Online Level 5 Award in Investigative Claimant Interviewing

Monday, 16 February 2026 22:10:36

International Students can apply

Apply Now     Viewbook

Online Level 5 Award in Investigative Claimant Interviewing

Overview

The Online Level 5 Award in Investigative Claimant Interviewing is designed for professionals in the insurance industry who want to enhance their skills in conducting thorough and effective interviews with claimants. This course covers advanced techniques for gathering information, analyzing responses, and detecting deception. Participants will learn how to build rapport, ask probing questions, and handle challenging situations with confidence. By completing this award, learners will be equipped with the knowledge and tools needed to conduct successful claimant interviews and improve claims outcomes.


Take your investigative interviewing skills to the next level and enroll in this course today!

Embark on a rewarding journey with our Online Level 5 Award in Investigative Claimant Interviewing. Gain essential skills in interview techniques, evidence gathering, and report writing to excel in the field of insurance investigation. This comprehensive course offers flexible online learning, expert tutor support, and practical assignments to enhance your knowledge and expertise. Upon completion, you'll be equipped for roles such as claims investigator, fraud analyst, or insurance adjuster. Stand out in the competitive job market with a recognized qualification and advance your career in insurance claims investigation. Don't miss this opportunity to elevate your professional profile. (8)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Understanding the principles of investigative interviewing
• Legal and ethical considerations in claimant interviewing
• Effective communication techniques for interviewing
• Building rapport and trust with claimants
• Questioning techniques and strategies
• Active listening skills
• Handling difficult or resistant claimants
• Documenting and reporting interview findings
• Using technology in investigative interviewing
• Conducting interviews in a virtual or remote setting

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Apply Now

Accreditation

 Awarded by an OfQual regulated awarding body

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Opportunity Description
Fraud Investigator Conduct thorough investigations to detect and prevent fraudulent activities in insurance claims.
Claims Adjuster Review and process insurance claims, ensuring accuracy and compliance with company policies.
Insurance Investigator Gather evidence and interview claimants to determine the validity of insurance claims.
Risk Analyst Assess potential risks and develop strategies to mitigate them, particularly in the insurance industry.
Claims Examiner Review and analyze insurance claims to determine coverage, liability, and settlement amounts.

Key facts about Online Level 5 Award in Investigative Claimant Interviewing

The Online Level 5 Award in Investigative Claimant Interviewing is designed to equip participants with the necessary skills and knowledge to conduct effective interviews with claimants in various investigative settings.
The learning outcomes of this course include understanding the legal and ethical considerations of interviewing claimants, developing effective questioning techniques, and analyzing verbal and non-verbal cues during interviews.
This course typically lasts for 12 weeks, with a total of 120 guided learning hours. Participants will engage in interactive online sessions, case studies, and practical exercises to enhance their interviewing skills.
The industry relevance of this qualification is significant for professionals working in insurance, fraud investigation, law enforcement, and other related fields. It provides a solid foundation for conducting thorough and ethical interviews to gather essential information for investigations.
Overall, the Online Level 5 Award in Investigative Claimant Interviewing is a valuable credential for individuals seeking to enhance their investigative interviewing skills and advance their careers in the field of claims and fraud investigation.

Why this course?

The Online Level 5 Award in Investigative Claimant Interviewing holds significant importance in today's market, especially in the UK where the need for skilled professionals in investigative interviewing is on the rise. According to recent statistics, there has been a 10% increase in fraud cases reported in the UK over the past year, highlighting the growing demand for experts in investigative techniques. This award equips learners with the necessary skills and knowledge to conduct effective interviews with claimants, gather crucial information, and detect potential fraud. In a competitive job market, having this qualification can set individuals apart from their peers and enhance their career prospects in fields such as insurance, law enforcement, and private investigation. By completing this online course, professionals can stay ahead of industry trends and meet the evolving needs of employers who are seeking qualified individuals to combat fraud and protect their organizations. The practical skills gained through this award can make a significant impact on an individual's career trajectory and open up new opportunities in the field of investigative interviewing. | UK Fraud Cases Reported | 10% Increase | |-------------------------|--------------|

Who should enrol in Online Level 5 Award in Investigative Claimant Interviewing?

The ideal audience for the Online Level 5 Award in Investigative Claimant Interviewing is individuals seeking to enhance their skills in conducting thorough interviews in the claims industry. This course is perfect for professionals working in insurance, legal, or investigative fields who want to improve their interviewing techniques and gather accurate information effectively.

According to recent statistics, the UK has seen a rise in fraudulent insurance claims, making it crucial for professionals in the industry to have the necessary skills to conduct thorough investigations. This course is designed to equip learners with the knowledge and techniques needed to handle claimant interviews with confidence and precision.