Part Time NVQ Customer Service Level 2 Course

Tuesday, 29 April 2025 03:47:09

International Students can apply

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Part Time NVQ Customer Service Level 2 Course

Overview

The Part Time NVQ Customer Service Level 2 Course is designed for individuals seeking to enhance their customer service skills while balancing other commitments. This course focuses on developing essential customer service techniques, communication strategies, and problem-solving abilities. Ideal for working professionals or students looking to upskill, this program offers flexible scheduling and practical training. Gain a recognized qualification and improve your career prospects in various industries. Take the first step towards becoming a proficient customer service representative by enrolling in this course today!

Embark on a transformative journey with our Part Time NVQ Customer Service Level 2 Course and unlock a world of opportunities in the dynamic field of customer service. Gain essential skills in communication, problem-solving, and relationship-building, setting the foundation for a successful career in various industries. Our flexible schedule allows you to balance work and study seamlessly, while our experienced instructors provide personalized guidance every step of the way. Upon completion, you'll be equipped to excel in roles such as customer service representative, sales associate, or client relations manager. Elevate your career prospects and enroll in this comprehensive course today. (5)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Communicate using customer service language
• Follow the rules to deliver customer service
• Maintain a positive and customer-friendly attitude
• Deal with customer queries and complaints
• Promote additional products or services to customers
• Process customer orders accurately
• Work effectively in a team
• Maintain a clean and tidy work environment
• Use communication skills effectively
• Provide excellent customer service at all times

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

 Awarded by an OfQual regulated awarding body

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Customer Service Representative Provide assistance to customers, resolve inquiries, and ensure customer satisfaction. Primary keywords: Customer Service, Representative. Secondary keywords: Assistance, Inquiries.
Retail Sales Associate Assist customers with product selection, process transactions, and maintain store cleanliness. Primary keywords: Retail, Sales Associate. Secondary keywords: Product Selection, Transactions.
Call Center Agent Handle incoming calls, provide information, and resolve customer issues over the phone. Primary keywords: Call Center, Agent. Secondary keywords: Incoming Calls, Customer Issues.
Hospitality Receptionist Greet guests, manage reservations, and provide excellent customer service in a hotel or restaurant setting. Primary keywords: Hospitality, Receptionist. Secondary keywords: Reservations, Guest Services.
Bank Teller Process financial transactions, assist customers with account inquiries, and promote banking products. Primary keywords: Bank Teller. Secondary keywords: Financial Transactions, Account Inquiries.

Key facts about Part Time NVQ Customer Service Level 2 Course

The Part Time NVQ Customer Service Level 2 Course is designed to equip individuals with the necessary skills and knowledge to excel in customer service roles. Participants will learn how to effectively communicate with customers, handle inquiries and complaints, and provide exceptional service.
This course typically lasts for a few months, with classes held on a part-time basis to accommodate working professionals or individuals with other commitments. The flexible schedule allows students to balance their studies with their personal and professional responsibilities.
Upon completion of the course, participants will be awarded a Level 2 NVQ qualification, which is recognized and valued by employers in various industries. This certification demonstrates a candidate's competence in delivering high-quality customer service and can enhance their career prospects.
The Part Time NVQ Customer Service Level 2 Course is ideal for individuals seeking to enhance their customer service skills, advance their careers in the service industry, or pursue roles that require interaction with clients and customers. The practical knowledge and hands-on experience gained from this course are highly relevant in today's competitive job market.

Why this course?

The Part Time NVQ Customer Service Level 2 Course holds significant importance in today's market, especially in the UK where customer service plays a crucial role in business success. According to recent statistics, 89% of consumers have switched to a competitor following a poor customer experience, highlighting the need for well-trained customer service professionals. In the competitive market landscape, businesses are increasingly focusing on providing exceptional customer service to retain existing customers and attract new ones. This has created a high demand for individuals with the skills and knowledge to deliver outstanding customer service. The Part Time NVQ Customer Service Level 2 Course offers learners the opportunity to gain practical skills in handling customer inquiries, resolving complaints, and building strong customer relationships. By completing this course, individuals can enhance their employability and career prospects in various industries such as retail, hospitality, and telecommunications. Moreover, the flexibility of a part-time course allows professionals to upskill while balancing work and other commitments. This makes the Part Time NVQ Customer Service Level 2 Course a valuable investment for individuals looking to advance their careers in the dynamic and customer-centric market environment. | UK Customer Service Statistics | |---------------------------------| | 89% of consumers switch due to poor customer service | | 70% of buying experiences are based on how customers feel they are being treated | | 55% of customers would pay more for a better customer experience |

Who should enrol in Part Time NVQ Customer Service Level 2 Course?

The ideal audience for the Part Time NVQ Customer Service Level 2 Course are individuals looking to enhance their customer service skills while balancing other commitments.
This course is perfect for working professionals, students, or parents who want to upskill and improve their career prospects in the UK job market.
With customer service roles on the rise in the UK, this course provides practical training and a recognized qualification to help you stand out to employers.