Part-time Level 3 Diploma in Customer Service

Tuesday, 29 April 2025 03:41:03

International Students can apply

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Part-time Level 3 Diploma in Customer Service

Overview

The Part-time Level 3 Diploma in Customer Service is designed for individuals seeking to enhance their skills in providing exceptional customer experiences. This comprehensive program covers topics such as communication, problem-solving, and relationship management.

Targeted towards working professionals looking to advance their careers in customer service, this course offers flexible scheduling options to accommodate busy lifestyles.

Equip yourself with the knowledge and expertise needed to excel in the dynamic field of customer service. Take the first step towards achieving your career goals by enrolling in this diploma program today!

Embark on a rewarding journey with our Part-time Level 3 Diploma in Customer Service. Gain essential skills in communication, problem-solving, and relationship-building to excel in the dynamic world of customer service. This comprehensive course offers hands-on training, industry insights, and professional development opportunities. Enhance your employability and open doors to a wide range of career prospects in retail, hospitality, and more. Stand out in the competitive job market with a recognized qualification that showcases your expertise. Join us and unlock your potential to deliver exceptional customer experiences and advance your career in this fast-paced field. (9)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Communicate using customer service language
• Follow the rules to deliver customer service
• Manage personal performance and development
• Organize and deliver customer service
• Recognize diversity when delivering customer service
• Resolve customer service problems
• Understand customers
• Understand the customer service environment
• Work with others to improve customer service

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

 Awarded by an OfQual regulated awarding body

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Customer Service Representative Provide excellent customer service by assisting customers with inquiries, resolving issues, and processing orders.
Retail Sales Associate Assist customers in finding products, processing transactions, and maintaining a clean and organized store environment.
Call Center Agent Handle inbound and outbound calls to assist customers with inquiries, resolve complaints, and provide product information.
Guest Services Coordinator Welcome guests, provide information about services and amenities, and assist with reservations and special requests.
Client Relations Specialist Build and maintain relationships with clients, address their concerns, and ensure their satisfaction with products or services.

Key facts about Part-time Level 3 Diploma in Customer Service

The Part-time Level 3 Diploma in Customer Service is designed to equip individuals with the necessary skills and knowledge to excel in customer service roles. The course focuses on developing communication, problem-solving, and relationship-building skills to enhance customer satisfaction and loyalty.
The duration of the program typically ranges from 6 months to 1 year, depending on the mode of study and the institution offering the course. Students can expect to engage in a combination of theoretical learning and practical exercises to apply their knowledge in real-world scenarios.
Upon completion of the Level 3 Diploma in Customer Service, graduates can pursue various career opportunities in industries such as retail, hospitality, healthcare, and telecommunications. The qualification is highly relevant in today's competitive job market, where exceptional customer service is a key differentiator for businesses seeking to retain and attract customers.
Overall, the Part-time Level 3 Diploma in Customer Service provides a comprehensive foundation for individuals looking to kickstart or advance their careers in customer service roles. The course offers a valuable blend of theoretical concepts and practical skills that are essential for success in the dynamic and customer-centric business environment.

Why this course?

The Part-time Level 3 Diploma in Customer Service holds significant importance in today's market as businesses increasingly prioritize customer satisfaction and retention. In the UK, statistics show that 86% of customers are willing to pay more for a better customer experience, highlighting the growing demand for skilled professionals in this field. According to a recent survey, 89% of companies expect to compete primarily on the basis of customer experience, underscoring the need for individuals with specialized training in customer service. The Level 3 Diploma equips learners with essential skills such as effective communication, problem-solving, and conflict resolution, making them valuable assets to any organization. In a competitive job market, having a recognized qualification like the Level 3 Diploma can set individuals apart from their peers and enhance their career prospects. Employers are increasingly seeking candidates with formal training in customer service, making this qualification highly sought after in various industries. By enrolling in the Part-time Level 3 Diploma in Customer Service, individuals can stay ahead of industry trends and meet the evolving needs of customers in today's market.

Who should enrol in Part-time Level 3 Diploma in Customer Service?

The ideal audience for the Part-time Level 3 Diploma in Customer Service are individuals looking to enhance their career prospects in the customer service industry.
This course is perfect for those who have some experience in customer service roles and want to further develop their skills and knowledge.
According to UK statistics, the customer service sector is growing rapidly, with over 2.7 million people currently employed in customer service roles.
By enrolling in this diploma, learners will gain valuable insights into customer behavior, communication techniques, and problem-solving strategies.
Whether you are looking to advance in your current role or transition into a new customer service position, this course will provide you with the necessary skills and qualifications to succeed.