OfQual accredited course in Investigative Claimant Interviewing

Monday, 16 February 2026 23:49:23

International Students can apply

Apply Now     Viewbook

OfQual accredited course in Investigative Claimant Interviewing

Overview

Investigative Claimant Interviewing Course

Designed for professionals in insurance, legal, and fraud investigation fields, this OfQual accredited course equips learners with essential skills in conducting effective claimant interviews. Participants will learn techniques for gathering accurate information, detecting deception, and building rapport with claimants. The course covers legal considerations, ethical practices, and best practices for documenting interviews. Gain the expertise needed to enhance investigation outcomes and ensure fair claim resolutions.

Ready to elevate your interviewing skills and advance your career? Enroll in the Investigative Claimant Interviewing Course today!

Uncover the secrets of effective Investigative Claimant Interviewing with our OfQual accredited course. Gain the skills and knowledge needed to conduct thorough interviews, gather crucial information, and make informed decisions. Learn from industry experts and enhance your career prospects in fields such as insurance, law enforcement, and fraud investigation. Our course offers a unique blend of theoretical knowledge and practical skills, ensuring you are well-equipped to handle real-world scenarios. With a focus on ethical interviewing techniques and legal considerations, you will become a valuable asset in any investigative team. Take the first step towards a rewarding career in investigative interviewing today. (23)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Understanding the legal framework for investigative interviewing
• Developing effective communication skills
• Conducting ethical and fair interviews
• Recognizing and managing deception
• Utilizing cognitive interviewing techniques
• Documenting and reporting interview findings
• Handling vulnerable claimants with sensitivity
• Applying the PEACE model of interviewing
• Managing challenging interview situations
• Practicing active listening skills

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Apply Now

Accreditation

 Awarded by an OfQual regulated awarding body

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Opportunity Description
Fraud Investigator Conduct interviews to uncover fraudulent activities and gather evidence for legal proceedings.
Insurance Claims Investigator Interview claimants to verify the authenticity of insurance claims and prevent fraudulent payouts.
Private Investigator Use investigative interviewing techniques to gather information for clients in various cases.
Human Resources Investigator Interview employees to investigate workplace misconduct, harassment, or discrimination claims.
Law Enforcement Officer Utilize investigative interviewing skills to gather information from suspects, witnesses, and victims in criminal cases.

Key facts about OfQual accredited course in Investigative Claimant Interviewing

The OfQual accredited course in Investigative Claimant Interviewing is designed to equip participants with the necessary skills and knowledge to conduct effective interviews with claimants in various investigative settings. The course covers topics such as communication techniques, questioning strategies, and ethical considerations in interviewing.
Participants will learn how to gather accurate and reliable information from claimants, assess credibility, and make informed decisions based on the information obtained during the interview process. The course also emphasizes the importance of maintaining impartiality and objectivity throughout the interviewing process.
The duration of the course typically ranges from a few days to a few weeks, depending on the provider and the specific curriculum. Participants can expect to engage in a combination of theoretical learning, practical exercises, and case studies to enhance their interviewing skills and techniques.
This course is highly relevant to professionals working in fields such as insurance, law enforcement, fraud investigation, and human resources, where conducting interviews with claimants is a common practice. By completing this accredited course, participants can demonstrate their proficiency in investigative interviewing techniques and enhance their credibility in their respective industries.

Why this course?

OfQual accredited courses in Investigative Claimant Interviewing hold significant importance in today's market, especially in the UK where fraud and deception cases are on the rise. According to the Association of British Insurers, fraudulent insurance claims in the UK alone cost an estimated £1.3 billion annually, highlighting the need for skilled professionals in investigative interviewing techniques. By enrolling in an OfQual accredited course, individuals can gain the necessary knowledge and skills to effectively conduct interviews with claimants, gather evidence, and detect inconsistencies or fraudulent behavior. This not only benefits insurance companies and employers in reducing financial losses but also helps in upholding justice and integrity within the industry. Furthermore, with the increasing reliance on technology and data analytics in fraud detection, professionals with expertise in investigative interviewing are in high demand. Employers are actively seeking individuals with accredited qualifications to ensure compliance with industry standards and regulations. Overall, investing in an OfQual accredited course in Investigative Claimant Interviewing can open up numerous career opportunities and enhance one's credibility in the competitive job market.

Who should enrol in OfQual accredited course in Investigative Claimant Interviewing?

The ideal audience for the OfQual accredited course in Investigative Claimant Interviewing are professionals in the insurance industry looking to enhance their skills and advance their career.
This course is perfect for claims handlers, fraud investigators, and insurance adjusters who want to improve their interviewing techniques and increase their effectiveness in detecting fraudulent claims.
In the UK alone, insurance fraud costs an estimated £3 billion each year, making it crucial for professionals in the industry to have the necessary skills to combat fraudulent activities.