OTHM Diploma in Retail Skills Sales Professional course

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OTHM Diploma in Retail Skills Sales Professional course

Overview

**OTHM Diploma in Retail Skills: Sales Professional** **Target Audience:** * Individuals seeking a career in retail sales * Those looking to enhance their existing skills * Anyone interested in pursuing a rewarding and challenging career in retail **Course Overview:** This comprehensive OTHM Diploma program equips you with the essential skills and knowledge to excel in the dynamic world of retail sales. Through a combination of theoretical and practical learning, you will gain the ability to: * Understand the principles of customer service and sales techniques * Develop strong communication and interpersonal skills * Master product knowledge and merchandising strategies * Handle customer complaints and resolve issues effectively * Analyze sales data and track performance metrics **Benefits:** * Gain a recognized industry qualification * Enhance your employability and career prospects * Develop a solid foundation for a successful career in retail * Acquire the necessary skills to thrive in a competitive job market **Call to Action:** Enroll today and embark on your journey to a rewarding career in retail! Explore the OTHM Diploma in Retail Skills program and unlock your potential in the exciting world of sales.

**Unlock Your Retail Potential with OTHM Diploma in Retail Skills Sales Professional** **Become a Consummate Sales Professional** This comprehensive OTHM Diploma program equips you with the essential skills and knowledge to excel in the dynamic world of retail. Gain a deep understanding of customer service, product knowledge, negotiation techniques, and effective communication. **Career Opportunities Galore** With a wide range of career opportunities in retail, from customer service representatives to store managers, this course opens doors to exciting possibilities. **Unique Features** * **Personalized Learning Path:** Customize your learning experience with flexible learning modules and personalized feedback. * **Industry-Recognized Certification:** Achieve the coveted OTHM Diploma in Retail Skills Sales Professional certification, recognized by industry bodies worldwide. * **Expert Instructors:** Our experienced instructors are passionate about sharing their knowledge and guiding you towards success. **Start Your Retail Journey Today!** Enroll in the OTHM Diploma in Retail Skills Sales Professional course and embark on a rewarding journey towards a successful career in retail.

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

## OTHM Diploma in Retail Skills Sales Professional **Unit 1: Introduction to Sales and Customer Service**
* Primary Keyword: Sales Fundamentals * Secondary Keywords: Customer service principles, communication skills, negotiation techniques **Unit 2: Building Rapport and Trust with Customers**
* Primary Keyword: Building Trust and Rapport * Secondary Keywords: Active listening, empathy, active questioning, building rapport **Unit 3: Presenting Products and Services**
* Primary Keyword: Effective Product Presentation * Secondary Keywords: Product knowledge, storytelling, handling objections, closing deals **Unit 4: Negotiating and Closing Deals**
* Primary Keyword: Negotiation Techniques for Retail * Secondary Keywords: Closing techniques, value-based selling, handling objections, building rapport **Unit 5: Handling Customer Complaints and Disputes**
* Primary Keyword: Handling Customer Complaints and Disputes * Secondary Keywords: Complaint handling procedures, conflict resolution, customer service best practices **Unit 6: Building a Positive Customer Experience**
* Primary Keyword: Creating a Positive Customer Experience * Secondary Keywords: Customer journey mapping, exceeding customer expectations, building loyalty **Unit 7: Understanding and Applying Sales Legislation**
* Primary Keyword: Understanding and Applying Sales Legislation * Secondary Keywords: GDPR, CCPA, anti-discrimination laws, ethical selling practices **Unit 8: Building a Strong Team and Leading a Team**
* Primary Keyword: Building a Strong Team and Leading a Team * Secondary Keywords: Communication skills, delegation, motivation, conflict resolution **Unit 9: Adapting to Changing Customer Needs**
* Primary Keyword: Adapting to Changing Customer Needs * Secondary Keywords: Market research, customer feedback, understanding customer behavior **Unit 10: Developing a Career in Sales**
* Primary Keyword: Developing a Career in Sales * Secondary Keywords: Job search strategies, career development, building a successful sales career

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

:
:
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

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40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Apply Now

Accreditation

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

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Job Market Trends in the UK Retail Sector

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Key facts about OTHM Diploma in Retail Skills Sales Professional course

**OTHM Diploma in Retail Skills Sales Professional**

**Duration:** 6 months

**Industry Relevance:** This course is highly relevant to individuals seeking a career in the retail industry, particularly those looking to advance their careers or switch careers into sales.

**Learning Outcomes:** Upon successful completion of the course, students will be able to:

  • Identify and apply key principles of sales and customer service
  • Develop and implement effective sales techniques and strategies
  • Provide exceptional customer service
  • Negotiate and close deals
  • Manage time effectively and prioritize tasks
  • Work independently and as part of a team
  • Apply knowledge of ethical and legal considerations in sales

**Benefits of Completing the Course:**

  • Gain the necessary skills and knowledge to succeed in a sales role
  • Increase their earning potential
  • Advance their career in the retail industry
  • Switch careers into sales
  • Develop a strong foundation in customer service

**Start Your Journey to a Successful Sales Career Today!**

**Join OTHM's OTHM Diploma in Retail Skills Sales Professional course and unlock your potential in the exciting world of retail!**

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Why this course?

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``` **Significance of OTHM Diploma in Retail Skills Sales Professional Course:** The OTHM Diploma in Retail Skills Sales Professional course is highly significant in today's competitive job market. It provides learners with the essential knowledge and skills they need to succeed in a variety of retail roles, including sales advisor, customer service representative, and store manager. According to a recent UK government report, the retail industry contributes approximately £130 billion to the UK economy each year. This highlights the importance of skilled and motivated sales professionals who can engage with customers and drive sales. The OTHM Diploma in Retail Skills Sales Professional course covers a wide range of topics, including: * Customer service principles * Sales techniques * Negotiation skills * Communication skills * Problem-solving skills * Time management * Leadership skills By completing this course, learners will gain the confidence and knowledge to excel in their careers and contribute to the success of any retail organization.

Who should enrol in OTHM Diploma in Retail Skills Sales Professional course?

| **Target Audience** | |---|---| | **Sales professionals looking to enhance their skills in customer service and sales techniques.** | | **Retailers seeking to improve their sales performance and attract more customers.** | | **Anyone interested in pursuing a career in retail and gaining the necessary skills to succeed.** | | **Individuals seeking a flexible and rewarding career that offers good earning potential.** | | **Recent graduates or those looking to switch careers into retail.** | | **Anyone with a passion for helping others and a desire to excel in a fast-paced environment.** | | **Individuals seeking to improve their communication and interpersonal skills.** | | **Anyone who wants to learn the latest sales techniques and best practices.** | | **Anyone looking to advance their career in the retail industry.** | | **Individuals seeking a career that offers good job security and flexibility.** |