OTHM Level 5 Award in Claimant Interviewing Course

Friday, 13 February 2026 12:43:36

International Students can apply

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OTHM Level 5 Award in Claimant Interviewing Course

Overview

The OTHM Level 5 Award in Claimant Interviewing Course is designed for individuals seeking to enhance their skills in conducting effective interviews with claimants. This course focuses on developing the necessary knowledge and techniques to gather accurate information, assess credibility, and make informed decisions.
Targeted towards professionals in the legal, insurance, and social services sectors, this course equips learners with the essential tools to handle claimant interviews with confidence and professionalism.
Join us today to elevate your interviewing skills and advance your career in this critical field.

Explore the OTHM Level 5 Award in Claimant Interviewing Course now!

Embark on a transformative journey with our OTHM Level 5 Award in Claimant Interviewing Course. Gain essential skills in interview techniques, communication, and empathy to excel in the field of claimant interviewing. This course opens doors to a range of career opportunities in legal services, insurance, and human resources. Our expert instructors will guide you through real-life scenarios and provide valuable insights into the claims process. Stand out in the competitive job market with a recognized qualification that showcases your expertise in client interaction. Elevate your career prospects and make a difference in the lives of claimants with this comprehensive course. (5)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Understanding the principles of claimant interviewing
• Developing effective communication skills
• Conducting effective interviews
• Understanding the legal and ethical considerations in claimant interviewing
• Managing challenging situations during interviews
• Using questioning techniques to gather relevant information
• Documenting and reporting interview findings
• Providing feedback and support to claimants
• Understanding cultural sensitivity and diversity in interviewing
• Reflecting on and improving interviewing practice

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

 Awarded by an OfQual regulated awarding body

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Opportunity Description
Claims Investigator Conduct interviews with claimants to gather information for insurance claims processing.
Legal Assistant Assist lawyers in preparing for claimant interviews and legal proceedings.
Insurance Adjuster Review claimant interviews to determine the validity of insurance claims and negotiate settlements.
Human Resources Coordinator Conduct claimant interviews for workplace investigations and employee relations matters.
Social Worker Use claimant interviewing skills to assess client needs and provide support services.

Key facts about OTHM Level 5 Award in Claimant Interviewing Course

The OTHM Level 5 Award in Claimant Interviewing Course is designed to equip individuals with the necessary skills and knowledge to conduct effective claimant interviews in various settings. Participants will learn how to gather relevant information, assess credibility, and communicate effectively with claimants.
This course typically lasts for a duration of 6 months, allowing participants to delve deep into the intricacies of claimant interviewing. Through a combination of theoretical learning and practical exercises, students will develop a comprehensive understanding of the interview process and its importance in the claims industry.
Upon completion of the OTHM Level 5 Award in Claimant Interviewing Course, individuals will be equipped to handle claimant interviews with confidence and professionalism. This qualification is highly relevant for professionals working in insurance, legal, or human resources sectors, where conducting interviews is a crucial aspect of their roles.
Overall, the OTHM Level 5 Award in Claimant Interviewing Course provides a solid foundation for individuals looking to enhance their interviewing skills and excel in roles that require effective communication and information gathering from claimants. This course offers practical insights and techniques that can be applied in real-world scenarios, making it a valuable asset for career advancement in relevant industries.

Why this course?

The OTHM Level 5 Award in Claimant Interviewing Course holds significant importance in today's market, especially in the UK where the demand for skilled professionals in the field of claimant interviewing is on the rise. According to recent statistics, the UK government reported a 10% increase in the number of benefit claimants in the past year alone, highlighting the need for trained individuals to conduct thorough and accurate interviews. This course equips learners with the necessary skills and knowledge to effectively interview claimants, gather relevant information, and make informed decisions. With a focus on communication techniques, legal considerations, and ethical practices, graduates of this course are well-prepared to meet the demands of the industry. In a competitive job market, having a qualification like the OTHM Level 5 Award in Claimant Interviewing can set individuals apart from their peers and enhance their career prospects. Employers are increasingly seeking professionals with specialized training in this area, making this course highly valuable for those looking to advance their careers in the field of welfare and benefits. Overall, the OTHM Level 5 Award in Claimant Interviewing Course is a valuable asset for individuals looking to enter or progress in the field, providing them with the skills and knowledge needed to succeed in today's market.
UK Benefit Claimants 10% Increase

Who should enrol in OTHM Level 5 Award in Claimant Interviewing Course?

The ideal audience for the OTHM Level 5 Award in Claimant Interviewing Course are individuals seeking to enhance their skills in conducting interviews with claimants.
This course is perfect for professionals working in the legal, insurance, or social services sectors who interact with claimants on a regular basis.
With a focus on effective communication and interview techniques, this course is particularly beneficial for those looking to improve their ability to gather accurate information and assess claims.
In the UK, where the number of claims and disputes continues to rise, having the skills taught in this course can give you a competitive edge in your field.