Part time Level 3 Diploma in Customer Service

Friday, 25 April 2025 07:16:45

International Students can apply

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Part time Level 3 Diploma in Customer Service

Overview

The Part-time Level 3 Diploma in Customer Service is designed for individuals seeking to enhance their skills in providing exceptional customer experiences. This comprehensive program covers topics such as communication, problem-solving, and relationship management. Ideal for working professionals looking to advance their careers in customer service roles, this course offers flexible scheduling to accommodate busy lifestyles. Gain valuable knowledge and practical skills to excel in customer-facing roles and drive business success. Take the next step in your career and enroll in the Level 3 Diploma in Customer Service today!

Embark on a rewarding journey with our Part time Level 3 Diploma in Customer Service and unlock endless opportunities in the dynamic world of customer relations. Gain essential skills in communication, problem-solving, and conflict resolution to excel in various industries. Our comprehensive program offers hands-on training, industry insights, and personalized guidance from experienced professionals. Stand out in the competitive job market with a recognized qualification and enhance your career prospects in roles such as customer service manager, client relations specialist, or customer experience coordinator. Elevate your skills, boost your confidence, and make a lasting impact with this customer service diploma. Apply now to secure your future success! (25)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Communicate using customer service language
• Follow the rules to deliver customer service
• Manage personal and professional development
• Organize and deliver customer service
• Recognize diversity when delivering customer service
• Resolve customer service problems
• Support customer service improvements
• Understand customers
• Understand the customer service environment

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

 Awarded by an OfQual regulated awarding body

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Customer Service Representative Provide excellent customer service by assisting customers with inquiries, resolving issues, and processing orders.
Retail Sales Associate Assist customers in finding products, processing transactions, and maintaining a clean and organized store environment.
Call Center Agent Handle inbound and outbound calls to assist customers with inquiries, resolve issues, and provide product information.
Guest Services Representative Greet and assist guests, answer questions, provide information, and ensure a positive experience at events or venues.
Technical Support Specialist Provide technical assistance to customers over the phone, email, or chat to troubleshoot and resolve product or service issues.

Key facts about Part time Level 3 Diploma in Customer Service

The Part-time Level 3 Diploma in Customer Service is designed to equip individuals with the necessary skills and knowledge to excel in customer service roles. The course focuses on developing communication, problem-solving, and relationship-building skills to enhance customer satisfaction and loyalty.
The duration of the course typically ranges from 6 months to 1 year, depending on the mode of study and the pace of the learner. It is suitable for individuals who are looking to upskill or advance their career in customer service.
Upon completion of the Level 3 Diploma, learners will be able to effectively handle customer inquiries, complaints, and feedback, as well as implement strategies to improve customer service processes. They will also gain a deeper understanding of customer behavior and how to deliver exceptional service in various industries.
The Level 3 Diploma in Customer Service is highly relevant across industries such as retail, hospitality, healthcare, and telecommunications, where customer satisfaction is paramount. Graduates of this program can pursue roles such as customer service representatives, client relations managers, and customer experience specialists.

Why this course?

The Part time Level 3 Diploma in Customer Service holds significant importance in today's market, especially in the UK where customer service plays a crucial role in business success. According to recent statistics, 89% of consumers have switched to a competitor following a poor customer experience, highlighting the need for well-trained professionals in this field. The diploma equips individuals with the necessary skills and knowledge to excel in customer service roles, providing a comprehensive understanding of customer needs and effective communication techniques. In a competitive market, businesses are increasingly focusing on delivering exceptional customer service to retain existing customers and attract new ones. By completing this diploma, individuals can enhance their career prospects and stand out in the job market. Employers value candidates with a strong customer service background, making this qualification highly sought after. With the rise of online reviews and social media, customer service has become a key differentiator for businesses, further emphasizing the importance of skilled professionals in this field. Overall, the Part time Level 3 Diploma in Customer Service is a valuable asset for individuals looking to advance their careers in the UK market and meet the growing demand for exceptional customer service.
UK Customer Service Stats Percentage
Consumers who switched to a competitor due to poor customer experience 89%

Who should enrol in Part time Level 3 Diploma in Customer Service?

The ideal audience for the Part time Level 3 Diploma in Customer Service are individuals who are looking to enhance their customer service skills while balancing other commitments.
This course is perfect for working professionals who want to advance their career in the customer service industry.
With a growing demand for skilled customer service professionals in the UK, this diploma provides a competitive edge in the job market.