• ## Essential Units for Diploma in Healthcare Management RQF Level 7 **Core Knowledge and Skills** • • **Critical Thinking and Problem-Solving** • Analyze complex healthcare situations, identify underlying issues, and develop creative solutions. • • **Communication and Interpersonal Skills** • Communicate effectively with patients, families, and other healthcare professionals. • Demonstrate empathy, active listening, and clear communication skills. • • **Professionalism and Ethics** • Demonstrate ethical behavior, uphold confidentiality, and adhere to professional standards. • • **Leadership and Management** • Lead and motivate teams to achieve shared goals and objectives. • • **Research and Evidence-Based Practice** • Apply research methods to improve healthcare outcomes and decision-making. **Technical Skills** • • **Electronic Health Records (EHRs)** • Manage and utilize electronic health records to improve patient care and administrative efficiency. • • **Medical Equipment and Devices** • Select, operate, and maintain medical equipment and devices for patient safety and efficacy. • • **Infection Control and Prevention** • Implement infection control measures to prevent the spread of infectious diseases. • • **Medical Terminology** • Communicate medical terminology accurately and effectively. • • **Medical Ethics and Law** • Understand ethical principles and legal frameworks relevant to healthcare professionals. **Clinical Skills** • • **Patient Care and Assessment** • Provide compassionate and comprehensive care to patients across the lifespan. • • **Medical Procedures and Diagnostics** • Perform medical procedures and diagnostic tests with accuracy and efficiency. • • **Patient Education and Discharge Planning** • Educate patients and families about their health conditions, treatment plans, and post-discharge care. • • **Teamwork and Collaboration** • Collaborate effectively with other healthcare professionals to achieve shared goals. • • **Critical Incident Management** • Respond effectively to medical emergencies and critical situations. **Additional Units** • • **Leadership and Management in Healthcare Organizations** • Develop and implement strategic plans for healthcare organizations. • • **Quality Improvement and Patient Safety** • Implement and monitor quality improvement initiatives to ensure patient safety and quality of care. • • **Financial Management in Healthcare** • Manage financial resources effectively to optimize healthcare services and infrastructure. • • **Strategic Planning and Innovation** • Develop and implement strategic plans for healthcare innovation and advancement. • • **Leadership in Healthcare Education and Research** • Lead and contribute to healthcare education and research initiatives.

Assessment

The assessment is done via submission of assignment. There are no written exams.