RQF Level 3 Award for Handling Consumer Debtors

Tuesday, 17 February 2026 06:48:45

International Students can apply

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RQF Level 3 Award for Handling Consumer Debtors

Overview

The RQF Level 3 Award for Handling Consumer Debtors is designed for individuals working in the financial sector who are responsible for managing consumer debtors. This qualification equips learners with the knowledge and skills to effectively handle debt collection processes, negotiate payment plans, and provide support to debtors in financial difficulty. By completing this award, professionals can enhance their expertise in debt management and compliance with industry regulations. Take the next step in your career and enroll in this valuable qualification today!

Embark on a rewarding journey with our RQF Level 3 Award for Handling Consumer Debtors course. Gain essential skills in debt management, negotiation, and communication to excel in the finance industry. Learn how to effectively handle consumer debtors and provide valuable support to individuals in financial distress. This qualification opens doors to various career opportunities in banking, credit counseling, and debt collection agencies. Stand out in the competitive job market with a recognized certification that showcases your expertise in debt management. Enroll today to enhance your professional development and make a positive impact on people's financial well-being. (23)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Understanding the legal and regulatory framework for handling consumer debtors
• Assessing the financial situation of consumer debtors
• Negotiating repayment plans with consumer debtors
• Communicating effectively with consumer debtors
• Managing and recording debt collection activities
• Providing support and advice to consumer debtors
• Resolving disputes and complaints from consumer debtors
• Monitoring and reviewing debt recovery processes
• Maintaining confidentiality and data protection when handling consumer debtors

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

Awarded by an OfQual regulated awarding body

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now

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Career path

Debt Collection Agent Responsible for contacting consumers to collect overdue payments and negotiate repayment plans.
Credit Control Clerk Manage accounts receivable, monitor credit limits, and chase outstanding debts.
Collections Specialist Specialize in recovering debts through phone calls, emails, and legal actions if necessary.
Debt Recovery Officer Work with consumers to recover outstanding debts through negotiation and payment plans.
Credit Analyst Assess consumer creditworthiness and make recommendations on credit limits and payment terms.

Key facts about RQF Level 3 Award for Handling Consumer Debtors

The RQF Level 3 Award for Handling Consumer Debtors is designed to equip individuals with the necessary skills and knowledge to effectively manage consumer debtors in various industries. The learning outcomes of this qualification include understanding the legal and regulatory framework surrounding consumer debt, developing strategies for effective debt collection, and maintaining ethical practices when dealing with debtors.
This award typically takes around 3 months to complete, with a total of 60 guided learning hours. The course covers topics such as communication techniques for debt recovery, negotiation skills, and the importance of empathy and professionalism when interacting with debtors. Participants will also learn how to assess and manage risk in debt recovery processes.
The RQF Level 3 Award for Handling Consumer Debtors is highly relevant to professionals working in sectors such as finance, banking, debt collection agencies, and customer service. It provides a comprehensive understanding of best practices in debt recovery and equips individuals with the skills needed to navigate complex debt situations effectively. This qualification can enhance career prospects and contribute to improved performance in roles that involve managing consumer debtors.

Why this course?

The RQF Level 3 Award for Handling Consumer Debtors holds significant importance in today's market, especially in the UK where consumer debt levels are on the rise. According to recent statistics, the average UK household debt stands at £60,363, with consumer credit increasing by 6.4% in the past year alone. This highlights the growing need for professionals equipped with the necessary skills to effectively manage and handle consumer debtors. Obtaining this qualification not only demonstrates a commitment to professional development but also equips individuals with the knowledge and expertise needed to navigate the complexities of debt management in today's market. With the increasing prevalence of debt-related issues, such as payment defaults and debt collection, professionals with the RQF Level 3 Award are better positioned to assist consumers in resolving their financial obligations. In a competitive market where consumer debt is a pressing concern, having the RQF Level 3 Award for Handling Consumer Debtors can set individuals apart and enhance their career prospects. By staying abreast of current trends and industry needs, learners and professionals can ensure they are well-equipped to meet the demands of the market and make a positive impact in the field of debt management.
UK Household Debt £60,363
Consumer Credit Increase 6.4%

Who should enrol in RQF Level 3 Award for Handling Consumer Debtors?

The ideal audience for the RQF Level 3 Award for Handling Consumer Debtors are individuals seeking to enhance their skills in debt management and collection.
This qualification is perfect for debt advisors, financial counselors, and customer service representatives looking to specialize in consumer debt resolution.
In the UK, where consumer debt is a prevalent issue, this course is particularly relevant, with statistics showing that the average household debt stands at £60,363 as of 2021.