RQF Certified CRM Course

Friday, 13 February 2026 14:39:36

International Students can apply

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RQF Certified CRM Course

Overview

RQF Certified CRM Course

Designed for professionals seeking to enhance their customer relationship management skills, this course offers a comprehensive curriculum focusing on CRM strategies, tools, and best practices. Ideal for marketing managers, sales executives, and customer service representatives, the program covers topics such as customer segmentation, data analysis, and customer retention techniques. Upon completion, participants will receive a recognized RQF certification that validates their expertise in CRM. Take the next step in advancing your career and enroll in the RQF Certified CRM Course today!

Looking to enhance your career in customer relationship management? Our RQF Certified CRM Course is the perfect choice for you. Gain in-depth knowledge and practical skills in managing customer interactions, analyzing data, and implementing effective CRM strategies. Stand out in the competitive job market with a recognized certification that showcases your expertise. Unlock exciting career prospects in sales, marketing, and customer service with this comprehensive course. Benefit from personalized mentorship, hands-on projects, and industry-relevant case studies. Enroll today to take your career to the next level with our RQF Certified CRM Course. (15)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Introduction to Customer Relationship Management
• Understanding Customer Behavior
• CRM Strategies and Implementation
• Data Management and Analysis
• CRM Technologies and Tools
• Customer Segmentation and Targeting
• Customer Loyalty and Retention
• CRM Metrics and KPIs
• CRM Best Practices
• Ethical Considerations in CRM

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

 Awarded by an OfQual regulated awarding body

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Opportunities for RQF Certified CRM Course | Role | Description | |---------------------|-----------------------------------------------| | Customer Relationship Manager | Manage and improve relationships with customers to increase satisfaction and loyalty. Utilize CRM software to track interactions and analyze data for targeted marketing strategies. | | CRM Analyst | Analyze customer data and trends to provide insights for improving customer relationships and increasing sales. Develop reports and dashboards to monitor CRM performance. | | CRM Consultant | Provide expert advice on implementing CRM systems and strategies to optimize customer interactions. Assist organizations in selecting and customizing CRM software to meet their specific needs. | | CRM Administrator | Maintain and customize CRM software to ensure smooth operation and efficient data management. Train users on system functionality and troubleshoot any technical issues. | | Sales Operations Manager | Oversee sales processes and strategies to maximize efficiency and effectiveness. Utilize CRM tools to track sales performance, forecast revenue, and identify areas for improvement. | | Marketing Automation Specialist | Implement and manage automated marketing campaigns using CRM software. Analyze campaign performance data to optimize targeting and messaging for increased customer engagement. |

Key facts about RQF Certified CRM Course

The RQF Certified CRM Course is designed to equip participants with the necessary skills and knowledge to effectively manage customer relationships. The course covers key topics such as customer segmentation, data analysis, and communication strategies to enhance customer satisfaction and retention.
Participants can expect to learn how to implement CRM systems, analyze customer data to make informed business decisions, and develop personalized marketing campaigns to target specific customer segments. By the end of the course, participants will have a comprehensive understanding of CRM principles and best practices.
The duration of the RQF Certified CRM Course typically ranges from 3 to 6 months, depending on the learning format and pace of the participants. The course may include a combination of online modules, practical exercises, and assessments to ensure a well-rounded learning experience.
This course is highly relevant to professionals working in industries such as marketing, sales, customer service, and business development. Employers value individuals with CRM expertise as it helps organizations build stronger relationships with customers, drive sales growth, and improve overall business performance. Completing the RQF Certified CRM Course can enhance career prospects and open up new opportunities in the competitive job market.

Why this course?

The RQF Certified CRM Course holds immense significance in today's market, especially in the UK where the demand for skilled customer relationship management professionals is on the rise. According to recent statistics, the CRM software market in the UK is expected to reach £1.3 billion by 2025, indicating a growing need for trained professionals in this field. By enrolling in an RQF Certified CRM Course, individuals can gain valuable skills and knowledge that are highly sought after by employers. This certification not only validates their expertise in CRM but also demonstrates their commitment to professional development. In a competitive job market, having an RQF Certified CRM Course on your resume can give you a significant advantage over other candidates. Employers are increasingly looking for candidates with specialized skills in CRM to help them effectively manage customer relationships and drive business growth. By investing in a CRM certification, professionals can stay ahead of the curve and position themselves as valuable assets to their organizations. The RQF Certified CRM Course is a testament to their dedication to excellence and continuous learning, making them stand out in a crowded job market.

Who should enrol in RQF Certified CRM Course?

The ideal audience for the RQF Certified CRM Course are professionals in the UK looking to enhance their customer relationship management skills.
This course is perfect for individuals working in sales, marketing, or customer service roles who want to improve their understanding of CRM strategies and techniques.
With 75% of UK businesses using CRM systems to manage customer relationships, this course is essential for those looking to stay competitive in the market.
Whether you are a seasoned professional or just starting out in your career, this course will provide you with the knowledge and skills needed to excel in the field of customer relationship management.