OTHM Level 2 Diploma in Public Services and Operational Delivery

Tuesday, 01 July 2025 13:27:37

International Students can apply

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OTHM Level 2 Diploma in Public Services and Operational Delivery

Overview

The OTHM Level 2 Diploma in Public Services and Operational Delivery is designed for individuals seeking a career in public services. This comprehensive program covers key topics such as communication, teamwork, and problem-solving skills essential for operational roles in the public sector. Students will develop a strong foundation in public service delivery and gain practical knowledge to excel in various operational roles. Whether you aspire to work in law enforcement, emergency services, or government agencies, this diploma will equip you with the necessary skills and knowledge to succeed. Take the first step towards a rewarding career in public services and enroll today!

Embark on a dynamic career path with our OTHM Level 2 Diploma in Public Services and Operational Delivery. This comprehensive program equips you with the essential skills and knowledge needed to excel in the fast-paced world of public services. From crisis management to effective communication, you'll learn how to navigate complex situations with confidence. The course offers hands-on experience and practical training, ensuring you are ready to tackle real-world challenges. Graduates can pursue rewarding careers in law enforcement, emergency services, and government agencies. Don't miss this opportunity to kickstart your career in public services and make a difference in your community. (40)

Entry requirements

Educational Background:

  • Open Entry: This program is open to all applicants, regardless of previous qualifications. Whether you're starting fresh or seeking to build on existing knowledge, everyone is encouraged to apply. Higher qualifications and relevant experience are also welcomed but not required.

Age Requirement:

  • Minimum Age: Applicants must be 16 years or older. This program is designed to support both recent school leavers and those beginning their professional journey.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Understanding the Public Services Sector • Communication in Public Services • Equality and Diversity in Public Services • Health and Safety in Public Services • Teamwork in Public Services • Customer Service in Public Services • Personal Development in Public Services • Problem Solving in Public Services • Introduction to Operational Delivery in Public Services

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

6 months - GBP £1250

● Payment option (a): GBP £416 x 3 monthly instalments
● Payment option (b): GBP £1187.50 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)

9 months - GBP £950

● Payment option (c): GBP £190 x 5 monthly instalments
● Payment option (d): GBP £475 x 2 quarterly instalments
● Payment option (e): GBP £902.50 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

 London School of International Business

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Opportunities Description
Public Service Officer Responsible for delivering public services efficiently and effectively, ensuring the needs of the community are met.
Operational Delivery Manager Oversees the day-to-day operations of a public service organization, ensuring smooth delivery of services.
Community Engagement Coordinator Engages with the community to promote public services and gather feedback for continuous improvement.
Emergency Response Specialist Coordinates emergency response efforts during crises or disasters to ensure public safety and well-being.
Policy Analyst Analyzes public policies and their impact on operational delivery, providing recommendations for improvement.

Key facts about OTHM Level 2 Diploma in Public Services and Operational Delivery

The OTHM Level 2 Diploma in Public Services and Operational Delivery is designed to provide learners with a comprehensive understanding of the public services sector. The course covers a range of topics, including the role of public services, communication skills, teamwork, and health and safety.
Upon completion of the diploma, learners will be equipped with the knowledge and skills needed to pursue a career in public services or operational delivery. They will also develop essential skills such as problem-solving, decision-making, and leadership.
The duration of the OTHM Level 2 Diploma in Public Services and Operational Delivery typically ranges from 6 to 12 months, depending on the mode of study and individual pace. The course is delivered through a combination of lectures, workshops, and practical exercises to ensure a well-rounded learning experience.
This qualification is highly relevant to individuals seeking to enter the public services sector, including roles in government agencies, emergency services, and local authorities. It provides a solid foundation for further studies or career advancement in operational delivery and related fields.
Overall, the OTHM Level 2 Diploma in Public Services and Operational Delivery offers a valuable opportunity for individuals to gain essential knowledge and skills in the public services sector, preparing them for a successful career in this dynamic industry.

Why this course?

The OTHM Level 2 Diploma in Public Services and Operational Delivery holds significant importance in today's market, especially in the UK where the demand for skilled professionals in the public sector is on the rise. According to recent statistics, the public sector employs over 5.4 million people in the UK, accounting for around 16% of all jobs in the country. This highlights the vast opportunities available for individuals with qualifications in public services and operational delivery. The OTHM Level 2 Diploma equips learners with essential knowledge and skills required to excel in various roles within the public sector, such as administrative support, customer service, and operational delivery. This qualification not only enhances employability but also opens doors to career progression and higher earning potential. In today's competitive job market, employers are seeking candidates with specialized skills and qualifications to meet the evolving needs of the public sector. The OTHM Level 2 Diploma addresses these industry needs by providing learners with practical training and theoretical knowledge that are highly relevant in today's workforce. By obtaining this qualification, individuals can position themselves as valuable assets in the public services sector, making them more attractive to potential employers.

Who should enrol in OTHM Level 2 Diploma in Public Services and Operational Delivery?

The ideal audience for the OTHM Level 2 Diploma in Public Services and Operational Delivery are individuals who are passionate about serving their community and interested in pursuing a career in public services.
This diploma is perfect for those looking to gain practical skills and knowledge in areas such as emergency response, public safety, and operational delivery.
With the demand for public service professionals on the rise in the UK, this qualification provides a solid foundation for entry-level positions in various government agencies and organizations.