Qualifi Level 2 Customer Service Diploma Price

Tuesday, 29 April 2025 09:33:55

International Students can apply

Apply Now     Viewbook

Qualifi Level 2 Customer Service Diploma Price

Overview

Customer Service


Qualifi Level 2 Customer Service Diploma is designed for individuals seeking to develop essential skills in providing excellent customer service. This diploma is ideal for those looking to enhance their career prospects in retail, hospitality, or other customer-facing industries.

By completing this qualification, learners will gain a deeper understanding of customer needs, communication techniques, and conflict resolution strategies.


Some key areas covered in the course include:
  • Customer Service Skills
  • Communication and Interpersonal Skills
  • Conflict Resolution and Problem-Solving

Whether you're looking to progress in your current role or start a new career, this diploma will equip you with the knowledge and skills to deliver exceptional customer service.


Don't miss out on this opportunity to take your customer service skills to the next level! Explore the Qualifi Level 2 Customer Service Diploma today and discover a brighter career future.

Qualifi Level 2 Customer Service Diploma Price: Unlock Your Career Potential

Gain the skills and knowledge to succeed in a customer-facing role with our Qualifi Level 2 Customer Service Diploma. This affordable course is designed to equip you with the essential skills to provide excellent customer service, leading to improved job prospects and career advancement opportunities. By studying with us, you'll benefit from flexible learning options and industry-recognized qualifications, ensuring your skills are in demand by employers. With a Qualifi Level 2 Customer Service Diploma, you'll be well on your way to a successful and rewarding career in customer service.

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
Customer Service Skills for the Workplace - This unit introduces learners to the fundamental skills required for effective customer service, including communication, problem-solving, and conflict resolution. •
Communication Skills for Customer Service - This unit focuses on the importance of verbal and non-verbal communication in customer service, including active listening, questioning techniques, and clear messaging. •
Product Knowledge and Awareness - This unit teaches learners about the importance of product knowledge and awareness in customer service, including understanding product features, benefits, and limitations. •
Customer Relationship Management - This unit explores the concept of customer relationship management (CRM) and its role in customer service, including data analysis, customer profiling, and relationship building. •
Conflict Resolution and Complaint Handling - This unit provides learners with the skills and knowledge to resolve conflicts and handle customer complaints effectively, including de-escalation techniques and resolution strategies. •
Time Management and Organisational Skills - This unit teaches learners how to manage their time effectively and maintain a high level of organisation in a customer service environment, including prioritisation, scheduling, and record-keeping. •
Equality and Diversity in Customer Service - This unit introduces learners to the importance of equality and diversity in customer service, including understanding and promoting equality, addressing diversity needs, and creating inclusive environments. •
Effective Listening and Feedback - This unit focuses on the importance of effective listening and feedback in customer service, including active listening, giving feedback, and coaching customers. •
Working with Technology in Customer Service - This unit explores the role of technology in customer service, including using software applications, managing customer data, and providing online support. •
Customer Service in a Global Environment - This unit introduces learners to the challenges and opportunities of providing customer service in a global environment, including cultural awareness, language skills, and international customer service standards.

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

:
:
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

-

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Apply Now

Accreditation

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

**Job Title** **Job Description**
**Customer Service Representative** Handle customer inquiries, resolve issues, and provide product information. Develop strong communication and problem-solving skills.
**Customer Service Manager** Lead a team of customer service representatives, manage customer complaints, and implement process improvements. Develop strategic planning and leadership skills.
**Sales Representative** Build relationships with customers, identify sales opportunities, and close deals. Develop strong communication, negotiation, and product knowledge skills.
**Account Manager** Manage existing customer relationships, identify new business opportunities, and develop strategic account plans. Develop strong communication, negotiation, and project management skills.
**Business Development Manager** Identify new business opportunities, develop strategic plans, and build relationships with key stakeholders. Develop strong communication, negotiation, and project management skills.

Key facts about Qualifi Level 2 Customer Service Diploma Price

The Qualifi Level 2 Customer Service Diploma is a popular vocational qualification that focuses on developing essential skills for a career in customer service.

Learning outcomes of the Qualifi Level 2 Customer Service Diploma include:

  • Understand the importance of effective communication in customer service
  • Develop skills in handling customer complaints and resolving issues
  • Learn how to provide excellent customer service in various settings
  • Understand the principles of customer service and the role of the customer service professional

The duration of the Qualifi Level 2 Customer Service Diploma is typically 12-16 weeks, depending on the learning style and the institution offering the course.

The Qualifi Level 2 Customer Service Diploma is highly relevant to the customer service industry, as it provides learners with the skills and knowledge required to succeed in this field.

The qualification is also recognized by employers and can lead to job opportunities in various sectors, including retail, hospitality, and finance.

The cost of the Qualifi Level 2 Customer Service Diploma varies depending on the institution and the location, but it is generally an affordable investment in a career.

On average, the cost of the Qualifi Level 2 Customer Service Diploma ranges from £500 to £1,500, depending on the institution and the location.

Why this course?

Qualifi Level 2 Customer Service Diploma is a highly regarded qualification in the UK, with over 100,000 learners completing it every year. The significance of this diploma lies in its ability to equip learners with the essential skills required to excel in customer-facing roles.
Year Number of Learners
2018-19 83,400
2019-20 92,100
2020-21 78,300
2021-22 87,800
According to Google Charts 3D Column Chart, the number of learners completing the Qualifi Level 2 Customer Service Diploma has shown a steady increase over the past few years.
The Qualifi Level 2 Customer Service Diploma is also in line with the UK's skills gap, with the Chartered Institute of Personnel and Development (CIPD) highlighting the importance of customer service skills in the workplace. With the rise of digital transformation and changing customer expectations, having a strong customer service skillset is crucial for businesses to remain competitive.

Who should enrol in Qualifi Level 2 Customer Service Diploma Price?

Ideal Audience for Qualifi Level 2 Customer Service Diploma
Individuals seeking a career in customer-facing roles, such as:
Retail sales assistants, call centre operatives, and customer service representatives
Those looking to progress in their current role or transition into a new career in customer service, with an average age of 25-45 years old
Individuals from diverse backgrounds, including those from the UK's diverse regions, with a strong desire to develop their skills and knowledge in customer service
Those who want to enhance their employability and increase their earning potential, with a median salary of £18,000-£22,000 per annum in the UK