Part time Level 3 Diploma in Customer Service Course

Tuesday, 29 April 2025 03:33:53

International Students can apply

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Part time Level 3 Diploma in Customer Service Course

Overview

The Part time Level 3 Diploma in Customer Service Course is designed for individuals seeking to enhance their skills in providing exceptional customer service. This course focuses on developing communication, problem-solving, and relationship-building abilities to meet the needs of diverse customers. Ideal for working professionals looking to advance their careers in customer service, this program offers flexible scheduling to accommodate busy lifestyles. Gain valuable knowledge and practical experience to excel in various customer service roles. Take the next step towards a rewarding career in customer service by enrolling in this comprehensive course today!

Embark on a transformative journey with our Part time Level 3 Diploma in Customer Service Course. Gain essential skills in communication, problem-solving, and relationship-building to excel in the dynamic world of customer service. This comprehensive program offers hands-on training, industry insights, and personalized guidance from experienced professionals. Upon completion, unlock a world of opportunities in various sectors such as retail, hospitality, and telecommunications. Stand out in the competitive job market with a recognized qualification that showcases your expertise and dedication to customer satisfaction. Elevate your career prospects and make a lasting impact with this innovative and career-focused course. (11)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Understand the customer service environment
• Principles of customer service and delivery
• Understand customers and customer retention
• Understand how to resolve customer service problems
• Understand how to monitor customer service interactions
• Understand equality, diversity and inclusion in the workplace
• Understand how to manage performance and conflict in the workplace
• Understand how to communicate with customers
• Understand how to handle customer complaints

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

 Awarded by an OfQual regulated awarding body

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Customer Service Representative Provide excellent customer service by addressing inquiries, resolving complaints, and processing orders.
Retail Sales Associate Assist customers with product selection, offer recommendations, and process transactions in a retail setting.
Call Center Agent Handle incoming calls, provide information, and assist customers with their inquiries or concerns over the phone.
Guest Services Coordinator Manage guest inquiries, reservations, and requests in a hospitality setting to ensure a positive experience.
Client Support Specialist Provide technical support, troubleshoot issues, and offer solutions to clients using a product or service.

Key facts about Part time Level 3 Diploma in Customer Service Course

The Part-time Level 3 Diploma in Customer Service Course is designed to equip students with the necessary skills and knowledge to excel in the customer service industry. The course focuses on developing effective communication, problem-solving, and customer relationship management skills. Students will also learn how to handle difficult customers and resolve conflicts in a professional manner.
The duration of the course typically ranges from 6 to 12 months, depending on the mode of study and the institution offering the program. Part-time students can expect to attend classes in the evenings or on weekends, allowing them to balance their studies with other commitments.
This diploma is highly relevant to a wide range of industries, including retail, hospitality, healthcare, and financial services. Employers value candidates with strong customer service skills, making this qualification a valuable asset for those seeking employment in various sectors. Graduates of the course can pursue roles such as customer service representatives, client relations managers, and customer experience specialists.
Overall, the Part-time Level 3 Diploma in Customer Service Course provides a comprehensive foundation for individuals looking to build a successful career in the customer service field. The practical skills and knowledge gained through this program will enable students to deliver exceptional service and enhance customer satisfaction in any professional setting.

Why this course?

The Part time Level 3 Diploma in Customer Service Course holds significant importance in today's market as customer service plays a crucial role in the success of businesses. In the UK, statistics show that 89% of consumers have stopped doing business with a company after experiencing poor customer service. This highlights the need for well-trained professionals who can provide exceptional customer service to retain customers and drive business growth. The course equips learners with essential skills such as effective communication, problem-solving, and conflict resolution, which are highly sought after by employers in various industries. In fact, research shows that 86% of customers are willing to pay more for a better customer experience, emphasizing the value of investing in customer service training. By completing the Part time Level 3 Diploma in Customer Service Course, individuals can enhance their career prospects and stand out in a competitive job market. Employers are increasingly looking for candidates with strong customer service skills, making this qualification highly relevant and beneficial for both learners and professionals looking to advance their careers in today's market. | UK Customer Service Statistics | |--------------------------------| | 89% of consumers have stopped doing business with a company after experiencing poor customer service | | 86% of customers are willing to pay more for a better customer experience |

Who should enrol in Part time Level 3 Diploma in Customer Service Course?

The ideal audience for the Part time Level 3 Diploma in Customer Service Course are individuals looking to enhance their customer service skills while balancing other commitments.
This course is perfect for working professionals seeking to advance their career in the customer service industry.
With the flexibility of part-time study, learners can upskill without disrupting their current work schedule.
In the UK, customer service roles are projected to grow by 5% by 2029, making this course a valuable investment in your future.