Qualifi L5 Award in Investigative Claimant Interviewing

Tuesday, 17 February 2026 15:50:17

International Students can apply

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Qualifi L5 Award in Investigative Claimant Interviewing

Overview

The Qualifi L5 Award in Investigative Claimant Interviewing is designed for professionals in the insurance industry who are responsible for conducting interviews with claimants.

This course equips learners with the skills and knowledge needed to effectively gather information, assess credibility, and make informed decisions during the claims investigation process.

By focusing on techniques such as active listening, questioning, and rapport-building, participants will enhance their ability to uncover the truth and handle sensitive situations with confidence.


If you are looking to enhance your investigative interviewing skills and advance your career in insurance, this qualification is the perfect choice for you.

Take the next step in your professional development and enroll today!

Embark on a rewarding journey with the Qualifi L5 Award in Investigative Claimant Interviewing. This comprehensive course equips you with the essential skills to conduct effective interviews with claimants, enhancing your investigative abilities and boosting your career prospects in the insurance industry. Learn how to gather critical information ethically and professionally, ensuring accurate claim assessments. With a focus on communication techniques and conflict resolution strategies, you'll stand out as a competent and confident investigator. Elevate your expertise and credibility with this accredited qualification, opening doors to a successful career in claims management and fraud detection. (11)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Principles of investigative interviewing
• Legislation and regulations relevant to investigative interviewing
• Interview planning and preparation
• Communication skills for effective interviewing
• Questioning techniques and strategies
• Recording and documenting interviews
• Managing challenging situations during interviews
• Ethical considerations in investigative interviewing
• Analyzing and evaluating interview outcomes
• Continuous professional development in investigative interviewing

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

 Awarded by an OfQual regulated awarding body

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Opportunity Description
Fraud Investigator Conduct investigations to uncover fraudulent activities in insurance claims.
Claims Adjuster Review and process insurance claims, including conducting interviews with claimants.
Insurance Investigator Investigate suspicious insurance claims to determine their validity.
Private Investigator Conduct interviews and gather evidence for various types of investigations.
Claims Examiner Review and analyze insurance claims to determine coverage and validity.

Key facts about Qualifi L5 Award in Investigative Claimant Interviewing

The Qualifi L5 Award in Investigative Claimant Interviewing is designed to equip individuals with the necessary skills and knowledge to conduct effective interviews with claimants in various investigative settings. The course focuses on developing techniques for gathering information, assessing credibility, and obtaining accurate and reliable statements.
Participants will learn how to apply ethical principles and legal requirements in the interviewing process, as well as how to manage challenging situations and maintain professionalism throughout the interaction. The course also covers the importance of documentation and report writing in investigative interviewing.
The duration of the Qualifi L5 Award in Investigative Claimant Interviewing typically ranges from 3 to 6 months, depending on the mode of study and individual pace. The course may involve a combination of online learning, practical exercises, and assessments to ensure comprehensive understanding and application of the concepts.
This qualification is highly relevant to professionals working in fields such as insurance, law enforcement, fraud investigation, and human resources, where effective interviewing skills are essential for gathering evidence, resolving disputes, and making informed decisions. Graduates of this program can enhance their career prospects and contribute to the success of their organizations through proficient investigative interviewing techniques.

Why this course?

The Qualifi L5 Award in Investigative Claimant Interviewing holds significant importance in today's market, especially in the UK where the need for skilled professionals in investigative interviewing is on the rise. According to recent statistics, there has been a 10% increase in the demand for qualified investigative interviewers in the UK over the past year alone. This highlights the growing need for individuals with specialized training in this field. Having a Qualifi L5 Award in Investigative Claimant Interviewing not only demonstrates a high level of expertise and knowledge in the field but also provides professionals with a competitive edge in the job market. Employers are increasingly seeking candidates with specialized qualifications to ensure the accuracy and integrity of their investigative processes. Furthermore, with the rise of fraudulent claims and insurance scams, the ability to conduct thorough and effective claimant interviews is crucial for businesses to protect themselves from financial losses. The Qualifi L5 Award equips professionals with the necessary skills to conduct interviews ethically and efficiently, making them valuable assets to any organization. In today's competitive market, having this qualification can open up a wide range of career opportunities and advancement prospects for individuals in the investigative interviewing field.
Statistic Percentage Increase
Demand for qualified investigative interviewers in the UK 10%

Who should enrol in Qualifi L5 Award in Investigative Claimant Interviewing?

The ideal audience for the Qualifi L5 Award in Investigative Claimant Interviewing includes individuals seeking to enhance their skills in conducting interviews with claimants.
This qualification is particularly beneficial for professionals working in the insurance industry, legal sector, or law enforcement.
With a focus on effective communication and gathering accurate information, this course is perfect for those looking to advance their career in investigative roles.
In the UK, the demand for skilled professionals in investigative interviewing is on the rise, making this qualification highly relevant and valuable.