Part time Level 3 Diploma in Customer Service Course Price

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Part time Level 3 Diploma in Customer Service Course Price

Overview

**Unlock the World of Customer Service!**

This Part-time Level 3 Diploma in Customer Service course is designed for individuals seeking a rewarding career in the dynamic field of customer service. Whether you're looking to switch careers or embark on a new journey, this comprehensive program will equip you with the essential skills and knowledge to excel in a customer service role.

Through this program, you will learn:

  • How to provide exceptional customer service
  • Effective communication and interpersonal skills
  • Problem-solving and critical thinking abilities
  • Time management and organizational skills
  • Professionalism and ethical conduct

This course is perfect for individuals who are eager to make a positive impact on others and build a successful career in customer service. Whether you're looking to advance your career or simply seek a fulfilling and rewarding job, this program is here to help you achieve your goals.

**Start your journey towards a fulfilling career in customer service today! Click on the link below to learn more and enroll now!**

Click here to learn more!

**Unlock a Thriving Career in Customer Service!** **Become a Consummate Professional:** Our Part-time Level 3 Diploma in Customer Service course is designed to equip you with the essential skills and knowledge to excel in a dynamic and rewarding career. This comprehensive program covers everything from understanding customer service principles to handling diverse inquiries with professionalism and empathy. **Key Benefits:** * **Become a Highly-Skilled Professional:** Gain the necessary skills to handle customer inquiries effectively, resolve issues, and build lasting relationships. * **Open Doors to Numerous Career Opportunities:** This certificate opens doors to various customer service roles in diverse industries, including retail, healthcare, finance, and more. * **Flexible Learning Schedule:** Our part-time format allows you to balance your studies with other commitments while maintaining your full-time employment. **Unique Features:** * **Expert Instructors:** Our experienced and certified instructors are passionate about sharing their knowledge and guiding you towards success. * **Industry-Recognized Curriculum:** The course aligns with industry standards and is recognized by leading employers, ensuring your qualifications are highly valued. * **Practical Skills Development:** You will gain practical experience through simulated scenarios and role-playing exercises, preparing you for real-world customer service scenarios.

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

## Essential Units for Part-time Level 3 Diploma in Customer Service **Module 1: Introduction to Customer Service** * • Defining customer service and its importance * • Understanding the customer journey and touchpoints * • Identifying key customer service principles and best practices **Module 2: Communication Skills for Customer Service** * • Active listening and empathetic communication * • Building rapport and establishing trust * • Communicating clearly and concisely * • Handling objections and resolving complaints **Module 3: Problem-Solving and Critical Thinking** * • Identifying and analyzing customer issues * • Applying critical thinking skills to resolve problems * • Developing effective solutions and recommendations **Module 4: Teamwork and Communication in Customer Service** * • Collaborating effectively in a team environment * • Communicating effectively with colleagues and supervisors * • Building a positive and productive work culture **Module 5: Legal and Ethical Considerations in Customer Service** * • Understanding relevant legal and ethical frameworks * • Handling sensitive situations and ethical dilemmas * • Maintaining confidentiality and protecting data **Module 6: Handling Difficult Situations and Complaints** * • Identifying and managing emotional responses * • Handling challenging situations with empathy and grace * • Escalating complex cases and ensuring customer satisfaction **Module 7: Feedback and Continuous Improvement** * • Collecting and analyzing customer feedback * • Identifying areas for improvement and implementing changes * • Maintaining a customer-centric mindset **Module 8: Introduction to Customer Relationship Management (CRM)** * • Understanding the role of CRM in customer service * • Using CRM tools for effective customer engagement * • Building strong customer relationships through CRM **Module 9: Advanced Customer Service Skills** * • Negotiation and closing deals * • Handling customer complaints effectively * • Providing exceptional customer service during onboarding and beyond **Module 10: Leading and Motivating a Team** * • Setting clear goals and expectations * • Motivating and inspiring team members * • Building a positive and productive work environment

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

:
:
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

-

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Apply Now

Accreditation

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

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Key facts about Part time Level 3 Diploma in Customer Service Course Price

**Part-time Level 3 Diploma in Customer Service Course Price**

The Part-time Level 3 Diploma in Customer Service course is an affordable and flexible option for individuals seeking a career in customer service. The course duration is approximately 6 months, and it is designed to be completed part-time while maintaining employment.

**Course Price:**

The course price is [amount], which includes all course materials, textbooks, and certification fees. There are no additional hidden costs.

**Learning Outcomes:**

Upon successful completion of the course, students will be able to:

  • Identify and apply key principles of customer service
  • Provide exceptional customer service
  • Handle customer complaints and resolve issues effectively
  • Build rapport and establish trust with customers
  • Work independently and as part of a team
  • Use technology and tools to enhance customer service

**Industry Relevance:**

The course is highly relevant to individuals seeking careers in various industries, including retail, healthcare, finance, and customer service.

**Conclusion:**

The Part-time Level 3 Diploma in Customer Service is an excellent choice for individuals seeking a rewarding and flexible career in customer service. With its affordable price and comprehensive learning outcomes, this course is an ideal investment for those looking to enter or advance their careers in the customer service industry.

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Why this course?

```html
``` **Significance of Part-time Level 3 Diploma in Customer Service Course Price:** The Part-time Level 3 Diploma in Customer Service course is highly relevant in today's job market. With the increasing demand for skilled customer service professionals, this qualification provides individuals with the necessary skills and knowledge to excel in various industries, including: * Customer service departments * Contact centers * Call centers * Hospitality industries * Healthcare organizations The course covers a wide range of topics, including: * Customer service principles and best practices * Communication skills * Problem-solving skills * Teamwork and communication * Negotiation and conflict resolution The course also provides practical experience through simulated scenarios and role-playing activities, allowing individuals to develop their skills in a safe and controlled environment. **Google Charts 3D Column Chart:** The Google Charts 3D Column Chart provides a visual representation of the data, allowing users to explore trends and patterns. The chart shows that the part-time diploma is more popular than full-time and self-employed roles, with an average salary of £10,000.

Who should enrol in Part time Level 3 Diploma in Customer Service Course Price?

| **Ideal Audience** | |---|---| | Individuals seeking a career in customer service | | Recent graduates looking for a top-up qualification | | Anyone seeking a flexible and convenient learning opportunity | | Individuals looking to switch careers or pursue a new passion | | Anyone who wants to improve their customer service skills | | Anyone interested in pursuing a career in the service industry | | Individuals seeking a part-time qualification that fits around their busy schedules | | Recent job seekers looking to enhance their employability | | Anyone looking to improve their career prospects and earn a higher salary | | Individuals seeking a career change with high earning potential | | Anyone interested in learning the skills needed to excel in a customer service role |