OfQual Listed Part time Customer Service Course

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International Students can apply

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OfQual Listed Part time Customer Service Course

Overview

OfQual Listed Part-time Customer Service Course

Designed for individuals seeking to enhance their customer service skills, this OfQual listed part-time course offers comprehensive training in communication, problem-solving, and conflict resolution. Ideal for professionals looking to advance their careers in customer-facing roles, the course covers topics such as handling difficult customers, effective listening techniques, and building customer loyalty. With flexible scheduling options, this course caters to busy individuals looking to upskill in a convenient manner. Take the first step towards improving your customer service abilities and enroll today!


Explore the course further and unlock your potential in customer service!

Enroll in our OfQual Listed part-time Customer Service Course and unlock a world of opportunities in the dynamic field of customer service. Gain essential skills in communication, problem-solving, and conflict resolution, equipping you to excel in any customer-facing role. Our comprehensive curriculum covers topics such as handling difficult customers, effective complaint resolution, and building customer loyalty. With a recognized qualification, you'll stand out to employers and open doors to a rewarding career in various industries. Benefit from flexible study options, expert guidance from industry professionals, and practical hands-on experience. Take the first step towards a successful career in customer service today! (17)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Understanding customer service
• Effective communication skills
• Handling customer complaints
• Building rapport with customers
• Time management in customer service
• Conflict resolution techniques
• Customer service in different industries
• Using technology in customer service
• Teamwork and collaboration in customer service
• Customer service best practices

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

 Awarded by an OfQual regulated awarding body

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Opportunities for OfQual Listed Part Time Customer Service Course | Role | Description | |--------------------------------|-----------------------------------------------------------------------------------------------| | Customer Service Representative | Primary role is to assist customers with inquiries, complaints, and product/service issues. | | | Secondary responsibilities include processing orders, resolving billing issues, and providing product information. | | Client Support Specialist | Primary focus on providing technical support and troubleshooting for clients using company software or services. | | | Secondary tasks may include training clients on new features and gathering feedback for product improvement. | | Guest Relations Coordinator | Primary duty is to ensure guests have a positive experience by addressing concerns and resolving issues promptly. | | | Secondary responsibilities include coordinating special requests and managing guest feedback. | | Call Center Agent | Primary responsibility is to handle inbound and outbound calls to assist customers with inquiries or sales. | | | Secondary tasks may include data entry, scheduling appointments, and following up on customer requests. | | Front Desk Receptionist | Primary role is to greet visitors, answer phone calls, and provide general information about the organization. | | | Secondary duties may include scheduling appointments, managing mail, and assisting with administrative tasks. |

Key facts about OfQual Listed Part time Customer Service Course

The OfQual Listed Part time Customer Service Course is designed to equip individuals with the necessary skills and knowledge to excel in customer service roles. The course covers a range of topics, including communication techniques, problem-solving strategies, and conflict resolution.
Participants can expect to enhance their ability to handle customer inquiries effectively, manage challenging situations, and build strong relationships with clients. By the end of the course, students will have a solid understanding of customer service best practices and be able to apply them in real-world scenarios.
The duration of the course is typically a few weeks to a few months, depending on the specific program and schedule. Part-time options are available to accommodate individuals with busy schedules or other commitments.
This course is highly relevant to a variety of industries, including retail, hospitality, healthcare, and more. Customer service skills are in high demand across all sectors, making this course a valuable asset for anyone looking to advance their career or enter a new field. Upon completion, participants will be well-equipped to pursue roles such as customer service representatives, client relations specialists, and customer support agents.

Why this course?

The OfQual Listed Part time Customer Service Course holds significant importance in today's market due to the increasing demand for skilled customer service professionals in the UK. According to recent statistics, the customer service sector in the UK employs over 1.5 million people, making it one of the largest industries in the country. With the rise of online shopping and digital communication, the need for well-trained customer service representatives has never been higher. This course provides learners with essential skills and knowledge to excel in the customer service field, including effective communication, problem-solving, and conflict resolution. By completing this course, individuals can enhance their employability and career prospects in a competitive job market. The table below highlights the growing demand for customer service professionals in the UK: | Year | Number of Customer Service Jobs in the UK | |------|-------------------------------------------| | 2018 | 1.3 million | | 2019 | 1.4 million | | 2020 | 1.5 million | | 2021 | 1.6 million | With the customer service industry continuing to expand, investing in a Part time Customer Service Course can provide individuals with the necessary skills to succeed in this dynamic and fast-paced field.

Who should enrol in OfQual Listed Part time Customer Service Course?

The ideal audience for the OfQual Listed Part time Customer Service Course are individuals looking to enhance their customer service skills while balancing other commitments.
This course is perfect for working professionals, students, or stay-at-home parents who want to improve their career prospects and job opportunities.
With customer service being a vital aspect of many industries, this course is relevant for individuals seeking employment in retail, hospitality, call centers, and more.
In the UK alone, customer service roles are projected to grow by 5% by 2029, making this course a valuable investment in your future career.