Part time L3 Diploma in Customer Service course

Monday, 28 April 2025 02:08:07

International Students can apply

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Part time L3 Diploma in Customer Service course

Overview

The Part time L3 Diploma in Customer Service is designed for individuals seeking to enhance their skills in providing exceptional customer experiences. This course focuses on developing communication, problem-solving, and relationship-building abilities to meet the diverse needs of customers. Ideal for working professionals looking to advance their careers in customer service, this program offers flexible scheduling options to accommodate busy lifestyles. Gain practical knowledge and industry-recognized qualifications to excel in various customer-facing roles. Take the next step towards a rewarding career in customer service by enrolling in this dynamic course today!

Embark on a rewarding journey with our Part time L3 Diploma in Customer Service course. Gain essential skills in communication, problem-solving, and relationship-building to excel in the dynamic world of customer service. This comprehensive program offers hands-on training, industry insights, and professional development opportunities. Graduates can pursue diverse career paths in retail, hospitality, call centers, and more. Stand out in the competitive job market with a recognized qualification that showcases your expertise and dedication to customer satisfaction. Elevate your career prospects and unlock exciting opportunities with this accredited course. Enroll now to take the first step towards a successful future. (10)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Communicate using customer service language
• Follow the rules to deliver customer service
• Manage personal performance and development
• Demonstrate understanding of customer service
• Understand customers
• Principles of customer service
• Understand employer organisations
• Understand how to handle customer information
• Understand how to communicate with customers
• Understand how to resolve problems and deliver customer service to challenging customers

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

 Awarded by an OfQual regulated awarding body

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Customer Service Representative Provide excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
Retail Sales Associate Assist customers with product selection, process transactions, and maintain a clean and organized store environment.
Call Center Agent Handle inbound and outbound calls to assist customers with inquiries, provide information, and resolve complaints.
Guest Services Coordinator Manage guest inquiries, reservations, and requests in a hospitality setting to ensure a positive experience.
Client Relations Specialist Build and maintain relationships with clients, address their needs, and ensure their satisfaction with products or services.

Key facts about Part time L3 Diploma in Customer Service course

The Part-time L3 Diploma in Customer Service course is designed to equip students with the necessary skills and knowledge to excel in the customer service industry. The course focuses on developing effective communication, problem-solving, and customer relationship management skills.
The duration of the course typically ranges from 6 months to 1 year, depending on the institution and the mode of study. Students can expect to engage in a combination of theoretical learning and practical exercises to enhance their understanding of customer service principles and practices.
Upon completion of the course, students will be able to demonstrate proficiency in handling customer inquiries, resolving complaints, and delivering exceptional service experiences. They will also be equipped to work effectively in various customer service roles across different industries, such as retail, hospitality, and telecommunications.
The Part-time L3 Diploma in Customer Service course is highly relevant in today's competitive job market, where businesses are increasingly prioritizing customer satisfaction and loyalty. Graduates of this course can pursue career opportunities as customer service representatives, client relations managers, and customer experience specialists, among others. The course provides a solid foundation for individuals looking to build a successful career in the customer service sector.

Why this course?

The Part time L3 Diploma in Customer Service course holds significant importance in today's market, especially in the UK where customer service plays a crucial role in business success. According to recent statistics, 86% of UK consumers are willing to pay more for a better customer experience, highlighting the growing demand for skilled professionals in this field. This diploma course equips learners with essential skills and knowledge to excel in customer service roles, such as effective communication, problem-solving, and conflict resolution. In a competitive market where customer satisfaction is key to retaining and attracting customers, having a qualification in customer service can set individuals apart from their peers. Employers are increasingly seeking candidates with formal training in customer service, making this diploma course highly relevant for professionals looking to advance their careers. With the rise of online reviews and social media, businesses are under more scrutiny than ever before, emphasizing the need for well-trained customer service representatives. By enrolling in the Part time L3 Diploma in Customer Service course, individuals can enhance their employability and contribute to the success of their organizations in today's customer-centric market.
UK Customer Service Stats
86% of UK consumers willing to pay more for better customer experience

Who should enrol in Part time L3 Diploma in Customer Service course?

The ideal audience for the Part time L3 Diploma in Customer Service course are individuals looking to enhance their customer service skills while balancing other commitments.
This course is perfect for working professionals seeking to advance their career in the customer service industry.
With customer service roles projected to grow by 9% in the UK by 2029, this course is ideal for those looking to capitalize on job opportunities in this sector.