Qualifi AI-Enabled IT Service Management Qualification

Thursday, 12 February 2026 22:19:35

International Students can apply

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Qualifi AI-Enabled IT Service Management Qualification

Overview

Qualifi's AI-Enabled IT Service Management Qualification

is designed for IT professionals

seeking to enhance their skills in service management

by leveraging artificial intelligence technologies.

This qualification equips learners with the knowledge

and tools to optimize IT service delivery,

improve efficiency, and drive innovation.

Join us on this transformative journey

to stay ahead in the rapidly evolving IT landscape.


Take the next step in your career with Qualifi today!

Embark on a transformative journey with Qualifi's AI-Enabled IT Service Management Qualification. This cutting-edge course equips you with the skills to excel in the dynamic world of IT service management. Gain hands-on experience in leveraging AI technologies to streamline processes, enhance efficiency, and drive innovation. Stand out in the competitive job market with a qualification that showcases your expertise in the latest industry trends. Unlock lucrative career prospects as an AI-enabled IT service management specialist, with opportunities in top organizations worldwide. Elevate your professional profile with this unique qualification that combines traditional IT service management principles with the power of AI. (13)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Introduction to IT Service Management
• ITIL Framework and Processes
• Incident Management
• Problem Management
• Change Management
• Service Level Management
• IT Service Desk Operations
• IT Service Continuity Management
• IT Service Improvement
• AI and Machine Learning in IT Service Management

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Apply Now

Accreditation

 Awarded by an OfQual regulated awarding body

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Opportunity Description
IT Service Manager Oversee the delivery of IT services, ensuring efficient operations and customer satisfaction. Utilize AI-enabled tools to optimize service management processes.
AI Service Desk Analyst Provide frontline support to users, leveraging AI capabilities to resolve IT issues quickly and accurately. Collaborate with AI systems to enhance service desk efficiency.
IT Process Automation Specialist Design and implement automated workflows using AI technology to streamline IT processes. Improve efficiency and reduce manual intervention in service management tasks.
AI Incident Response Coordinator Coordinate incident response activities using AI-driven tools to detect, analyze, and resolve IT incidents promptly. Ensure minimal disruption to business operations.
AI Service Delivery Manager Manage the end-to-end delivery of IT services, leveraging AI capabilities to optimize service levels and meet SLA requirements. Drive continuous improvement in service delivery processes.

Key facts about Qualifi AI-Enabled IT Service Management Qualification

Qualifi's AI-Enabled IT Service Management Qualification is designed to equip professionals with the knowledge and skills needed to excel in the rapidly evolving field of IT service management. The course covers essential topics such as ITIL practices, service desk management, incident management, and problem management.
Participants can expect to gain a deep understanding of how AI technologies are transforming IT service management practices and learn how to leverage these technologies to improve service delivery and efficiency. The qualification also focuses on developing critical thinking and problem-solving skills to address complex IT service management challenges.
The duration of the Qualifi AI-Enabled IT Service Management Qualification varies depending on the learning format chosen, with options for both full-time and part-time study. The course typically ranges from a few months to a year, allowing professionals to balance their studies with work commitments.
This qualification is highly relevant to professionals working in the IT industry, particularly those in roles such as IT service managers, service desk managers, IT support specialists, and IT project managers. By completing this qualification, individuals can enhance their career prospects and stay ahead of the curve in the competitive IT service management landscape.

Why this course?

Qualifi AI-Enabled IT Service Management Qualification is becoming increasingly significant in today's market as businesses are increasingly relying on AI technology to streamline their IT service management processes. In the UK, the demand for IT professionals with AI skills is on the rise, with a 45% increase in job postings requiring AI expertise in the past year alone. According to recent statistics, 67% of UK businesses are planning to invest in AI technology in the next 12 months, highlighting the growing importance of AI in the IT sector. With Qualifi AI-Enabled IT Service Management Qualification, professionals can gain the necessary skills and knowledge to effectively implement AI solutions in their organizations, making them highly sought after in the job market. By completing this qualification, learners can stay ahead of the curve and meet the evolving needs of the industry. With AI technology becoming more prevalent in IT service management, professionals with AI skills are in high demand, making this qualification a valuable asset for career advancement. In today's competitive job market, having AI expertise can set individuals apart and open up new opportunities for growth and success.

Who should enrol in Qualifi AI-Enabled IT Service Management Qualification?

The ideal audience for Qualifi AI-Enabled IT Service Management Qualification is individuals looking to advance their career in IT service management.
This qualification is perfect for IT professionals seeking to enhance their skills in AI technology and service delivery.
With the demand for AI-enabled IT services on the rise, this qualification is essential for those wanting to stay competitive in the industry.
In the UK alone, the IT sector is projected to grow by 2.3% in 2021, creating numerous opportunities for qualified professionals.
By obtaining this qualification, learners will be equipped with the knowledge and expertise needed to excel in the fast-paced world of AI-driven IT service management.