Professional Certificate in CRM Basics

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International Students can apply

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Professional Certificate in CRM Basics

Overview

The Professional Certificate in CRM Basics is designed for professionals seeking to enhance their understanding of Customer Relationship Management (CRM) principles. This comprehensive program covers key concepts such as customer segmentation, data management, and customer retention strategies. Ideal for marketing professionals, sales representatives, and business owners looking to improve customer relationships and drive business growth. Gain practical skills and knowledge to effectively implement CRM strategies in your organization. Take the first step towards mastering CRM fundamentals and propel your career to new heights. Enroll now and unlock the potential of CRM in your business!

Professional Certificate in CRM Basics is your gateway to mastering customer relationship management essentials. This comprehensive course equips you with the fundamental skills needed to excel in the dynamic world of CRM. Learn to optimize customer interactions, enhance customer loyalty, and drive business growth. Gain hands-on experience with popular CRM tools and techniques, setting you apart in the competitive job market. With a certification in CRM Basics, unlock exciting career opportunities in sales, marketing, and customer service. Elevate your professional profile and stand out as a CRM expert with this industry-recognized qualification. Enroll now to kickstart your journey towards a successful CRM career. (17)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Introduction to Customer Relationship Management
• Understanding Customer Data
• CRM Software and Tools
• Customer Segmentation
• Customer Communication Strategies
• CRM Implementation and Integration
• Customer Feedback and Surveys
• CRM Metrics and KPIs
• CRM Best Practices
• CRM Case Studies and Examples

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Apply Now

Accreditation

 Awarded by an OfQual regulated awarding body

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Opportunity Description
Customer Relationship Manager Manage and enhance relationships with customers to drive loyalty and retention. Utilize CRM tools to analyze customer data and improve interactions.
Salesforce Administrator Configure and maintain Salesforce CRM system to meet business needs. Provide training and support to users on CRM functionalities.
CRM Analyst Analyze customer data and trends to provide insights for marketing and sales strategies. Develop reports and dashboards to track CRM performance.
Marketing Automation Specialist Implement and optimize marketing automation platforms to streamline campaigns and lead nurturing processes. Integrate CRM data for targeted marketing efforts.
Client Success Manager Work closely with clients to ensure successful adoption and utilization of CRM solutions. Provide ongoing support and guidance to drive client satisfaction.

Key facts about Professional Certificate in CRM Basics

The Professional Certificate in CRM Basics is designed to provide participants with a comprehensive understanding of Customer Relationship Management (CRM) principles and practices. Through this program, students will learn how to effectively manage customer relationships, improve customer satisfaction, and drive business growth.
The duration of the Professional Certificate in CRM Basics typically ranges from 6 to 12 weeks, depending on the institution offering the program. This short-term course is ideal for working professionals looking to enhance their CRM skills and knowledge without committing to a long-term program.
Industry relevance is a key feature of the Professional Certificate in CRM Basics, as CRM plays a crucial role in various sectors such as sales, marketing, and customer service. Graduates of this program will be equipped with the necessary skills to excel in roles that require a deep understanding of customer relationship management.
Overall, the Professional Certificate in CRM Basics is a valuable credential for individuals seeking to advance their careers in customer-centric roles and enhance their proficiency in managing customer relationships effectively. This program offers practical insights and hands-on experience to help participants succeed in today's competitive business environment.

Why this course?

The Professional Certificate in CRM Basics holds immense significance in today's market, especially in the UK where customer relationship management (CRM) is a crucial aspect of business success. According to recent statistics, 86% of UK consumers are willing to pay more for a better customer experience, highlighting the growing importance of CRM in driving customer loyalty and satisfaction. In a competitive market where businesses are constantly vying for customer attention, having a solid understanding of CRM basics is essential for professionals looking to excel in their careers. The certificate provides learners with the knowledge and skills needed to effectively manage customer relationships, improve customer retention rates, and drive business growth. By obtaining a Professional Certificate in CRM Basics, professionals can demonstrate their expertise in this key area, making them more attractive to potential employers and opening up new career opportunities. With the demand for CRM skills on the rise, investing in this certification can give individuals a competitive edge in the job market and help them stay ahead of industry trends.

Who should enrol in Professional Certificate in CRM Basics?

The ideal audience for the Professional Certificate in CRM Basics are individuals looking to enhance their customer relationship management skills.
This course is perfect for marketing professionals, sales representatives, and customer service agents who want to improve customer satisfaction and retention rates.
In the UK, 86% of consumers are willing to pay more for a better customer experience, making CRM skills essential for businesses looking to thrive in the competitive market.
Whether you are a recent graduate entering the workforce or a seasoned professional looking to upskill, this course will provide you with the knowledge and tools needed to succeed in today's customer-centric business environment.