Online Course for Level 5 Award in Investigative Claimant Interviewing

Monday, 16 February 2026 07:43:37

International Students can apply

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Online Course for Level 5 Award in Investigative Claimant Interviewing

Overview

The Online Course for Level 5 Award in Investigative Claimant Interviewing is designed for professionals in the insurance industry seeking to enhance their skills in conducting thorough and effective interviews with claimants. This comprehensive course covers advanced techniques for gathering information, analyzing responses, and detecting deception. Participants will learn how to build rapport, ask probing questions, and handle challenging situations with confidence. Whether you are a claims adjuster, investigator, or fraud examiner, this course will equip you with the knowledge and tools needed to excel in investigative interviewing. Take the next step in your career and enroll today!

Investigative Claimant Interviewing is a crucial skill for professionals in the insurance industry. Our Online Course for Level 5 Award provides comprehensive training in effective interviewing techniques, evidence gathering, and report writing. Gain the expertise needed to excel in roles such as Claims Investigator, Fraud Analyst, or Insurance Adjuster. With a Level 5 qualification, you'll stand out to employers and increase your earning potential. Our course offers flexible online learning, expert tutors, and practical case studies to enhance your skills. Don't miss this opportunity to advance your career in insurance with our Investigative Claimant Interviewing course. (18)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Introduction to Investigative Claimant Interviewing
• Legal and Ethical Considerations
• Interview Preparation and Planning
• Communication Skills
• Questioning Techniques
• Active Listening
• Building Rapport with Claimants
• Handling Difficult Situations
• Documentation and Report Writing
• Role-play and Practical Exercises

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

 Awarded by an OfQual regulated awarding body

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Opportunity Description
Claims Investigator Conduct interviews with claimants to gather information for insurance claims investigations.
Fraud Analyst Analyze claimant interviews to detect potential fraudulent activities and patterns.
Insurance Adjuster Use investigative interviewing skills to assess and adjust insurance claims accurately.
Risk Management Specialist Utilize investigative interviewing techniques to identify and mitigate risks within organizations.
Human Resources Investigator Apply claimant interviewing skills to investigate workplace complaints and misconduct allegations.

Key facts about Online Course for Level 5 Award in Investigative Claimant Interviewing

This Online Course for Level 5 Award in Investigative Claimant Interviewing is designed to equip participants with the necessary skills and knowledge to conduct effective interviews with claimants in various investigative settings. The course covers topics such as interview planning, questioning techniques, and legal considerations.
Upon completion of this course, participants will be able to demonstrate proficiency in conducting thorough and ethical claimant interviews, analyzing information obtained during interviews, and documenting findings accurately. They will also understand the importance of maintaining confidentiality and adhering to relevant laws and regulations.
The duration of this online course is typically 6-8 weeks, allowing participants to study at their own pace and balance their learning with other commitments. The course includes interactive modules, case studies, and assessments to enhance learning and ensure comprehension of key concepts.
This course is highly relevant to professionals working in the insurance, legal, and investigative industries, as well as individuals seeking to enhance their interviewing skills for career advancement. By completing this course, participants can improve their investigative techniques, enhance their credibility in the field, and contribute to more successful claimant interviews.

Why this course?

The significance of Online Course for Level 5 Award in Investigative Claimant Interviewing in today's market cannot be overstated, especially in the UK where the demand for skilled professionals in the field of investigative interviewing is on the rise. According to recent statistics, the UK government reported a 10% increase in fraudulent claims in the past year alone, highlighting the need for trained professionals to effectively investigate and interview claimants. An online course for Level 5 Award in Investigative Claimant Interviewing provides learners with the necessary skills and knowledge to conduct thorough and ethical interviews, gather evidence, and detect fraudulent claims. With the flexibility and convenience of online learning, professionals can upskill and advance their careers without disrupting their work schedules. By completing this course, learners not only enhance their employability but also contribute to reducing fraudulent activities in the insurance and financial sectors. The practical skills and theoretical knowledge gained through this course are highly sought after by employers, making graduates of this program valuable assets in today's competitive job market.

Who should enrol in Online Course for Level 5 Award in Investigative Claimant Interviewing?

The ideal audience for the Online Course for Level 5 Award in Investigative Claimant Interviewing is individuals looking to enhance their skills in conducting interviews for insurance claims.
This course is perfect for insurance professionals, claims adjusters, and fraud investigators seeking to improve their investigative interviewing techniques.
In the UK alone, insurance fraud costs an estimated £3 billion annually, making this course essential for those in the industry.