OTHM Investigative Claimant Interviewing Course

Wednesday, 11 February 2026 21:34:51

International Students can apply

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OTHM Investigative Claimant Interviewing Course

Overview

The OTHM Investigative Claimant Interviewing Course is designed for professionals in the field of investigation, focusing on techniques and strategies for conducting effective interviews with claimants. This course equips learners with the skills to gather accurate and reliable information, analyze responses, and detect deception. Suitable for aspiring and experienced investigators, the course covers topics such as rapport-building, questioning techniques, and ethical considerations. Enhance your interviewing skills and advance your career in investigation with this comprehensive course.


Ready to take your investigative interviewing skills to the next level? Enroll now and unlock new opportunities in the field of investigation.

Uncover the art of investigative claimant interviewing with the OTHM Investigative Claimant Interviewing Course. This comprehensive program equips you with the essential skills to conduct thorough interviews, gather crucial information, and assess credibility effectively. Gain hands-on experience in real-world scenarios, honing your ability to uncover the truth and make informed decisions. Enhance your career prospects in fields such as insurance, law enforcement, and private investigation with this specialized training. Stand out from the competition with practical knowledge and techniques that set you apart. Elevate your investigative skills and embark on a rewarding career with this unique course. (8)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Interview Preparation
• Building Rapport with Claimants
• Active Listening Skills
• Questioning Techniques
• Handling Difficult Claimants
• Ethical Considerations in Interviewing
• Documentation and Report Writing
• Cultural Sensitivity and Diversity Awareness
• Legal Framework for Investigative Claimant Interviewing
• Role-play and Practical Exercises

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

 Awarded by an OfQual regulated awarding body

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Opportunities for OTHM Investigative Claimant Interviewing Course | Role | Description | |--------------------------------|-----------------------------------------------------------------------------------------------| | Claims Investigator | Conduct interviews with claimants to gather information and evidence for insurance claims. | | Fraud Analyst | Analyze claimant interviews to detect and prevent fraudulent activities in insurance claims.| | Insurance Adjuster | Use claimant interviews to assess damages and determine appropriate settlements for claims. | | Risk Management Specialist | Utilize information from claimant interviews to identify and mitigate potential risks for organizations.| | Legal Investigator | Conduct claimant interviews to gather evidence for legal cases related to insurance claims. |

Key facts about OTHM Investigative Claimant Interviewing Course

The OTHM Investigative Claimant Interviewing Course is designed to equip participants with the necessary skills and knowledge to conduct effective interviews with claimants in various investigative settings. The course focuses on developing interviewing techniques, communication skills, and ethical considerations to gather accurate and reliable information.
Participants can expect to enhance their ability to gather evidence, assess credibility, and make informed decisions based on the information obtained during interviews. The course also covers best practices for documenting interviews and preparing reports that meet industry standards.
The duration of the OTHM Investigative Claimant Interviewing Course typically ranges from a few days to a few weeks, depending on the specific program and delivery format. Participants can choose from online, in-person, or blended learning options to accommodate their schedule and learning preferences.
This course is highly relevant to professionals working in the fields of insurance, fraud investigation, law enforcement, and compliance. Individuals seeking to enhance their investigative interviewing skills and advance their careers in these industries will benefit from the practical knowledge and techniques taught in this course.
Overall, the OTHM Investigative Claimant Interviewing Course provides a comprehensive foundation for conducting effective interviews, gathering evidence, and making informed decisions in investigative settings. Participants will gain valuable skills that are essential for success in various industries where interviewing plays a crucial role in uncovering the truth and resolving claims.

Why this course?

The OTHM Investigative Claimant Interviewing Course holds significant importance in today's market, especially in the UK where the need for skilled professionals in investigative interviewing is on the rise. According to recent statistics, there has been a 15% increase in the demand for investigative interviewing skills in the UK over the past year alone. This highlights the growing need for individuals who are trained in conducting thorough and effective interviews in various investigative settings. The course equips learners with essential skills and techniques required to conduct interviews with claimants, witnesses, and suspects in a professional and ethical manner. By completing this course, professionals can enhance their credibility and effectiveness in conducting interviews, ultimately leading to better outcomes in investigations. Moreover, the OTHM Investigative Claimant Interviewing Course addresses current trends in the industry, such as the increasing use of technology in interviews and the importance of maintaining confidentiality and integrity throughout the process. By staying up-to-date with these trends, learners can ensure they are well-prepared to meet the evolving needs of the market and make a valuable contribution to their organizations.

Who should enrol in OTHM Investigative Claimant Interviewing Course?

The ideal audience for the OTHM Investigative Claimant Interviewing Course are professionals in the UK insurance industry looking to enhance their skills in conducting effective claimant interviews.
This course is perfect for claims handlers, investigators, and adjusters who want to improve their ability to gather accurate information and make informed decisions.
With insurance fraud on the rise in the UK, having the expertise to conduct thorough claimant interviews is essential for protecting your company's bottom line.
By enrolling in this course, you will learn the latest techniques and best practices for interviewing claimants, ensuring that you can detect and prevent fraudulent claims effectively.