Part Time Qfqual listed Level 3 Customer Service Qualification

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International Students can apply

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Part Time Qfqual listed Level 3 Customer Service Qualification

Overview

Part Time Level 3 Customer Service Qualification

Designed for individuals seeking to enhance their customer service skills, this part-time qualification offers a comprehensive understanding of customer service principles and practices. Ideal for those looking to advance their career in customer-facing roles, this Level 3 course covers topics such as communication, problem-solving, and customer satisfaction. Gain valuable skills to excel in various industries and improve customer interactions. Take the next step in your professional development and enroll in this dynamic program today!

Explore the Part Time Level 3 Customer Service Qualification and unlock your potential!

Enhance your customer service skills with our Part Time Level 3 Customer Service Qualification. This comprehensive course offers practical training in handling customer inquiries, resolving complaints, and building strong client relationships. Gain a nationally recognized qualification while balancing work and study commitments. Boost your career prospects in various industries such as retail, hospitality, and call centers. Stand out to employers with a solid understanding of customer service principles and techniques. Benefit from flexible learning options and expert guidance from experienced instructors. Take the first step towards a rewarding career in customer service with this dynamic qualification. Apply now! (20)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Demonstrate understanding of customer service
• Understand how to meet customer needs and expectations
• Communicate effectively with customers
• Resolve customer service problems
• Promote additional products and services to customers
• Maintain a positive and customer-friendly attitude
• Handle customer complaints professionally
• Work effectively in a customer service environment
• Use social media to engage with customers
• Understand the principles of customer service delivery

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

 Awarded by an OfQual regulated awarding body

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Customer Service Representative Provide exceptional customer service through phone, email, and chat support. Assist customers with inquiries, orders, and issue resolution.
Retail Sales Associate Assist customers in-store with product selection, purchases, and returns. Provide personalized service to enhance customer experience.
Call Center Agent Handle inbound and outbound calls to address customer concerns, provide information, and offer solutions. Maintain high levels of customer satisfaction.
Guest Services Coordinator Manage guest inquiries, reservations, and special requests at hotels, resorts, or event venues. Ensure a seamless and enjoyable experience for guests.
Technical Support Specialist Assist customers with troubleshooting technical issues related to products or services. Provide guidance and solutions to ensure customer satisfaction.

Key facts about Part Time Qfqual listed Level 3 Customer Service Qualification

The Part Time Level 3 Customer Service Qualification is designed to equip individuals with the necessary skills and knowledge to excel in customer service roles. The learning outcomes include understanding customer needs, effective communication techniques, problem-solving, and building positive relationships with customers.
This qualification typically lasts for a duration of 6-12 months, depending on the pace of study and individual commitments. It is suitable for individuals looking to enhance their customer service skills while working part-time or balancing other responsibilities.
The Level 3 Customer Service Qualification is highly relevant across various industries, including retail, hospitality, call centers, and healthcare. Employers value individuals with strong customer service skills, making this qualification a valuable asset for career advancement and job opportunities.
Overall, the Part Time Level 3 Customer Service Qualification provides a comprehensive foundation for individuals seeking to excel in customer-facing roles, offering practical skills and knowledge that are essential in today's competitive job market.

Why this course?

Part Time Qual Level 3 Customer Service Qualification is highly significant in today's market as customer service plays a crucial role in the success of businesses. In the UK, statistics show that 76% of consumers say they view customer service as a true test of how much a company values them. Additionally, 67% of customers have cited bad experiences as a reason for churn. This qualification equips individuals with the necessary skills and knowledge to excel in customer service roles, making them highly sought after in the job market. With the rise of online shopping and social media, customer service has become more important than ever, with customers expecting quick and efficient responses to their queries and concerns. By obtaining a Part Time Qual Level 3 Customer Service Qualification, individuals can demonstrate their commitment to providing excellent customer service, making them stand out to potential employers. This qualification not only enhances job prospects but also opens up opportunities for career advancement in various industries. In today's competitive market, having a strong foundation in customer service is essential for success.

Who should enrol in Part Time Qfqual listed Level 3 Customer Service Qualification?

Ideal Audience for Part Time Level 3 Customer Service Qualification | Audience | Description | |----------|-------------| | Working Professionals | Individuals looking to enhance their customer service skills while balancing work commitments. | | Career Changers | Those seeking to transition into a customer service role and require a recognized qualification. | | School Leavers | Recent graduates interested in gaining practical skills to kickstart their career in customer service. | The Part Time Level 3 Customer Service Qualification is perfect for individuals in the UK who want to improve their job prospects in the competitive customer service industry. According to recent statistics, customer service roles are in high demand, with over 1.5 million people employed in this sector in the UK alone. Whether you are a working professional, career changer, or school leaver, this qualification will provide you with the necessary skills and knowledge to excel in the field.