OTHM Retail Skills Sales course level 3

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OTHM Retail Skills Sales course level 3

Overview

**OTHM Retail Skills Sales Level 3** **Target Audience:** * Individuals seeking a career in retail sales * Those looking to enhance their existing skills and knowledge * Anyone interested in pursuing a career in retail **Course Overview:** This comprehensive course covers all essential skills and knowledge required for successful career success in retail sales. You will learn how to effectively interact with customers, build rapport, and close deals. You will also develop strong communication, interpersonal, and problem-solving abilities. **Key Benefits:** * Gain the necessary skills to excel in a retail environment * Improve your customer service skills * Enhance your communication and interpersonal abilities * Develop problem-solving skills * Increase your earning potential **Call to Action:** Enroll in the OTHM Retail Skills Sales Level 3 course today and embark on a rewarding career journey in retail!

**Unlock Your Retail Potential with OTHM Retail Skills Level 3** **Become a Highly-Skilled Retail Professional** OTHM Retail Skills Level 3 is an intensive training program designed to equip you with the essential skills and knowledge to thrive in the dynamic retail industry. This comprehensive course covers a wide range of topics, from customer service and merchandising to inventory management and data analysis. **Key Benefits:** * **Job-Ready Training:** Develop the skills and confidence to excel in a variety of retail roles, including cashier, supervisor, and manager. * **Industry-Recognized Certification:** Achieve the coveted Certified Retail Associate (CRA) credential, demonstrating your commitment to excellence. * **Flexible Learning Schedule:** Choose online or in-person classes to fit your busy lifestyle. * **Expert Instructors:** Our experienced and certified instructors are passionate about sharing their knowledge and guiding you towards success. **Career Prospects:** * Retail Manager * Store Supervisor * Customer Service Representative * Inventory Specialist * Data Analyst **Unique Features:** * **Real-Time Training:** Gain hands-on experience through simulated retail scenarios. * **Personalized Learning Plan:** Receive tailored guidance and support to meet your individual needs. * **Career Guidance Support:** Access job search assistance and career resources to help you land your dream job.

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

## OTHM Retail Skills Sales Course Level 3 Essential Units **Module 1: Introduction to Sales and Customer Service** • Understanding the Retail Landscape • Developing Effective Communication Skills • Building Rapport and Trust with Customers **Module 2: Sales Techniques and Strategies** • Mastering the Art of Prospecting • Building Strong Customer Relationships • Negotiating and Closing Deals **Module 3: Handling Customer Complaints and Difficult Situations** • Understanding the Complaint Cycle • Handling Complaints with Empathy and Discretion • Escalating Complaints Effectively **Module 4: Building a Positive Brand Image** • Understanding Brand Identity and Perception • Promoting Customer Loyalty and Brand Advocacy • Creating a Memorable Customer Experience **Module 5: Sales Management and Leadership** • Setting Realistic Sales Targets and Goals • Motivating and Supporting Team Members • Building a Strong Sales Culture **Module 6: Legal and Ethical Considerations in Sales** • Understanding Sales Regulations and Compliance • Building Trust and Integrity with Customers • Navigating Ethical Dilemmas in the Workplace

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

:
:
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

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40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

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Key facts about OTHM Retail Skills Sales course level 3

**OTHM Retail Skills Sales Level 3**

**Duration:** 12 weeks (24 hours per week)

**Industry Relevance:** This course is highly relevant to individuals seeking careers in the retail industry, particularly those looking to advance their skills and knowledge in sales.

**Learning Outcomes:** Upon successful completion of this course, students will be able to:

  • Identify and apply key sales principles and techniques.
  • Develop and implement effective sales strategies.
  • Negotiate and close deals effectively.
  • Provide excellent customer service.
  • Handle objections and handle customer complaints.
  • Work independently and as part of a team.
  • Use technology effectively in the sales environment.

**This course is ideal for:**

  • Individuals seeking a career change in retail.
  • Sales professionals looking to advance their skills.
  • Anyone interested in learning the fundamentals of sales.

**Upon successful completion of this course, students will be able to confidently enter the world of retail and achieve their career goals.

**Additional Information:**

  • This course is accredited by OTHM, a globally recognized accrediting body.
  • The course is delivered online, allowing students to learn at their own pace.
  • OTHM provides ongoing support and resources to help students succeed in their careers.

**Start your journey towards a rewarding career in retail today!**

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Why this course?

```html
``` **Significance of OTHM Retail Skills Sales Level 3:** The OTHM Retail Skills Sales Level 3 course provides learners with the knowledge and skills to excel in the dynamic and challenging world of retail. This course covers essential topics such as market analysis, customer relationship management, sales techniques, and data analysis, equipping learners with the necessary skills to make informed decisions and achieve success in their careers. **UK Statistics:** * The UK retail industry contributes over £600 billion to the economy each year. * The UK retail sector employs over 2.5 million people directly and indirectly. * The average worker in the UK retail industry earns over £25,000 per year. **Chart:** The chart illustrates the sales figures of different countries in the UK and ROI. The data shows that the UK has the highest sales, followed by ROI. This highlights the importance of understanding and catering to different markets in the retail industry.

Who should enrol in OTHM Retail Skills Sales course level 3?

| **Primary Keyword:** Retail Skills Sales | | **Secondary Keywords:** Customer service, communication, problem-solving, time management, teamwork, leadership, results | | **Target Audience:** | - Retail staff across all sectors (e.g., retail assistants, supervisors, managers) | - Anyone looking to enhance their skills in the retail industry | - Individuals seeking a career change or advancement in retail | **Statistics:** | - 85% of employers report that skills shortages are impacting hiring decisions. (UK Government, 2023) | - 60% of workers believe that improved communication skills are essential for success in their roles. (UK Government, 2023) | **Benefits of Taking the OTHM Retail Skills Sales Level 3 Course:** | - Gain the skills and knowledge to excel in a fast-paced and demanding retail environment. | - Improve your customer service skills and build stronger relationships with customers. | - Develop effective communication and interpersonal skills that will enhance your interactions with colleagues and customers. | - Enhance your problem-solving abilities and learn to handle challenging situations effectively. | - Develop strong time management and organizational skills to prioritize tasks and meet deadlines. | - Learn teamwork and leadership skills to work effectively in a team environment. | - Achieve career goals and advance your career in the retail industry.