RQF Course Online in Investigative Claimant Interviewing

Sunday, 15 February 2026 04:51:37

International Students can apply

Apply Now     Viewbook

RQF Course Online in Investigative Claimant Interviewing

Overview

RQF Course Online in Investigative Claimant Interviewing

Designed for insurance professionals, this course focuses on honing skills in conducting thorough and effective claimant interviews. Learn techniques for gathering accurate information, detecting deception, and building rapport with claimants. Enhance your investigative abilities and improve claim outcomes through this comprehensive online training.

Whether you are a claims adjuster, fraud investigator, or risk manager, this course will provide you with the tools and knowledge needed to excel in your role. Take the next step in advancing your career and enroll today!

Learn the art of Investigative Claimant Interviewing with our comprehensive RQF Course Online. Master the techniques of gathering crucial information, analyzing responses, and detecting deception. This course equips you with the skills needed to excel in roles such as insurance investigator, fraud analyst, or claims adjuster. Enhance your career prospects with a certification that demonstrates your expertise in conducting thorough and effective interviews. Our interactive online platform allows you to study at your own pace, making it ideal for busy professionals. Join today and take your investigative interviewing skills to the next level. (10)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Introduction to investigative interviewing techniques
• Legal and ethical considerations in claimant interviewing
• Building rapport and establishing trust with claimants
• Questioning techniques and active listening skills
• Recognizing and managing deceptive behavior
• Documenting and reporting interview findings
• Cultural sensitivity and diversity awareness in interviewing
• Handling difficult or confrontational claimant interviews
• Role-playing and practical exercises to enhance interviewing skills

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Apply Now

Accreditation

 Awarded by an OfQual regulated awarding body

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Opportunity Description
Fraud Investigator Conduct thorough investigations to detect and prevent fraudulent activities in insurance claims.
Claims Adjuster Review and process insurance claims, including interviewing claimants to gather necessary information.
Insurance Investigator Investigate suspicious insurance claims to determine their validity and prevent fraud.
Private Investigator Conduct investigations for individuals or organizations, including interviewing witnesses and gathering evidence.
Risk Analyst Analyze data to identify potential risks and develop strategies to mitigate them in insurance claims.

Key facts about RQF Course Online in Investigative Claimant Interviewing

The RQF Course Online in Investigative Claimant Interviewing is designed to equip learners with the necessary skills and knowledge to conduct effective interviews with claimants in various investigative settings. The course aims to enhance participants' understanding of interview techniques, communication strategies, and legal considerations relevant to claimant interviews.
Throughout the duration of the course, participants will learn how to gather accurate and reliable information from claimants, assess credibility, and detect deception. They will also develop the ability to handle challenging situations during interviews and maintain professionalism and ethical standards.
The course typically lasts for a few weeks, with flexible study options to accommodate the learners' schedules. Upon successful completion, participants will receive a recognized qualification that demonstrates their proficiency in investigative claimant interviewing.
This course is highly relevant to professionals working in the insurance industry, law enforcement, private investigation, and other sectors that involve conducting interviews with claimants. It provides practical skills that can be applied in real-world scenarios to improve the accuracy and efficiency of investigative processes. By mastering the techniques taught in this course, participants can enhance their investigative abilities and contribute to more successful outcomes in their respective fields.

Why this course?

The RQF Course Online in Investigative Claimant Interviewing holds significant importance in today's market, especially in the UK where the need for skilled professionals in this field is on the rise. According to recent statistics, there has been a 15% increase in insurance fraud cases in the UK over the past year, highlighting the growing demand for experts who can effectively conduct claimant interviews to uncover fraudulent activities. By enrolling in this course, learners can gain valuable skills and knowledge in conducting thorough and ethical interviews, gathering evidence, and detecting inconsistencies in claimant statements. This not only helps insurance companies save millions of pounds annually but also ensures justice for genuine claimants. The interactive online format of the course allows professionals to upskill at their own pace, making it convenient for those already working in the industry. With the flexibility to study from anywhere, learners can enhance their expertise in investigative interviewing techniques without disrupting their work schedules. Investing in the RQF Course Online in Investigative Claimant Interviewing is a strategic move for individuals looking to advance their careers in the insurance sector and meet the evolving demands of the industry.

Who should enrol in RQF Course Online in Investigative Claimant Interviewing?

The ideal audience for RQF Course Online in Investigative Claimant Interviewing are professionals in the insurance industry looking to enhance their skills in conducting effective interviews with claimants.
This course is perfect for claims adjusters, fraud investigators, and insurance agents seeking to improve their investigative techniques and increase their success rates in identifying fraudulent claims.
With insurance fraud costing the UK industry an estimated £1.3 billion annually, mastering the art of claimant interviewing is crucial for professionals in this field.