Qualifi Diploma in Customer Service Course Online

Tuesday, 29 April 2025 03:59:59

International Students can apply

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Qualifi Diploma in Customer Service Course Online

Overview

Enhance your customer service skills with Qualifi's Diploma in Customer Service Course Online. Designed for individuals seeking to excel in customer-facing roles, this comprehensive program covers key topics such as communication, problem-solving, and relationship management.
Gain practical knowledge and industry insights to deliver exceptional customer experiences and drive business success. Whether you are a seasoned professional or new to the field, this course will equip you with the tools and strategies needed to thrive in today's competitive market.
Take the first step towards advancing your career and enroll in the Qualifi Diploma in Customer Service Course Online today!

Embark on a transformative journey with the Qualifi Diploma in Customer Service Course Online. Gain essential skills in customer service excellence, communication, and problem-solving. This comprehensive program equips you with the knowledge to exceed customer expectations and drive business success. Stand out in the competitive job market with a recognized qualification that opens doors to a variety of customer service roles. Enjoy the flexibility of online learning and study at your own pace. Elevate your career prospects and become a sought-after professional in the dynamic field of customer service. Enroll today and unlock a world of opportunities. (8)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Understanding customer service
• Effective communication in customer service
• Handling customer complaints
• Building customer relationships
• Teamwork in customer service
• Customer service skills
• Customer service standards
• Customer service delivery
• Customer service improvement
• Customer service strategies

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

 Awarded by an OfQual regulated awarding body

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Customer Service Representative Handle customer inquiries, resolve complaints, and provide product information to ensure customer satisfaction.
Client Success Specialist Build and maintain relationships with clients, ensuring their needs are met and providing ongoing support.
Customer Experience Manager Oversee all aspects of the customer journey, from initial contact to post-purchase support, to enhance customer satisfaction.
Sales Support Coordinator Assist sales teams by providing customer service, processing orders, and resolving issues to drive sales growth.
Technical Support Specialist Provide technical assistance to customers experiencing product or service issues, troubleshooting and resolving problems.

Key facts about Qualifi Diploma in Customer Service Course Online

Qualifi Diploma in Customer Service Course Online is designed to equip students with the necessary skills and knowledge to excel in the field of customer service. The course covers a wide range of topics, including customer relationship management, communication techniques, and problem-solving strategies. Students will learn how to effectively handle customer inquiries, complaints, and feedback, ultimately enhancing customer satisfaction and loyalty.
The duration of the Qualifi Diploma in Customer Service Course Online typically ranges from 6 to 12 months, depending on the student's pace of study. The course is delivered through a combination of online lectures, assignments, and assessments, allowing students to learn at their own convenience. Upon successful completion of the course, students will receive a recognized qualification that can enhance their career prospects in various industries.
The Qualifi Diploma in Customer Service Course Online is highly relevant to industries such as retail, hospitality, telecommunications, and healthcare, where customer service plays a crucial role in business success. Graduates of the course will be equipped with the skills to effectively engage with customers, build strong relationships, and drive positive outcomes for their organizations. The course is ideal for individuals looking to pursue a career in customer service or enhance their existing skills in this area.

Why this course?

Qualifi Diploma in Customer Service Course Online is highly significant in today's market as customer service plays a crucial role in the success of businesses. In the UK, statistics show that 89% of consumers have stopped doing business with a company after experiencing poor customer service. On the other hand, 73% of consumers say that friendly customer service representatives can make them fall in love with a brand. With the increasing competition in the market, businesses are focusing more on providing exceptional customer service to retain existing customers and attract new ones. This has created a high demand for professionals with strong customer service skills. The Qualifi Diploma in Customer Service Course Online equips learners with the necessary knowledge and skills to excel in this field. Moreover, the convenience of online learning makes this course even more appealing to individuals looking to upskill or start a career in customer service. By completing this course, learners can enhance their job prospects and stand out in the competitive job market. Overall, the Qualifi Diploma in Customer Service Course Online is a valuable asset for individuals seeking to succeed in the customer service industry.
Statistic Percentage
Consumers who stopped doing business after poor customer service 89%
Consumers influenced by friendly customer service representatives 73%

Who should enrol in Qualifi Diploma in Customer Service Course Online?

The ideal audience for the Qualifi Diploma in Customer Service Course Online are individuals looking to enhance their customer service skills and advance their career in the UK.
This course is perfect for customer service professionals seeking to improve their communication, problem-solving, and relationship-building abilities.
With 85% of UK consumers stating that they would pay more for a better customer experience, this course is essential for those wanting to excel in the competitive market.
Whether you are new to the field or a seasoned professional, the Qualifi Diploma in Customer Service Course Online will provide you with the knowledge and skills needed to deliver exceptional customer service.