Professional Certificate in AI Sales Customer Relationship Management

Tuesday, 17 February 2026 09:09:36

International Students can apply

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Professional Certificate in AI Sales Customer Relationship Management

Overview

Professional Certificate in AI Sales Customer Relationship Management

Designed for sales professionals, this program focuses on leveraging artificial intelligence to enhance customer relationships and drive sales. Learn how AI tools can streamline processes, personalize interactions, and optimize sales strategies. Gain insights into customer behavior, improve engagement, and increase revenue. Perfect for sales executives, account managers, and business development professionals looking to stay ahead in a competitive market. Take your sales skills to the next level with this cutting-edge certificate program.


Ready to revolutionize your sales approach? Enroll now and unlock the power of AI in customer relationship management!

Embark on a transformative journey with our Professional Certificate in AI Sales Customer Relationship Management program. Gain a competitive edge in the dynamic world of sales with cutting-edge AI technology. Learn to leverage data-driven insights to enhance customer relationships and drive revenue growth. Our comprehensive curriculum covers key topics such as AI-powered sales strategies, customer segmentation, and predictive analytics. With hands-on training and real-world case studies, you'll be equipped to excel in roles such as Sales Manager, Business Development Executive, or CRM Specialist. Elevate your career prospects and stay ahead of the curve in the rapidly evolving sales landscape. Join us today and unlock your full potential. (32)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Introduction to AI in Sales CRM
• Understanding Customer Relationship Management
• AI Tools and Technologies for Sales CRM
• Data Analytics and Insights for Sales CRM
• Implementing AI Strategies in Sales CRM
• Customer Segmentation and Targeting
• Personalization and Automation in Sales CRM
• Sales Forecasting and Performance Metrics
• AI Ethics and Compliance in Sales CRM
• Case Studies and Best Practices in AI Sales CRM

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

Awarded by an OfQual regulated awarding body

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Opportunity Description
AI Sales Specialist Utilize AI technology to drive sales, analyze customer data, and provide personalized solutions to clients. Develop strategies to increase revenue and customer satisfaction.
Customer Relationship Manager Build and maintain strong relationships with clients using AI tools. Manage customer accounts, resolve issues, and ensure customer retention and loyalty.
AI Solutions Consultant Provide expert advice on AI solutions to clients, understand their business needs, and recommend customized AI products to improve customer relationship management processes.
AI Business Development Executive Identify new business opportunities, pitch AI solutions to potential clients, and negotiate contracts. Collaborate with sales and marketing teams to drive growth and revenue.
AI Customer Success Manager Ensure successful implementation of AI solutions for clients, monitor performance metrics, and provide ongoing support to optimize customer relationship management outcomes.

Key facts about Professional Certificate in AI Sales Customer Relationship Management

The Professional Certificate in AI Sales Customer Relationship Management is designed to equip professionals with the necessary skills to leverage artificial intelligence in sales and customer relationship management. Participants will learn how to utilize AI tools and techniques to enhance customer interactions, improve sales processes, and drive revenue growth.
This program typically lasts for 6-8 weeks, with a combination of online lectures, case studies, and hands-on projects. Participants will have the opportunity to work on real-world scenarios and apply AI solutions to address sales and CRM challenges.
The Professional Certificate in AI Sales Customer Relationship Management is highly relevant to industries such as retail, e-commerce, technology, and finance, where customer engagement and sales performance are critical. Graduates of this program will be well-equipped to drive business success through the strategic application of AI in sales and CRM.
Overall, this certificate program offers a comprehensive understanding of how AI can revolutionize sales and customer relationship management, providing participants with the knowledge and skills needed to excel in today's competitive business landscape.

Why this course?

The Professional Certificate in AI Sales Customer Relationship Management is becoming increasingly significant in today's market as businesses strive to leverage artificial intelligence to enhance their sales and customer relationship management strategies. In the UK, the demand for professionals with expertise in AI sales CRM is on the rise, with a 30% increase in job postings requiring these skills in the past year alone. According to recent statistics, 67% of UK businesses believe that AI will have a significant impact on sales and customer relationship management in the next five years. This highlights the growing importance of acquiring specialized knowledge and skills in this area to stay competitive in the market. By obtaining a Professional Certificate in AI Sales Customer Relationship Management, professionals can gain a competitive edge in the job market and position themselves as valuable assets to businesses looking to harness the power of AI in their sales and CRM processes. This certification equips learners with the necessary tools and techniques to effectively utilize AI technologies to drive sales, improve customer relationships, and ultimately boost business performance.

Who should enrol in Professional Certificate in AI Sales Customer Relationship Management?

The ideal audience for the Professional Certificate in AI Sales Customer Relationship Management includes sales professionals, customer relationship managers, and individuals looking to enhance their skills in AI-driven sales strategies.
In the UK, 85% of sales professionals believe that AI can significantly improve sales performance, making this course perfect for those looking to stay ahead in the competitive sales landscape.
Whether you are a seasoned sales professional or just starting your career in customer relationship management, this certificate will provide you with the knowledge and tools needed to succeed in the rapidly evolving field of AI sales.