OTHM Level 2 Diploma Customer Service Price

Tuesday, 16 December 2025 20:07:36

International Students can apply

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OTHM Level 2 Diploma Customer Service Price

Overview

**Unlock the World of Customer Service with OTHM Level 2 Diploma**

This internationally recognized qualification is designed for individuals seeking a career in customer service, sales, or related fields. Learn the essential skills and knowledge to excel in a customer-centric environment.

The OTHM Level 2 Diploma program covers a wide range of topics, including:

  • Communication skills
  • Problem-solving abilities
  • Customer interaction techniques
  • Effective communication strategies
  • Conflict resolution skills

Upon successful completion of the program, you will be able to confidently handle customer inquiries, resolve complaints, and build strong relationships with clients.

**Start your journey to a rewarding career in customer service today! Enroll in the OTHM Level 2 Diploma program and unlock your potential!**

Click here to learn more and enroll now!

**Unlock a Thriving Career in Customer Service** **OTHM Level 2 Diploma in Customer Service** is your gateway to a rewarding and dynamic career in the fast-paced world of customer support. This comprehensive program equips you with the essential skills and knowledge to excel in customer service roles across diverse industries. **Key Benefits:** * **Become a Consummate Professional:** Develop the necessary skills to handle customer inquiries, resolve issues, and build lasting relationships. * **Gain Industry-Recognized Certifications:** Enhance your credibility and marketability by achieving industry-recognized certifications. * **Unlock a Wide Range of Opportunities:** Choose from various customer service roles, including call center agents, customer support representatives, and technical support specialists. **Career Prospects:** * **Customer Service Supervisor** * **Customer Service Manager** * **Technical Support Specialist** * **Help Desk Technician** **Unique Features:** * **Practical Training:** Get hands-on experience through simulated real-world scenarios. * **Expert Instructors:** Our experienced instructors are industry professionals with a proven track record of success. * **Flexible Learning Schedule:** Choose online or evening classes to fit your busy lifestyle. (36)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

## Essential Units for OTHM Level 2 Diploma Customer Service Price **im_start** * **Price Calculation Engine** • This engine performs calculations based on various factors, including price rules, discounts, and taxes. * **Price Rules Module** • This module defines the logic for applying price rules to a customer's order. * **Price Validation Rules** • These rules ensure that the calculated price meets the minimum and maximum price requirements. * **Price Determination** • This unit determines the final price after applying all applicable calculations and validations. * **Price Formatting** • This unit formats the price in a clear and consistent format, including currency symbols and decimal places. * **Price Display** • This unit displays the final price to the customer within the order confirmation and other relevant channels. * **Price Communication** • This unit handles communication with the customer regarding price updates, promotions, and other relevant information. * **Price Audit Trail** • This unit maintains a detailed audit trail of all price-related actions and changes. * **Price Validation Rules Integration** • This unit integrates with other modules to validate customer data and ensure order accuracy. * **Price Rules Maintenance** • This unit allows authorized personnel to edit and manage price rules and validation rules.

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

:
:
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

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40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Apply Now

Accreditation

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

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Key facts about OTHM Level 2 Diploma Customer Service Price

**OTHM Level 2 Diploma in Customer Service Price** **Learning Outcomes:** * Define customer service principles and best practices. * Identify and prioritize customer needs and expectations. * Communicate effectively with customers both verbally and in writing. * Resolve customer complaints and issues promptly and professionally. * Provide excellent customer service in a multicultural environment. **Duration:** * Approximately 30 hours of self-paced learning. **Industry Relevance:** * Customer service is a highly sought-after skill in today's competitive job market. * OTHM Level 2 Diploma in Customer Service is recognized by employers worldwide as a benchmark qualification for careers in customer service, sales, and other related fields. * This qualification can open doors to numerous job opportunities and career advancement. **Additional Information:** * The OTHM Level 2 Diploma in Customer Service is designed to meet the requirements of the International Customer Service Association (ICSA). * The course is delivered through a self-paced online platform, allowing students to learn at their own pace and convenience. * Upon successful completion, students will receive a certificate of achievement from OTHM.

Why this course?

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Customer Service Price: A Price to Consider

``` **Chart 1: Average Price by Industry (UK)** | Industry | Average Price (£) | |---|---| | Retail | 10.99 | | Manufacturing | 12.99 | | Financial Services | 15.99 | | Technology | 13.99 | | Healthcare | 11.99 |

Who should enrol in OTHM Level 2 Diploma Customer Service Price?

| **Primary Keyword:** Customer Service Price | |---|---| | **Secondary Keywords:** Price, UK, Statistics | | **Target Audience:** Individuals seeking to understand and calculate the cost of customer service packages in the UK. | | **Content:** | **Price Range per Hour:** | **£10 - £20 per hour** | | **Average Price:** | **£15 per hour** | | **UK-Specific Statistics:** * The average hourly rate for customer service agents in the UK is £15.44 per hour. * Over 60% of UK businesses offer customer service packages. * The average cost of a customer service call in the UK is £10.25. | | **Benefits of Our Price Calculator:** * Get a quick and accurate estimate of the cost of your customer service needs. * Compare prices from different providers. * Make informed decisions about your customer service budget. | | **Call to Action:** Get a free quote today and find the perfect customer service solution for your business.