Qualifi Level 2 Public Services and Operational Delivery Course

Friday, 13 February 2026 14:39:39

International Students can apply

Apply Now     Viewbook

Qualifi Level 2 Public Services and Operational Delivery Course

Overview

Qualifi Level 2 Public Services and Operational Delivery Course

This course is designed for individuals interested in pursuing a career in public services and operational delivery. It covers essential topics such as communication, teamwork, and problem-solving skills. Students will learn about the role of public services in society and gain practical knowledge to excel in this field. Whether you are a new entrant or looking to upskill, this course will provide you with the necessary foundation to succeed in the public services sector.


Ready to kickstart your career in public services? Enroll in the Qualifi Level 2 course today!

Embark on an exciting journey with our Qualifi Level 2 Public Services and Operational Delivery Course. Gain essential skills in communication, teamwork, and problem-solving while learning about the inner workings of public services. This course opens doors to a variety of career prospects in law enforcement, emergency services, and government agencies. Enhance your employability with practical training and real-world scenarios. Our experienced instructors will guide you through the intricacies of operational delivery, preparing you for a successful career in the public sector. Don't miss this opportunity to kickstart your future in public services and make a difference in your community. (10)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Understanding the Public Services Sector
• Communication and Teamwork in the Public Services
• Health and Fitness for the Public Services
• Equality and Diversity in the Public Services
• Citizenship and Social Responsibility in the Public Services
• Operational Delivery in the Public Services
• Emergency Response in the Public Services
• Leadership and Management in the Public Services
• Problem Solving and Decision Making in the Public Services
• Career Planning and Development in the Public Services

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

Our course fee is up to 40% cheaper than most universities and colleges.

Apply Now

Accreditation

Awarded by an OfQual regulated awarding body

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Opportunity Description
Emergency Response Officer Respond to emergencies, provide first aid, and ensure public safety during crises.
Community Support Worker Assist vulnerable individuals in the community, provide support, and advocate for their needs.
Security Guard Protect property, enforce regulations, and maintain a safe environment in various settings.
Customer Service Representative Interact with customers, address inquiries, and ensure satisfaction with products or services.
Logistics Coordinator Coordinate transportation, distribution, and delivery of goods to meet operational needs.

Key facts about Qualifi Level 2 Public Services and Operational Delivery Course

Qualifi Level 2 Public Services and Operational Delivery Course is designed to provide students with a comprehensive understanding of the public services sector. The course covers a range of topics including the role of public services, communication skills, teamwork, and health and safety.
The learning outcomes of the course include developing knowledge of the public services sector, understanding the importance of effective communication in operational delivery, and gaining practical skills in teamwork and problem-solving. Students will also learn about the legal and ethical responsibilities of working in public services.
The duration of the Qualifi Level 2 Public Services and Operational Delivery Course typically ranges from 6 to 12 months, depending on the mode of study and individual learning pace. The course is delivered through a combination of classroom-based learning, practical exercises, and work placements to provide students with a well-rounded education.
This course is highly relevant to individuals looking to pursue a career in public services, such as the police force, fire service, or armed forces. It equips students with the necessary skills and knowledge to succeed in operational delivery roles within the public sector. Graduates of this course will be well-prepared to enter the workforce and make a positive impact in their chosen field.

Why this course?

The Qualifi Level 2 Public Services and Operational Delivery Course holds significant importance in today's market, especially in the UK where the demand for skilled professionals in the public services sector is on the rise. According to recent statistics, the public sector employs over 5.4 million people in the UK, accounting for around 16% of the total workforce. This highlights the vast opportunities available for individuals with qualifications in public services and operational delivery. The course equips learners with essential skills and knowledge required to excel in roles within the public services sector, such as local government, emergency services, and healthcare. With a focus on operational delivery, students are prepared to handle the day-to-day tasks involved in ensuring the smooth running of public services. In today's competitive job market, employers are seeking candidates with relevant qualifications and practical experience. The Qualifi Level 2 Public Services and Operational Delivery Course provides learners with a solid foundation to kickstart their careers in this dynamic sector. By completing this course, individuals can enhance their employability and stand out in a crowded job market, making them valuable assets to potential employers.

Who should enrol in Qualifi Level 2 Public Services and Operational Delivery Course?

The ideal audience for the Qualifi Level 2 Public Services and Operational Delivery Course are individuals who are passionate about serving their community and interested in pursuing a career in public services.
This course is perfect for those looking to start their journey in public services, such as police officers, firefighters, paramedics, and other emergency service professionals.
With a focus on practical skills and knowledge, this course is designed for individuals who want to make a difference in their community and contribute to the safety and well-being of others.
In the UK, the demand for skilled public service professionals is high, with over 250,000 people employed in the police force alone, according to the Office for National Statistics.