enhance their career prospects in a competitive industry | | UK-based individuals seeking to qualify for a job in the UK customer service industry | | Anyone seeking to improve their employability and earn a higher salary |