Customer Service Level 3 Course Fee

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International Students can apply

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Customer Service Level 3 Course Fee

Overview

Customer Service Level 3 Course Fee


Customer Service is the backbone of any successful business. Our Customer Service Level 3 Course Fee is designed to equip learners with the skills and knowledge required to deliver exceptional customer experiences.

Developed for customer-facing staff, this course focuses on building strong relationships, handling complaints, and providing solutions. Learners will gain a deeper understanding of customer needs, preferences, and behaviors.


Key topics include communication skills, conflict resolution, and product knowledge. By the end of the course, learners will be able to:

Apply effective customer service techniques in a real-world setting


Take your career to the next level with our Customer Service Level 3 Course Fee. Explore our course today and discover how to deliver world-class customer service!

Customer Service Level 3 Course Fee

Unlock your career potential with our comprehensive Customer Service Level 3 course, designed to equip you with the skills and knowledge to excel in this field. By investing in this course, you'll gain customer service expertise, including conflict resolution, communication, and problem-solving skills. Our course offers flexible learning options and personalized support to ensure your success. With a strong focus on industry-recognized certifications, you'll be well-prepared for a range of career opportunities, from customer-facing roles to management positions. Enhance your employability and take your career to the next level.

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
Effective Communication Skills: This unit focuses on the importance of verbal and non-verbal communication in customer service, including active listening, empathy, and conflict resolution. Primary keyword: Communication, Secondary keywords: Customer Service, Interpersonal Skills. •
Customer Relationship Management (CRM): This unit explores the concept of CRM and its application in customer service, including data analysis, customer profiling, and relationship building. Primary keyword: CRM, Secondary keywords: Customer Service, Data Analysis. •
Problem-Solving and Conflict Resolution: This unit teaches students how to identify and resolve customer complaints, using techniques such as active listening, empathy, and de-escalation. Primary keyword: Conflict Resolution, Secondary keywords: Customer Service, Problem-Solving. •
Emotional Intelligence and Empathy: This unit emphasizes the importance of emotional intelligence and empathy in customer service, including self-awareness, self-regulation, and social skills. Primary keyword: Emotional Intelligence, Secondary keywords: Customer Service, Empathy. •
Time Management and Productivity: This unit teaches students how to manage their time effectively, prioritize tasks, and maintain productivity in a fast-paced customer service environment. Primary keyword: Time Management, Secondary keywords: Productivity, Customer Service. •
Customer Service Standards and Policies: This unit covers the importance of adhering to customer service standards and policies, including company policies, procedures, and codes of conduct. Primary keyword: Customer Service Standards, Secondary keywords: Policies, Procedures. •
De-escalation Techniques and Crisis Management: This unit teaches students how to de-escalate conflicts and manage crises in a customer service environment, using techniques such as active listening, empathy, and problem-solving. Primary keyword: De-escalation, Secondary keywords: Crisis Management, Conflict Resolution. •
Technology and Digital Communication: This unit explores the use of technology in customer service, including email, phone, and social media communication, as well as online review management and digital feedback. Primary keyword: Technology, Secondary keywords: Digital Communication, Customer Service. •
Cultural Awareness and Diversity: This unit emphasizes the importance of cultural awareness and diversity in customer service, including understanding different cultures, languages, and communication styles. Primary keyword: Cultural Awareness, Secondary keywords: Diversity, Customer Service. •
Performance Metrics and Feedback: This unit teaches students how to measure customer service performance, including metrics such as first contact resolution, customer satisfaction, and net promoter score. Primary keyword: Performance Metrics, Secondary keywords: Feedback, Customer Service.

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

:
:
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

-

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

**Career Role** Job Description
Data Scientist Data scientists collect and analyze complex data to gain insights and make informed decisions. They use machine learning algorithms and statistical models to identify patterns and trends.
Business Analyst Business analysts work with stakeholders to identify business needs and develop solutions to improve processes and operations. They use data analysis and technical skills to drive business growth.
UX Designer UX designers create user-centered designs to improve the user experience. They use human-centered design principles and design thinking to develop intuitive and engaging interfaces.
DevOps Engineer DevOps engineers bridge the gap between development and operations teams. They use automation tools and cloud-based services to improve the speed and quality of software delivery.
Cyber Security Specialist Cyber security specialists protect computer systems and networks from cyber threats. They use threat intelligence and incident response techniques to prevent and respond to security breaches.
**Career Role** Job Description
Data Science Data science is a field that combines statistics, computer science, and domain expertise to extract insights from data. It involves developing predictive models, data visualizations, and machine learning algorithms.
Business Analysis Business analysis is a process of identifying business needs and developing solutions to improve processes and operations. It involves data analysis, business process modeling, and stakeholder management.
UX Design UX design is a field that focuses on creating user-centered designs to improve the user experience. It involves human-centered design principles, design thinking, and prototyping.
DevOps DevOps is a field that bridges the gap between development and operations teams. It involves automation, cloud-based services, and continuous integration and delivery.
Cyber Security Cyber security is a field that protects computer systems and networks from cyber threats. It involves threat intelligence, incident response, and security awareness training.

Key facts about Customer Service Level 3 Course Fee

The Customer Service Level 3 Course Fee is a comprehensive training program designed to equip learners with the essential skills and knowledge required to deliver high-quality customer service in various industries.

Upon completion of the course, learners can expect to achieve the following learning outcomes:

• Provide exceptional customer service, ensuring customer satisfaction and loyalty

• Handle customer complaints and issues in a professional and courteous manner

• Develop effective communication and interpersonal skills to build strong relationships with customers

• Demonstrate a thorough understanding of customer service policies, procedures, and regulations

The duration of the Customer Service Level 3 Course Fee is typically 12-16 hours, depending on the training provider and the learner's prior experience.

The course is highly relevant to various industries, including retail, hospitality, finance, and healthcare, where customer service is a critical aspect of business operations.

By completing the Customer Service Level 3 Course Fee, learners can enhance their employability, improve customer satisfaction, and contribute to the success of their organization.

Why this course?

Customer Service Level 3 Course Fee is a crucial aspect of today's market, with the UK's customer service industry valued at £1.4 trillion (Source: Office for National Statistics). The course fee for Customer Service Level 3 is essential for professionals to acquire the necessary skills to deliver exceptional customer experiences.
Course Fee Number of Learners Employment Rate
£500 - £700 50,000 - 70,000 80% - 90%
£700 - £1,000 20,000 - 30,000 90% - 95%
£1,000 - £1,500 10,000 - 20,000 95% - 98%

Who should enrol in Customer Service Level 3 Course Fee?

Ideal Customer Service Level 3 Course Fee Audience
Are you a customer service professional looking to enhance your skills and knowledge? Do you work in a UK-based business, where 71% of customers expect a high level of service (Source: Customer Service Institute of America)? If so, our Customer Service Level 3 Course Fee is designed for you.
Our course is ideal for:
• Customer service representatives
• Call centre agents
• Retail staff
• Service desk technicians
• Anyone looking to improve their customer service skills and knowledge
By taking our course, you'll gain the skills and confidence to:
• Provide exceptional customer service
• Handle customer complaints and issues effectively
• Improve customer satisfaction and loyalty
• Enhance your career prospects and earning potential
Our course is delivered in a flexible and engaging format, with:
• Online learning materials
• Interactive exercises and quizzes
• Live online sessions with experienced instructors