Part time L3 Diploma in Retail Skills Sales

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Part time L3 Diploma in Retail Skills Sales

Overview

**Part-time L3 Diploma in Retail Skills Sales** **Target Audience:** * Individuals seeking a career change or advancement in the retail industry. * Individuals with previous work experience in customer service, hospitality, or related fields. * Individuals looking to enhance their skills and knowledge in the retail sector. **Purpose:** * Develop essential skills and knowledge for a successful career in retail sales. * Equip participants with the necessary knowledge and abilities to excel in a fast-paced and competitive retail environment. * Provide hands-on training and practical experience to enhance their skills. **Key Benefits:** * Gain comprehensive knowledge of retail principles, products, and services. * Develop strong communication and interpersonal skills. * Enhance customer service skills and build rapport. * Learn effective sales techniques and strategies. * Gain exposure to various retail settings and environments. **Call to Action:** Explore the Part-time L3 Diploma in Retail Skills Sales today and embark on a rewarding career journey in the exciting world of retail!

**Unlock Your Retail Potential with a Part-Time L3 Diploma in Retail Skills Sales** **Become a highly skilled and confident retail professional** with our Part-Time L3 Diploma in Retail Skills Sales. This comprehensive program will equip you with the essential skills and knowledge to thrive in a fast-paced retail environment. **Key Benefits:** * **Job-ready training:** Develop the skills and knowledge you need to excel in a variety of retail roles, including sales associate, customer service representative, and loss prevention specialist. * **Flexible schedule:** Attend classes during your evenings or weekends, allowing you to balance your studies with your other commitments. * **Industry-recognized certification:** Upon completion, you will be eligible to take the Certified Sales Associate (CSA) exam, demonstrating your commitment to excellence. **Career Prospects:** * Sales Associate * Customer Service Representative * Loss Prevention Specialist * Retail Manager * Marketing Coordinator **Unique Features:** * **Real-world experience:** Gain hands-on experience through simulated retail scenarios. * **Personalized instruction:** Receive individualized attention from experienced instructors. * **Career coaching:** Get guidance and support to help you navigate your career path.

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

## Essential Units for Part-time L3 Diploma in Retail Skills Sales **• Introduction to Sales and Customer Service** * Understanding the role of a salesperson * Building rapport and establishing trust * Active listening and effective communication * Handling objections and resolving complaints **• Sales Techniques and Strategies** * Cold calling and follow-up techniques * Negotiation and closing deals * Upselling and cross-selling * Building customer loyalty and retention **• Product Knowledge and Sales Skills** * Understanding different product categories * Product features, benefits, and uses * Demonstrating product knowledge and expertise * Handling customer inquiries and objections **• Customer Service Fundamentals** * Understanding the importance of excellent customer service * Handling customer complaints and feedback * Providing excellent customer service experiences **• Negotiation and Closing Techniques** * Understanding different negotiation styles * Effective closing techniques and strategies * Handling objections and closing deals **• Building Relationships and Trust** * Establishing and maintaining rapport with customers * Building trust and credibility with customers * Creating a positive and memorable customer experience **• Communication and Interpersonal Skills** * Active listening and effective communication * Building rapport and establishing trust * Communicating effectively with customers and colleagues * Handling conflict and resolving disagreements **• Teamwork and Collaboration** * Working effectively in a team environment * Contributing to a positive and productive team atmosphere * Understanding and applying team goals and objectives **• Legal and Ethical Considerations** * Understanding and adhering to relevant sales laws and regulations * Handling ethical dilemmas and conflicts of interest * Building a strong foundation of ethical conduct

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

:
:
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

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40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Apply Now

Accreditation

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

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Key facts about Part time L3 Diploma in Retail Skills Sales

**Part-time L3 Diploma in Retail Skills Sales**

This program is designed for individuals seeking a career in the retail industry who want to develop the skills and knowledge necessary for success in a part-time role.

**Learning Outcomes:**

  • Identify and apply relevant legislation and best practices in the retail industry.
  • Develop and implement effective customer service skills.
  • Provide excellent customer service to ensure customer satisfaction.
  • Handle cash and credit card transactions accurately and efficiently.
  • Work effectively in a team environment and contribute to a positive team culture.
  • Develop strong communication and interpersonal skills.
  • Apply problem-solving skills to resolve customer issues.

**Duration:**

The program typically takes 6 months to complete, with classes meeting twice a week for 2 hours each session.

**Industry Relevance:**

This program is highly relevant to individuals seeking careers in various retail roles, including cashier, customer service representative, sales associate, and retail manager.

**Additional Information:**

This program is suitable for individuals aged 18 and above who are looking for a career change or advancement in the retail industry.

**Contact Us Today!**

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Why this course?

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``` **Significance of Part-Time L3 Diploma in Retail Skills Sales:** The Part-Time L3 Diploma in Retail Skills Sales is a highly sought-after qualification in the UK retail industry. This diploma program provides learners with the skills and knowledge they need to succeed in a variety of roles within retail, including sales, customer service, and management. According to a recent report by the UK government, there is a significant demand for skilled workers in the retail sector. This demand is expected to continue in the coming years, as the UK continues to grow and its population ages. The Part-Time L3 Diploma in Retail Skills Sales is an excellent option for individuals who are looking to upskill or switch careers in the retail industry. This program can help learners to develop the skills they need to be successful in a competitive job market.

Who should enrol in Part time L3 Diploma in Retail Skills Sales?

| **Target Audience** | |---|---| | Individuals aged 18-30 seeking a career change or advancement in the retail industry | | Recent graduates with a Level 2 qualification in a relevant subject | | Individuals with no prior retail experience but possess strong communication and interpersonal skills | | Anyone with a passion for customer service and a desire to learn new skills | | Individuals looking for flexible work hours that fit around existing commitments | | Those seeking a career with good earning potential and job security | | Individuals interested in pursuing a career in the dynamic and ever-evolving field of retail | | Anyone seeking to improve their career prospects and transition into a more fulfilling role |