Part time Level 2 Customer Service Course Online

Monday, 28 April 2025 02:08:05

International Students can apply

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Part time Level 2 Customer Service Course Online

Overview

Part-time Level 2 Customer Service Course Online

This course is designed for individuals seeking to enhance their customer service skills on a flexible schedule. Covering topics such as communication, problem-solving, and conflict resolution, it caters to working professionals looking to advance their careers. With interactive modules and expert guidance, participants will develop the necessary skills to excel in customer-facing roles. Whether you are new to the field or looking to upskill, this course offers a convenient way to improve your customer service abilities. Take the first step towards a successful career in customer service today!

Explore the course now and unlock your potential!

Enroll in our Part time Level 2 Customer Service Course Online and unlock a world of opportunities in the dynamic field of customer service. This comprehensive program equips you with essential skills in communication, problem-solving, and conflict resolution, setting you up for success in various industries. With flexible online learning, you can balance your studies with other commitments while receiving personalized support from industry experts. Upon completion, you'll be ready to pursue roles as a customer service representative, client relations manager, or sales associate. Don't miss this chance to elevate your career prospects and stand out in the competitive job market. (11)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Understanding customer service
• Effective communication skills
• Handling customer complaints
• Building rapport with customers
• Time management
• Problem-solving techniques
• Teamwork and collaboration
• Conflict resolution
• Using technology in customer service
• Maintaining professionalism

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

 Awarded by an OfQual regulated awarding body

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Opportunities for Part Time Level 2 Customer Service Course Online | Role | Description | |--------------------------------|-----------------------------------------------------------------------------------------------| | Customer Service Representative | Provide assistance to customers, resolve inquiries, and ensure customer satisfaction. | | Sales Support Specialist | Assist sales team with order processing, customer inquiries, and maintaining client accounts. | | Call Center Agent | Handle incoming calls, provide information, and resolve customer issues over the phone. | | Retail Associate | Assist customers with purchases, provide product information, and maintain store cleanliness. | | Help Desk Support Technician | Provide technical support to customers, troubleshoot issues, and escalate complex problems. |

Key facts about Part time Level 2 Customer Service Course Online

The Part-time Level 2 Customer Service Course Online is designed to equip individuals with the necessary skills and knowledge to excel in customer service roles. Participants will learn how to effectively communicate with customers, handle complaints, and provide exceptional service.
This course typically lasts for a duration of 6-8 weeks, allowing students to balance their studies with other commitments. The flexible online format enables learners to access course materials at their convenience, making it ideal for working professionals or individuals with busy schedules.
Upon completion of the course, participants will gain a recognized qualification that is highly valued in various industries. The skills acquired, such as problem-solving, conflict resolution, and customer relationship management, are essential for success in customer service roles across different sectors.
The Level 2 Customer Service Course Online is industry-relevant and aligns with the current demands of the customer service sector. It provides practical insights and hands-on experience to prepare individuals for real-world challenges in a customer-centric environment. This course serves as a stepping stone for those looking to advance their careers in customer service or related fields.

Why this course?

Part time Level 2 Customer Service Course Online is becoming increasingly significant in today's market, especially in the UK where customer service plays a crucial role in business success. According to recent statistics, 89% of consumers have switched to a competitor following a poor customer experience, highlighting the importance of well-trained customer service professionals. In the UK, there is a growing demand for skilled customer service representatives, with job opportunities expected to increase by 5% in the next five years. This makes pursuing a Level 2 Customer Service Course Online a valuable investment for individuals looking to enhance their career prospects in this competitive market. By enrolling in a part-time online course, learners can acquire essential customer service skills such as effective communication, problem-solving, and conflict resolution. These skills are highly sought after by employers across various industries, making graduates of Level 2 Customer Service courses more marketable and in-demand. In conclusion, the significance of Part time Level 2 Customer Service Course Online in today's market cannot be overstated. With the increasing emphasis on customer satisfaction and retention, acquiring the necessary skills through an online course can open up numerous career opportunities and pave the way for professional growth and success.
UK Customer Service Statistics Percentage
Consumers who switched to a competitor due to poor customer experience 89%
Expected job growth for customer service representatives in the next five years 5%

Who should enrol in Part time Level 2 Customer Service Course Online?

Ideal Audience for Part-time Level 2 Customer Service Course Online | Criteria | Description | |---------------------|-----------------------------------------------------------------------------| | Job Seekers | Individuals looking to enhance their customer service skills for employment| | Working Professionals| Employees seeking to improve their customer service abilities part-time | | Career Changers | Those transitioning into customer service roles and need foundational training| | UK Residents | Specifically tailored for residents in the UK with relevant industry stats | Are you a job seeker or working professional in the UK looking to boost your customer service skills? Our part-time Level 2 Customer Service Course Online is perfect for individuals seeking to enhance their career prospects. With a focus on practical skills and industry-specific knowledge, this course is ideal for career changers looking to break into the customer service field. Join us and take the first step towards a successful career in customer service.