RQF Course in Investigative Claimant Interviewing

Friday, 13 February 2026 16:57:42

International Students can apply

Apply Now     Viewbook

RQF Course in Investigative Claimant Interviewing

Overview

RQF Course in Investigative Claimant Interviewing

This course is designed for insurance professionals seeking to enhance their skills in conducting thorough and effective claimant interviews. Participants will learn techniques for gathering accurate information, detecting deception, and building rapport with claimants. The course covers best practices in questioning, active listening, and documenting findings. Whether you are a claims adjuster, investigator, or fraud analyst, this course will provide you with the tools and knowledge needed to improve your investigative interviewing skills.

Ready to take your interviewing skills to the next level? Enroll now and become a more effective and efficient investigator!

RQF Course in Investigative Claimant Interviewing offers comprehensive training in conducting thorough interviews to gather essential information for insurance claims. This course equips students with advanced interviewing techniques and communication skills to effectively elicit crucial details from claimants. Graduates can pursue rewarding careers as claims investigators or insurance fraud analysts, with opportunities in various industries. The course also covers ethical considerations and legal requirements in investigative interviewing, ensuring students are well-prepared for real-world scenarios. With a focus on practical skills and industry-relevant knowledge, this course is a valuable asset for professionals seeking to excel in the field of claims investigation. (22)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Introduction to investigative claimant interviewing
• Legal and ethical considerations
• Interview preparation and planning
• Communication skills
• Questioning techniques
• Active listening
• Building rapport with claimants
• Handling difficult situations
• Documentation and report writing
• Role-playing exercises and practical application

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Apply Now

Accreditation

 Awarded by an OfQual regulated awarding body

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Opportunity Description
Insurance Claims Investigator Conduct thorough investigations to determine the validity of insurance claims, interviewing claimants to gather relevant information.
Fraud Analyst Analyze data and conduct interviews to identify and prevent fraudulent activities within an organization.
Private Investigator Work independently or for investigative agencies to gather information through interviews and surveillance for various cases.
Claims Adjuster Review and process insurance claims, including conducting interviews with claimants to assess the extent of damages or losses.
Risk Management Specialist Assess potential risks within an organization by conducting interviews and investigations to develop strategies for risk mitigation.

Key facts about RQF Course in Investigative Claimant Interviewing

The RQF Course in Investigative Claimant Interviewing is designed to equip individuals with the necessary skills and knowledge to conduct effective interviews with claimants in various investigative settings. Participants will learn how to gather relevant information, assess credibility, and handle challenging situations during interviews.
This course typically lasts for a duration of 2-3 days, depending on the training provider and the depth of the curriculum. It includes practical exercises, case studies, and role-playing scenarios to enhance learning and application of interviewing techniques.
The skills acquired through this course are highly relevant to professionals working in the insurance, legal, and investigative industries. Claimant interviewing is a critical aspect of fraud detection, risk assessment, and claims management processes, making this course essential for individuals involved in these fields.
Upon completion of the RQF Course in Investigative Claimant Interviewing, participants will be able to conduct structured and effective interviews, gather accurate and reliable information, and make informed decisions based on the findings. This course provides a valuable skill set that can enhance career prospects and contribute to organizational success in investigative settings.

Why this course?

The RQF Course in Investigative Claimant Interviewing holds significant importance in today's market, especially in the UK where the need for skilled professionals in this field is on the rise. According to recent statistics, the UK insurance industry paid out £340 million every day in 2020 to customers with claims, highlighting the crucial role of investigative interviewing in ensuring accurate and fair claim settlements. This course equips learners with essential skills and knowledge to conduct thorough and effective interviews with claimants, helping to prevent fraud and ensure that genuine claims are processed efficiently. In a competitive market where insurance fraud costs the UK economy an estimated £3 billion annually, the demand for professionals trained in investigative interviewing techniques is higher than ever. By completing the RQF Course in Investigative Claimant Interviewing, individuals can enhance their career prospects and contribute to the overall integrity of the insurance industry. With a focus on practical skills and real-world scenarios, this course meets the current trends and industry needs, making it a valuable asset for both aspiring professionals and experienced practitioners in the field. | UK Insurance Industry Statistics | |----------------------------------| | Total Claims Paid: £340 million per day | | Annual Cost of Insurance Fraud: £3 billion | | Importance of Investigative Interviewing: High |

Who should enrol in RQF Course in Investigative Claimant Interviewing?

The ideal audience for the RQF Course in Investigative Claimant Interviewing is individuals working in the insurance industry, specifically in roles such as claims adjusters, fraud investigators, and insurance claims handlers.
In the UK alone, insurance fraud costs an estimated £3 billion each year, making it crucial for professionals in the industry to have the skills to effectively interview claimants and detect fraudulent activity.
This course is also suitable for law enforcement officers, private investigators, and anyone looking to enhance their investigative interviewing skills in a professional setting.