OTHM Diploma in Retail Skills L3 course fee

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OTHM Diploma in Retail Skills L3 course fee

Overview

**OTHM Diploma in Retail Skills L3: Unlock Your Career Potential** **Price: £1,295** This comprehensive L3 diploma program is designed for individuals seeking a career in the exciting field of retail. Learn the essential skills and knowledge to excel in a fast-paced and dynamic environment. **Course Highlights:** * Develop strong customer service and communication skills * Enhance your knowledge of merchandising and product knowledge * Gain proficiency in handling cash and payments * Master the art of inventory management * Understand the fundamentals of data analysis and reporting **Target Audience:** * Individuals seeking a career in retail * Existing employees looking to advance their careers * Anyone with a passion for customer service and retail **Call to Action:** Don't miss out on this opportunity to transform your career. Enroll in the OTHM Diploma in Retail Skills L3 today and unlock your potential in the dynamic world of retail!

**Unlock Your Retail Potential with OTHM Diploma in Retail Skills L3** **Start your exciting career journey in the dynamic world of retail with OTHM's Diploma in Retail Skills L3.** This comprehensive program equips you with the essential skills and knowledge to thrive in a fast-paced retail environment. **Key Benefits:** * **Industry-Recognized Certification:** OTHM's L3 qualification is recognized by leading employers in the retail sector, ensuring career advancement opportunities. * **Comprehensive Curriculum:** Learn from experienced instructors and gain a thorough understanding of key areas such as customer service, merchandising, inventory management, and data analysis. * **Practical Training:** Get hands-on experience through simulated retail scenarios, allowing you to apply your skills in a realistic setting. * **Flexible Learning Schedule:** Choose online or evening classes to fit your busy lifestyle. **Career Prospects:** * **Retail Associate:** Start your career in a retail store, gaining foundational skills and knowledge. * **Customer Service Representative:** Develop exceptional communication and interpersonal skills to provide exceptional customer service. * **Inventory Clerk:** Manage inventory, ensuring efficient stock management and preventing stockouts. * **Data Analyst:** Analyze sales and customer data to identify trends and make informed business decisions. **Unique Features:** * **Personalized Learning Plan:** Receive a customized learning plan tailored to your individual needs and career goals. * **Career Guidance Support:** Get personalized career guidance and job search assistance to help you land your dream job. * **Flexible Payment Options:** Choose a payment plan that fits your budget.

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

## OTHM Diploma in Retail Skills L3 Course Fee **Module 1: Introduction to Retail**
• Introduction to the Retail Industry and its Importance
• Understanding the Role of a Retail Associate
• Key Skills and Behaviors Expected of a Retail Professional
**Module 2: Customer Service Principles and Techniques**
• Building Rapport and Trust with Customers
• Active Listening and Effective Communication Skills
• Handling Complaints and Difficult Situations
• Providing Excellent Customer Service
**Module 3: Product Knowledge and Sales Techniques**
• Understanding Product Categories and Merchandising
• Product Presentation and Demonstration Skills
• Handling Returns and Exchanges
• Promoting and Upselling Products
**Module 4: Customer Service Skills for Specific Roles**
• Customer Service for Retail Assistants
• Customer Service for Sales Associates
• Customer Service for Management
• Understanding the Needs of Different Customer Segments
**Module 5: Workplace Health, Safety and Security**
• Importance of a Safe and Healthy Work Environment
• Understanding Health and Safety Regulations
• Maintaining a Clean and Organized Work Area
• Emergency Procedures and First Aid Skills
**Module 6: Communication and Interpersonal Skills**
• Active Listening and Effective Communication Skills
• Building Strong Relationships with Customers and Colleagues
• Negotiation and Conflict Resolution Skills
• Effective Teamwork and Collaboration
**Module 7: Problem-Solving and Critical Thinking Skills**
• Identifying and Analyzing Customer Problems
• Developing Creative Solutions to Customer Issues
• Handling Difficult Situations and Difficult People
• Critical Thinking and Decision-Making Skills
**Module 8: Negotiation and Closing Techniques**
• Understanding Different Negotiation Styles
• Effective Closing Techniques and Customer Retention
• Handling Difficult Negotiations and Complaints
• Closing Deals and Making Sales
**Module 9: Introduction to Digital Retail**
• Understanding the Role of Online Retail
• Managing Customer Interactions on Online Platforms
• Using Social Media and Digital Marketing for Retail
• Building a Strong Online Presence for Businesses
**Module 10: Legal and Ethical Responsibilities of a Retail Associate**
• Understanding Legal and Ethical Obligations of Retail Employees
• Handling Customer Data and Privacy
• Maintaining a Professional and Ethical Conduct
• Understanding Anti-Discrimination Laws and Policies

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

:
:
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

-

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

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Key facts about OTHM Diploma in Retail Skills L3 course fee

**OTHM Diploma in Retail Skills L3**

**Course Fee:** £1,295 (inclusive of all course materials and assessments)

**Duration:** 12 weeks

**Industry Relevance:** This course is highly relevant to individuals working in a variety of retail roles, including shop assistants, customer service representatives, and store managers.

**Learning Outcomes:** Upon successful completion of this course, learners will be able to:

  • Identify and apply key principles of retail sales and customer service
  • Provide excellent customer service
  • Handle cash and card payments
  • Work effectively in a team environment
  • Comply with health and safety regulations

**Benefits of Completing the Course:**

  • Gain the skills and knowledge to excel in a retail role
  • Increase your earning potential
  • Improve your career prospects
  • Develop a strong foundation in customer service

**Start Your Journey to a Successful Retail Career Today!**

**Click here to learn more and register for the OTHM Diploma in Retail Skills L3 course.**

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Why this course?

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``` **Significance of OTHM Diploma in Retail Skills L3 Course Fee:** The OTHM Diploma in Retail Skills L3 course is highly relevant in today's competitive job market. With the rising demand for skilled retail professionals, individuals who complete this qualification can enjoy significant career opportunities in various sectors of the retail industry, including department stores, supermarkets, and online retailers. According to a recent report by the UK government, the retail and leisure industry employs over 1.7 million people in the UK, and the sector is expected to grow by 6.5% per year until 2027. This growth presents a substantial opportunity for skilled retail professionals to secure employment and earn competitive salaries. The OTHM Diploma in Retail Skills L3 course provides learners with the necessary knowledge and skills to excel in a variety of retail roles, including sales assistant, customer service representative, and inventory control clerk. It covers topics such as customer service principles, product knowledge, communication skills, and workplace health and safety. By completing this course, individuals can enhance their career prospects, increase their earning potential, and contribute to the continued success of the retail industry in the UK.

Who should enrol in OTHM Diploma in Retail Skills L3 course fee?

| **Ideal Audience** | |---|---| | Individuals seeking a career change in retail | | Recent graduates or those looking to upskill | | Anyone with a passion for retail and customer service | | Individuals seeking a flexible and rewarding career | | Those looking to improve their employability and earn a higher salary | | Retail businesses looking to recruit and retain staff | | Anyone interested in pursuing a career in the retail industry | | Individuals seeking to enhance their career prospects in the retail sector | | Anyone looking for a career with good job security and a competitive salary | | Individuals seeking a career that offers flexibility and work-life balance |