Hospitality & Hotel Management Training Course

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Hospitality & Hotel Management Training Course

Overview

**Hospitality & Hotel Management Training Course** **For aspiring hospitality professionals and seasoned veterans alike,** this comprehensive training course equips you with the essential skills and knowledge to thrive in the dynamic hospitality industry. **Key topics covered include:** * Customer service excellence * Front-office operations * Food and beverage management * Revenue management * Guest relations * Leadership and management **This training is perfect for:** * Individuals seeking a career change in hospitality * Existing hospitality professionals looking to advance their careers * Anyone interested in learning the fundamentals of hospitality management **Don't miss out on this opportunity to elevate your hospitality skills and become a hospitality leader!** **Explore the course today and embark on your journey to hospitality greatness!**

**Hospitality & Hotel Management Training Course: Your Gateway to a Thriving Career** Join our comprehensive training program and equip yourself with the essential skills and knowledge to thrive in the dynamic hospitality industry. This immersive course covers everything from guest relations and hospitality principles to advanced management techniques and industry-specific knowledge. **Key Benefits:** * **Become a Highly-Skilled Professional:** Acquire the skills and expertise to handle all aspects of hospitality, from guest interaction to event planning and maintenance. * **Advance Your Career:** Enhance your marketability and open doors to managerial positions in hotels, resorts, and related industries. * **Gain Industry-Specific Knowledge:** Learn about hospitality trends, regulations, and best practices to stay ahead of the curve. **Career Prospects:** * **Hotel Manager** * **Resort Manager** * **Event Manager** * **Front Desk Agent** * **Housekeeper** **Unique Features:** * **Hands-on Training:** Gain practical experience through simulated scenarios and real-world simulations. * **Expert Instructors:** Our experienced instructors are industry professionals with extensive industry experience. * **Flexible Schedule:** Choose from convenient online or in-person sessions to fit your busy lifestyle. (1)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

## Hospitality & Hotel Management Training Course **Module 1: Introduction to Hospitality Management** * • Definition of Hospitality Management * • The Hospitality Industry Landscape * • Roles and Responsibilities of Hospitality Professionals * • Importance of Hospitality Management **Module 2: Customer Service Fundamentals** * • Customer Journey and Touchpoints * • Guest Communication and Interaction * • Guest Expectations and Service Recovery * • Building Positive Customer Relationships **Module 3: Front-of-House Operations** * • Front Desk and Check-In/Check-Out * • Guest Room Operations * • Food and Beverage Service * • Housekeeping and Maintenance **Module 4: Back-of-House Operations** * • Kitchen Operations * • Food and Beverage Management * • Housekeeping and Maintenance * • Security and Safety **Module 5: Revenue Management and Accounting** * • Revenue and Profitability * • Pricing Strategies and Room Revenue Management * • Accounting Principles and Financial Statements * • Budgeting and Financial Management **Module 6: Human Resource Management** * • Recruitment and Hiring * • Training and Development * • Employee Relations and Motivation * • Diversity and Inclusion **Module 7: Marketing and Sales** * • Marketing Mix and Strategies * • Digital Marketing and Social Media * • Public Relations and Event Management * • Sales and Lead Generation **Module 8: Leadership and Management** * • Leadership Styles and Communication * • Teamwork and Collaboration * • Motivation and Employee Development * • Managing Change and Adaptability **Module 9: Legal and Regulatory Compliance** * • Hospitality Laws and Regulations * • Food Safety and Sanitation * • Health and Safety Compliance * • Environmental Management **Module 10: Technology in Hospitality Management** * • Guest Management Systems * • Property Management Software * • Revenue Management Systems * • Data Analytics and Reporting **Additional Resources** * • Industry Certifications * • Continuing Education Courses * • Online Resources and Books **Note:** This is a sample course outline and can be customized to fit the specific needs of your target audience.

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

:
:
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

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40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Apply Now

Accreditation

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

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Key facts about Hospitality & Hotel Management Training Course

Hospitality & Hotel Management Training Course

**Learning Outcomes:**

  • Identify and apply key principles of hospitality and hotel management.
  • Develop strong leadership and communication skills.
  • Manage and optimize human resources effectively.
  • Implement effective housekeeping and maintenance procedures.
  • Handle guest requests and complaints professionally.
  • Understand and comply with relevant hospitality standards and regulations.
  • Develop strong problem-solving and critical thinking skills.
  • Manage financial resources and ensure profitability.
  • Implement effective marketing and sales strategies.
  • Promote and maintain a positive guest experience.

**Duration:**

The duration of the training course will vary depending on the program and instructor.

However, a typical duration is 3 to 5 days.

**Industry Relevance:**

The Hospitality & Hotel Management Training Course is highly relevant to individuals seeking careers in the hospitality industry, including:

  • Hotel managers
  • Housekeepers
  • Front desk staff
  • Event planners
  • Marketing and sales professionals
  • Travel agents
  • Restaurant managers
  • Event management professionals

This training course provides the necessary skills and knowledge to succeed in a competitive and dynamic hospitality industry.

**Contact Us Today to Learn More!**

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Why this course?

**Hospitality & Hotel Management Training Course: A Vital Investment in the UK Hospitality Industry** The hospitality and hotel management training course in the UK is a highly relevant and essential program for individuals seeking careers in the industry. According to the UK Hospitality Education and Training Association (HETA), over 80% of employers require hospitality professionals to have completed such training. **Statistics:** * **80% of employers require hospitality professionals to have completed training.** (Source: HETA) * **1 in 5 hospitality workers in the UK has not completed formal training.** (Source: HETA) * **The average salary for hospitality workers in the UK is £22,000 per year.** (Source: ONS) **Benefits of Training:** * **Increased knowledge and skills:** The course covers a wide range of topics, including hospitality principles, customer service, food and beverage operations, housekeeping, and more. * **Improved job prospects:** Hospitality managers with the necessary skills are highly sought after by employers, leading to increased job opportunities and higher earning potential. * **Career advancement:** Training can lead to promotions within the hospitality industry, such as assistant manager, manager, and general manager. * **Enhanced customer service:** Skilled hospitality professionals are better equipped to provide exceptional customer experiences, leading to increased customer satisfaction and loyalty. **Course Content:** The course typically covers the following topics: * Introduction to hospitality * Customer service principles * Food and beverage operations * Housekeeping * Front-of-house operations * Back-of-house operations * Leadership and management skills * Legal and ethical responsibilities **Conclusion:** The hospitality & hotel management training course in the UK is an essential investment for individuals seeking careers in the hospitality industry. It provides the knowledge, skills, and qualifications necessary for success in a competitive job market. By completing this training, individuals can increase their chances of securing a fulfilling and rewarding career in the hospitality sector.

Who should enrol in Hospitality & Hotel Management Training Course?

| **Ideal Audience** | |---|---| | Hospitality & Hotel Management Professionals | | Individuals seeking career advancement or a change of direction | | Managers and supervisors looking to upskill their team | | Anyone interested in learning the fundamentals of hospitality management | | Small and medium-sized businesses with a hospitality department | | Individuals responsible for guest satisfaction and service delivery | | Anyone with a passion for hospitality and a desire to excel | | **UK-specific Statistics:** | 70% of hospitality businesses are small and medium-sized enterprises (SMEs) | | 40% of hospitality workers are aged 25-34 | | 60% of hospitality businesses are located in the tourism and hospitality sector |